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Citadines South Kensington

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Traveller (230)
Room & Suite (118)
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Overview
Hotel website
35 Gloucester Road, London SW7 4PQ England See on map
AMENITIES
Free Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
4 Star accommodation
Additional information
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,086)
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834 results
Traveller rating
422
284
72
35
21
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LanguageEnglish
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422
284
72
35
21
Show reviews that mention
All reviews apartment hotel gloucester road tube station great location kensington gardens upstairs bedroom hyde park the sofa bed waitrose supermarket small kitchen science museum royal albert hall imperial college natural history laundry facilities self catering kensington high street serviced apartment
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1 - 5 of 834 reviews
Reviewed 3 days ago

The studio apartment was comfortable with a serviceable kitchen, except for the hob electrical stovetop that in my apartment didn't work, even after electricity had been turned on. Microwave and mini-fridge were fine...important for stays of a week of so when cooking. No breakfast room...More

Review collected in partnership with this hotel
Thank RobertL2487
Response from Anthony B, General Manager at Citadines South KensingtonResponded 2 days ago

Dear Robert, Further to your recent stay at the Citadines South Kensington, I am in receipt of your feedback which you very kindly took the time to complete online. It is immensely rewarding to read such a positive review and serves as a great motivator...More

Hotel's Favourite
Reviewed 3 February 2018

The South Kensington Citadines is in a great location for going to Royal Albert Hall and many museums. The shops of Knightsbridge are nearby. There are many restaurants in the area, and a WholeFoods within a walk. I stayed in a large studio, which had...More

Review collected in partnership with this hotel
Thank Frenchtwinkie
Response from Daniela C, General Manager at Citadines South KensingtonResponded 5 February 2018

Dear Frenchtwinkie, I would like to thank you for choosing to stay with us at Citadines South Kensington, and for taking the time and effort to write your review. We are pleased that you found your apartment to have all the requirements you needed and...More

Reviewed 4 days ago

Well placed for transport (buses at door and a brisk walk to the tube) to anywhere in London - food selection within the area was huge with any budget met - room was very good for London - highly recommended -More

Review collected in partnership with this hotel
Thank mikeR8634EM
Response from Anthony B, General Manager at Citadines South KensingtonResponded 2 days ago

Dear Mike, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests...More

Reviewed 4 days ago

Ultra quiet studio about 12 minutes away from Kensington Gardens (by walk). Friendly and helpful staff. Only a five-minute walking distance from the Gloucester Road tube station. Good restaurants and small grocery stores close by. Would definitely book this hotel on my next trip to...More

Review collected in partnership with this hotel
Thank ssgca
Response from Anthony B, General Manager at Citadines South KensingtonResponded 2 days ago

Dear Reviewer, Thank you for your review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us...More

Reviewed 5 days ago via mobile

Having booked our travel to arrive just after 2pm because the confirmation email direct from the hotel said 2pm check-in we arrived to be told the room was not ready and check-in was 3pm. I explained the confirmation email said 2pm and rather than the...More

Thank AlexWalshAtkins
Response from Anthony B, General Manager at Citadines South KensingtonResponded 2 days ago

Dear Alex, Thank you for staying with us and for taking your time to give us your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we...More

View more reviews
About
Description
All Citadines Apart’hotels provide a wide range of apartment choices with fully-equipped kitchens for a customised living experience and all the services and amenities you need to make you feel right at home in a More different city. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Babysitting
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Luxury
,
Business
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Luxury
,
Business
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
92
Price range
USD 175 - USD 360 (Based on Average Rates for a Standard Room)
Also Known As
Citadines Prestige South Kensington Hotel London
,
Citadines Hotel London
Location
United Kingdom > England > London > South Kensington / Kensington and Hyde Park
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Luxury
,
Business
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
92
Price range
USD 175 - USD 360 (Based on Average Rates for a Standard Room)
Also Known As
Citadines Prestige South Kensington Hotel London
,
Citadines Hotel London
Location
United Kingdom > England > London > South Kensington / Kensington and Hyde Park
Photos
Traveller (230)
Room & Suite (118)
Dining (4)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Nearby AttractionsSee all 6,343 nearby attractions
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Questions & Answers
Ask a question
hfk1918
10 June 2018|
AnswerShow all 3 answers
Response from WingYin35 | Property representative |
Dear hfk1918, Yes, our nearest underground station is Gloucester Road, which the Piccadilly (navy blue) line is a direct line from Heathrow airport to our residence. From Gloucester Road, it is a short 5-7 minute walk on... More
1
Vote
edalint
23 April 2018|
AnswerShow all 5 answers
Response from WingYin35 | Property representative |
Dear edalin t, We only provide cleaning for stay more than 7 nights, that are included in the room rate. However, we can provide this service at a chargeable rate for those staying less - Either £15.00 for a Studio, or... More
1
Vote
Darya S
2 February 2018|
Answer
Response from WingYin35 | Property representative |
Dear Darya S, We will ensure that during your stay that we will supply a baby cot during your stay. Please contact our front desk team om +44 0207 543 7878 with your reservation name, and dates so we can make a note on... More
0
Votes
Room Tips
"Replace chipped wood on bed night table. Fix the hob/ electric stovetop so the burners work."
RobertL2487
3 days ago
Read review
"Well laid out unit and ideal for a short stay - All required amenities provide to self cater or to buy in."
mikeR8634EM
4 days ago
Read review
"If you're assigned a room with a view on the street, don't worry: it is ultra quiet."
ssgca
4 days ago
Read review
"like the room style, sofa bed in first floor and main bed in the second floor, good for family stay"
michaellin2012
1 week ago
Read review
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