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06/08/2017 07/08/2017
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    The Cumberland

    Great Cumberland Place, London W1H 7DL, England
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 530*
    USD 275*
    SAVE USD 255
    USD 278*
    USD 278*
    Traveller (1259)
    Room & Suite (454)
    Dining (68)
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    Overview
    • Excellent30%
    • Very good40%
    • Average18%
    • Poor7%
    • Terrible5%
    Travellers talk about
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    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (6,074)
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    1 - 5 of 5,176 reviews

    Reviewed 3 days ago via mobile

    I've stayed in this hotel before and had a mixed experience the last time but corporate rules and a fairly late booking meant this was my best option. Since my last visit, the hotel has been refurbished but more of that later. I haven't looked...More

    Thank Sarahsjmmoore
    Reviewed 5 days ago via mobile

    I haven't stayed in The Cumberland for 2 or 3 years. They have redecorated the entrance hall (far bigger than a lobby!) and adjoining bar, which both look very smart, albeit very open. I chose a room in their second building (apparently those rooms have...More

    Thank Peter S
    Reviewed 6 days ago via mobile

    When I was checked in I turned upto the room to find that there was someone else in the room! I heard a similar story from 2 other guests too! The staff at front desk seemed to be very disorganised and long wait each time...More

    Thank Smithy200
    Response from Susie S, General Manager at The CumberlandResponded 4 days ago

    Dear Smithy, Thank you for taking the time to post a review on TripAdvisor. Firstly I sincerely apologise for the shortfalls experienced with the facilities and service and your comments have been relayed to the team. If you would like to contact the hotel so...More

    Reviewed 6 days ago

    Excellent location, near to Hyde park & marble arch. Rooms are convenient yet the rate is expensive. Clean & good service. It just need more care towards entrance smell & seating; it would be nice if it smells good when you enter the hotel &...More

    Review collected in partnership with this hotel
    Thank suha_atyani
    Response from Susie S, General Manager at The CumberlandResponded 5 days ago

    Dear Suha_atyani, Thank you for your recent review regarding your stay at The Cumberland Hotel in London. I am delighted you enjoyed the location an easy three minute stroll from the Cumberland's lobby puts you in the centre of the Oxford Street shopping experience. I...More

    Reviewed 6 days ago

    Located at the top of Oxford Street the Cumberland is in prime position for shopping and the West End. I had booked 5 rooms at the Hotel for my wife's birthday celebration and was fortunate to have a very good discounted rate. If I had...More

    Thank Kevin H
    Response from Susie S, General Manager at The CumberlandResponded 4 days ago

    Dear Kevin H, Thank you for taking the time to review your recent visit to the hotel. I would like to sincerely apologise for the disappointment you experienced and assure you this is by no means the usual level of excellent service our team deliver...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 186 - USD 467 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #248 Family Hotel in London
    • #281 Luxury Hotel in London
    • #292 Romantic Hotel in London
    • #342 Business Hotel in London
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 1019
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Hotels.com, Agoda, Priceline, Booking.com, Hotwire, TripOnline SA, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your The Cumberland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Marylebone
    • Also Known As
    • The Cumberland Hotel London ,
    • Cumberland Hotel London ,
    • Cumberland London
    Add Photo Photos
    Traveller (1259)
    Room & Suite (454)
    Dining (68)
    Hotel & Grounds (815)
    Bathroom (140)
    Business Centre & Event Rooms (4)
    Nearby
    Marylebone
    Marylebone offers what so many London neighbourhoods
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    Much of its success rests in its location. Wedged
    between the northeastern corner of Hyde Park and the
    southern end of Regent's Park and with a number of
    Tube stations within easy reach, Marylebone is as
    pedestrian friendly as Central London gets. The
    bustling shopping mecca of Oxford Street separates it
    ...More
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Swackerthechef
    18 June 2017|
    Answer Show all 3 answers
    Response from Susie S | Property representative |
    Dear Swackerthechef, Please note we do have a Gym in the hotel opens from 5.30am to 9.30pm however it does not include a pool. Best regards, The Cumberland Team
    0
    Votes
    steven w
    12 June 2017|
    Answer Show all 7 answers
    Response from Susie S | Property representative |
    Dear Steven W, Yes we do indeed. We are open from 5.30am to 9.30pm. Access to the gym is restricted to guests who are at least 16 years old. Best regards, The Cumberland Team
    0
    Votes
    Room Tips
    "Sixth floor was quiet, id ask for a room away from the elevators though"
    Read review
    "Be aware the website rooms look luxurious but they are average with limited views at times."
    Read review
    "The bathrooms are very small and lacked places to put toiletries etc. Very impracitcal basins and placement..."
    Read review
    "Don't upgrade it simply is not any better"
    Read review
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