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BEST WESTERN Maitrise Suites Apartment Hotel

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#111 of 556 B&Bs / Inns in London
Certificate of Excellence
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164 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Reviewed 3 days ago NEW

The location of the hotel is OK. A little further from the centre of Ealing that I imagined but only a brisk 20 minute walk, or a quick ride on one of the frequent buses to Ealing Broadway. Overall the rooms are pretty well appointed, and it looked like the place has been reasonably recently refurbished. The room I stayed...

Thank pablo358
Reviewed 4 weeks ago via mobile

Firstly it took us a long time finding this hotel, no one had heard of it. The apartment was nice, had everything in the kitchenette. The sofa bed was horrible, very springy mattress... me and my friends got ill...as it was very cold also we had to take very cold showers as the shower was not running hot water. We...

Thank Sofia A
Solihull, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed for 4 days and was very pleasant. Staff are friendly and was clean. Breakfast croissant was not good though, and only continental. These are self catering apartments and so there is no restaurant facility. The London Underground is a fair distance away but West Ealing overground station is walkable (5 minutes).

Thank Clive M
Victoria, Canada
Reviewed 19 October 2016

We arrived before the check in time, but we were given the opportunity to leave our luggage in storage until the room was available. We went for lunch, then returned to put our luggage in our room -- and we were stunned. Our room "one night in Paris" room 101 was a beautifully appointed room with a full kitchen, bathroom,...

Thank Kimberly H
Reviewed 18 October 2016

Thank Kimberly H
Vancouver, Canada
Reviewed 15 September 2016

This hotel lobby was quite small and it's easily missed. It is located in a area surrounded by Persian supermarkets and restaurants. For the rate we paid breakfast included, I have no complain except for the ridiculously slow internet, lol! The apartment is clean and service is good.

Thank PING228
Deven S, General Manager at BEST WESTERN Maitrise Suites Apartment Hotel, responded to this review

Dear Ping, Thank you very much for taking the time to share your feedback regarding the Best Western Maitrise Suites.I was delighted to see your comments and to hear that you enjoyed your stay with us. Your feedback is important to us.I hope to welcome you back in the very near future. Best regards, Moin Uddin, Hotel Manager

Reviewed 1 September 2016 via mobile

Stayed there for one night was great ..coffee shop on ground floor which was great.. staff were really good and rooms were small but well done and clean ..would definitely stay again and would recommend ..only thing would say was that they could have put shampoo etc in bathroom but that's a minor

Thank Niki T
Deven S, General Manager at BEST WESTERN Maitrise Suites Apartment Hotel, responded to this review

Dear Guest, Thank you very much for your wonderful review. I am thrilled to hear you had such great time with us and thank you for complementing our food, hotel facilities but most of great service from our dedicated team members. I am glad you enjoyed here. Also for your kind information we have a shower & shampoo facility where...

Reviewed 29 August 2016

We booked a room for 4 people with one bed and one sofa bed.The sofa bed was too uncomfortable and we didn't sleep well.The hotel staff was nice and helpful but they were already aware of this problem apparently.

1Thank 290mabelm
Deven S, General Manager at BEST WESTERN Maitrise Suites Apartment Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide feedback of your stay. Please accept my apologies for any inconvenience regarding the sofa bed. Since you mention this we put some extra bed on top of the bed where this makes you comfortable as I believe. Your feedback which is important to us. I hope that we will have...

Reviewed 12 August 2016

Stayed here for one week with my family. The apartment we had was very nice and it was taken care of all our needs. There was one master bedroom, kitchen, livingroom where the was a sofa bed and there did my two Children sleep. In the bathroom ther was a bathtube. The location is great, 15 minutes away from Ealing...

Thank Tson_99
Deven S, General Manager at BEST WESTERN Maitrise Suites Apartment Hotel, responded to this review

Dear Guest, Thank you for your encouraging review. We are delighted to read that you were impressed with our apartments and location. Best Western Maitrise Suites is the perfect solution for family accommodation as the apartments provide extra comforts when compared to hotel accommodation, including sitting room; kitchen with most importantly a relaxed and casual atmosphere. Regards, Moin Uddin, Hotel...

Poole, United Kingdom
Reviewed 2 August 2016

Clean, well appointed, stylish accommodation. Friendly, courteous and helpful staff. Great, central location, easy for transport, and car park also available for guest (chargeable), and plenty of public parking. Will definitely use again, and would recommend!

Thank lisaloo962
Deven S, General Manager at BEST WESTERN Maitrise Suites Apartment Hotel, responded to this review

Dear Lisa, Many thanks for your feedback following your recent stay with us at The Best Western Maitrise Suites. I was happy to read that you enjoyed your stay with us and enjoyed the great location of the hotel. Please do come and stay with us again which I hope will be soon. Kind regards, Moin Uddin, Hotel Manager

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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Best Western Maitrise Suites is located in the vibrant neighborhood of West Ealing and brings the excitement of London living into the modern era. These Luxury Serviced Apartments features studios and one bedroom apartments and are the type of luxury that corporate traveller's dream of. Whether you are looking for "short stay vacation breaks" or "extended business accommodation" our facilities will offer you an attractive alternative to any London hotel. With all our apartments serviced daily, 24 hour reception and concierge and daily laundry and dry cleaning services available, we are more than able to offer you the complete corporate housing solution. All our bespoke suites are fitted with flat screen TVs, home cinema systems and free WIFI will allow you to work from the comfort of your "London home." The fully equipped fitted kitchens, with all the modern accessories mean you can have a home cooked meal or entertain friends in style. Our orthopaedic beds, with luxury Egyptian cottons sheets, are the perfect way to retire after a long day. Many of our suites come with private roof terraces to give you added space. For those travelling by car The Best Western Maitrise Suites offers onsite car parking. The Hotel is only 10 minutes from Ealing Broadway Underground Station, with District and Central Line services, has direct links into Oxford Circus, The City of London and Westminster. Heathrow Airport is less than 30 minutes drive. ... more   less 

Additional Information about BEST WESTERN Maitrise Suites Apartment Hotel

Address: 50-54 Broadway, London W13 0SU, England
Region: United Kingdom > England > London
Price Range: $98 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Maitrise Suites Apartment Hotel 4*
Number of rooms: 17
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Maitrise Suites Apartment Hotel staff and other travellers.
4 questions
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Kuala Lumpur, Malaysia
Winchester, United Kingdom

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Questions? Get answers from BEST WESTERN Maitrise Suites Apartment Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for it! Quiet, romantic, whatever you'd like!”
  • A full kitchen! See that oven and stove? There's a toaster, microwave and kettle!
  • Full living room and laundry behind the cuboard doors.
  • Super comfy bed!
  • 2 words. Soaker. Tub.
 of 5 bubbles 169kimberlyh, 18 Oct 2016 | Read review
“When the windows are closed they block out all sound from the street. Air con is available, and heating.”
 of 5 bubbles lisaloo962, 1 Aug 2016 | Read review
“Walking distance to tube station, but recommend bus (3-4 stations).”
 of 5 bubbles 929tong, 31 Jul 2016 | Read review
“we had 205, overlooked car park so no traffic noise. Some noise at night from people commuting to car park.”
 of 5 bubbles BikerchickMorroBay, 12 Jul 2016 | Read review
“They don't advertise the car park - but it's really handy and fully covered by CCTV!”
 of 5 bubbles Bad0ne, 3 May 2016 | Read review
5 of 5
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