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St James House

Traveller (11)
Room & Suite (10)
Nearby Hotels
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  • Excellent18%
  • Very good27%
  • Average31%
  • Poor12%
  • Terrible12%
Travellers talk about
“holland park”(7 reviews)
“notting hill”(2 reviews)
“westfield”(3 reviews)
Free Wifi
Non-Smoking Rooms
3 Star Hotel
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Reviews (58)
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All reviewsholland parknotting hillwestfieldprivacykeys
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1 - 5 of 43 reviews
Reviewed 5 days ago via mobile

Loved the location of the apartment, 5 minutes walk to shepherds bush station and 7 minutes walk to Westfield mall, Holland park is just behind the apartment. Lots of dining places around the house. Absulotly loved it Highly recommended!

Thank imadismail1984
Reviewed 11 March 2018

The location is great - no far from Westfield and not too far from Olympia. The apartment is nice although I would agree with other reviewers that the bed is too low and not that comfortable. Didn’t have a problem with the size of the...More

Thank nicwat22
Response from Aaron K, Manager at St James HouseResponded 13 March 2018

Dear Nicwat22 Thank you for your review. We are so very sorry to hear that you did not enjoy your stay. Please let us know which apartment you were in and we will certainly look into the bed. The mattresses are brand new, so may...More

Reviewed 27 December 2017

It´s the second time we stay at one of the Concept Studio Apartments, and we will be back again. It´s very good value for money. We stayed there for 3 nights, and being able to prepare your own breakfast is a plus, taking that breakfast...More

Thank Heron S
Response from Aaron K, Manager at St James HouseResponded 14 February 2018

Dear Heron, Thank you for your feedback! Much appreciated. They are very important to us and will certainly be taken on board. We are an independent company and we are doing our very best to improve our service as much and as quickly as possible....More

Reviewed 7 November 2017

We have been staying here for the last 4 years for work trips and it always feels like a 2nd minimal home I have hearing issues so don't hear the traffic so you if you are a light sleeper take ear plugs!

Thank infoD8418DJ
Reviewed 10 September 2017

This is a bare bones property with poor staff response to problems. Uncomfortable and creaky and low bed, poor lighting. No art. Felt like a soul less cell. Poorly equipped. No coffee pot. This is 100% a no frills place to stay. Might be ok...More

Thank lobesju
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Most Booked Properties in London, United Kingdom
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Top amenities
Free High Speed Internet (WiFi)
Room amenities
Refrigerator in room
Price range
USD 117 - USD 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
Reservation Options
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United Kingdom > England > London
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Traveller (11)
Room & Suite (10)
Questions & Answers
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15 March 2017|
Response from Aaron K | Property representative |
Dear Wayne Thank you for your question and that you are considering rebooking with us. We have only changed mattresses in 4 of our apartments so far as a trial run to find the perfect one for all so, though we will be... More
susan b
9 February 2017|
AnswerShow all 2 answers
Response from Aaron K | Property representative |
Dear Susan Thank you for your question. As the apartment buildings are semi-listed we are unable to install an elevator. Kind regards Reservations
15 January 2017|
AnswerShow all 2 answers
Response from Aaron K | Property representative |
Thank you for your questions. We are in the process of getting new mattresses for this building. This will be rolled out between February and April.
Room Tips
""Rooms on the south side are quieter" "Corner suites are large and sunny"..."
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"you cannot choose a room. If you can't handle stairs and if you like comfort - do not stay here"
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"Make sure you don't get a basement suite. Also, not facing Holland Park Avenue"
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"Take a universal adaptator - You can put luggage at The bristish museum for 1,50£ by bag un 8kg."
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