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Languages Spoken
English, French, Spanish, Czech and 3 more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Baggage storage
Parking
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Location
7-21 Goswell Road, London EC1M 7AH England
Citadines Barbican London
4.3 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Stayed in a Studio for a week and it was a pleasant experience. Booked direct and managed to get an early check-in as an ASR Silver member.
Check-in was a breeze and the front desk agent went over the property, including the weekly housekeeping, complimentary Grab & Go breakfast for being Silver, along with the additional amenities located in the Laundrette.
The serviced apartment building was secure, requiring a key card to enter the lobby along with the lifts. My studio facing the rear was very quiet and featured air conditioning which was perfect for the heatwave where it got up to 30C during the day...
The studio was compact with usable water pressure in the handheld shower. There was a bottle of body wash cum shampoo along with a mini bar of soap inside the loo.
The closet featured a digital safe along with an extra blanket and ironing board.
The kitchen was fully equipped with crocket, hood, convectional oven, and mini fridge. There was also a glass bottle of water along with a small biscuit on the kitchen counter upon entry.
The staff also left a personalized computer typed note welcoming me along with a few mini packs of Jelly Bellies, a nice touch.
The TV featured mainly British channels with little to no International Business channels that I could locate. There was also Chromecast that was integrated with the TV.
The bed was comfortable with a relatively firm mattress. The windows were able to be opened and would disable the A/C.
Wifi was complimentary and reliable
The Laundrette in the basement was scheduled using the app and had wipes next to the washing machine. A £5 load of laundry includes detergent and conditioner dispensed from the machine. The dryer was £4/load. Reservations for the single set of machines are done via the WeWash app. There's also a laundromat directly across the street too.
The serviced apartment was very close to the Barbican tube station, a mere 3 minute walk. There are also grocery stores, cafes, and barber shops along the way to the station too.
The complimentary Latte machine in the lobby was convenient!
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Date of stay: July 2022Trip type: Travelled solo
Room Tip:Rooms facing the back, away from the litter chute and lift are quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniela Codreanu, General Manager at Citadines Barbican London
Responded 15 July 2022
Dear SofaOnASock1, Thank you for staying at Citadines Barbican and for taking the time to write about your stay with us. I am truly delighted to read that you enjoyed your experience with us and it pleases me to read such lovely feedback about our apartments and the facilities that we offer. We are pleased that you found the apartment conveniently located for travel purposes. It would be a great pleasure to welcome you back soon, and we very much look forward to it. Best wishes, Daniela Codreanu
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The neighborhood is not very glamorous, but the residence is rather nice and well located 3 minutes walk from Barbican Metro Station, 10 from St. Paul's Cathedral and 30 from the British Museum.
We were surprised to have such a spacious room (studio) with a quality bathroom (although the shower slips a little) and fantastic bedding. Everything is beautifully appointed. Plus: the TV is equipped with a chromecast that lets you watch whatever you want from your phone.
Breakfast can be enjoyed in the adjacent bar/restaurant and a free coffee, tea or hot chocolate machine is available in the basement.
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 3 nights at the end of August in one of the studio rooms. The location was great with easy connections on the underground. Having a kitchenette was a real plus. Th ebed was firm but comfortable. The air-conditioning was amazing on a hot day. The design was modern and clean and the flooring in the bathroom was an old-timey map of London. Our room had doors between the hallway and the bedroom which kept hallway light and noise to absolute minimum.
The only downsides I had with the room. 1. The water pressure on the 7th floor was not great. It took a lot of effort to rinse the shampoo out. 2. If you use the cooktop, the ventilation hood did not extract enough cooking smells. We had bacon, and the room sort of had a bacon smell the rest of the weekend even with the extractor hood on full blast. You can not air out the room via the window because it only opened a crack.
If you are not cooking on the stove top or need much water pressure for cleaning your hair, it is a near perfect stay.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iman Taoufik Ivanov, Other at Citadines Barbican London
Responded 6 Sept 2024
Dear Zelphiabat, Thank you so much for your lovely review of your recent stay at Citadines Barbican London. The team and I were delighted to learn that you had a gratifying experience with us. As we strive to provide the best guest experience possible, and it is great to read that the efforts of the staff have been appreciated. We look forward to welcoming you back at the hotel in the near future. With best wishes, Iman Taoufik Ivanov
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We are currently staying at Citadines Barbican with two more nights left, and our experience has been deeply disappointing due to unprofessional and disruptive behavior from the staff. Earlier today, when we returned from lunch, we were publicly accosted in the lobby by the senior receptionist, who shouted across the reception desk at us, demanding our room number to verify if we were staying at the hotel—presumably because we looked like we didn’t belong here? We’re not really sure why this happened, but it was rude and completely unnecessary. After confirming we were guests, she abruptly shifted the conversation to inquire whether we had signed the necessary pet paperwork—likely to disguise the rudeness of her initial behavior. This was not only embarrassing, as the senior receptionist was mid-way through serving another guest, but it was also unnecessary, given that all procedures had been followed upon check-in.
Since then, the issue has continued to escalate. The staff have repeatedly emailed us while we are trying to enjoy our stay, claiming they cannot find the pet agreement and asking us to sign it again. The Front Office Manager has acknowledged the missing form in an email, and while I understand the importance of this document, the way the situation has been handled—interruptions, constant emails, and a lack of discretion—has made our stay far less enjoyable than it should be.
Even if the form wasn’t signed, which I’m quite sure it was, this is not how these situations should be handled. I don’t work in hospitality, and even I can recognize how poorly and oddly this has been dealt with. We have two more nights here, and frankly, I don’t even want to leave the room because of the awkwardness of walking through the hotel lobby after these interactions.
I cannot recommend staying here, which is a shame because the 1-bedroom apartment itself is a 10/10. Citadines must improve staff training and internal processes to ensure guests are not burdened with such issues.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Book elsewhere.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iman Taoufik Ivanov, Other at Citadines Barbican London
Responded 18 Nov 2024
Dear Jamie, Thank you for the detailed review in regards to your recent stay with us. Your review raised some very concerning points, and I appreciate you bringing them to our attention. I was very disappointed to read that we failed you in numerous areas, please accept my sincere apologies for the problems you experienced during your stay. I will personally take up the issues that you have raised, to ensure they are rectified. I hope you will reconsider you decision and return to stay with us in the future and give us a chance to restore your faith in our hotel. Kind Regards, Iman Taoufik Ivanov Asst.Residence Manager
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We had booked a double room for one night. When we arrived, we given a room with two unconnected twin beds pushed together with separate duvets. Obviously this is not at all what was booked or advertised. We tried to make do, but neither of us slept well as the beds were constantly pushing apart throughout the night.
Further to this, using the provided shampoo and conditioner damaged my hair to the point I’ve had to use multiple hair masks.
Would not recommend this hotel in the slightest.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beatrice Evenor, Owner at Citadines Barbican London
Responded 1 week ago
Dear Ash, Greetings from Citadines Barbican London. We sincerely appreciate you taking the time to share your feedback with us. Your experience during your recent stay at our property is of the utmost importance to us, and we regret to learn that your experience did not meet your expectation. It is my understanding that you were not happy with the room category booked, unfortunately because of the dynamic of our business, we are not able to guarantee bed types, hence the reason they are sold as double or twin subject to availability. I would invite you to book a studio next time where we have more availability for double beds and would be more suitable for your needs. I am surprised to read about the cosmetics at our guests disposal in our property as we did not encounter this situation before. As all our products are certified sustainable friendly, perhaps there was an ingredient that was not suitable for you, being our products being mostly plant based and we regret that we could not foresee this issue. We genuinely apologize for any inconvenience you may have encountered. Please know that we take all guest concerns seriously, and we are committed to addressing and resolving the issues you have brought to our attention. If you have any additional details or if there's anything else you'd like to share, please feel free to reach out. Your satisfaction is our priority, and we hope to have the opportunity to restore your faith in our services during your future visits. Thank you for bringing this to our attention, and we look forward to the opportunity to better serve you in the future. Kind regards Beatrice Evenor, Front Office Manager
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I was booked into this property by a sister apartments reception as they had no hot water over a weekend. From check in to check out this place was fantastic. I was met at check in by Daniela, the General Manager who was absolutely lovely, even offering me a free breakfast and a taxi back to the other apartment as small compensation for the inconvience. Daniela and her staff were so welcoming and friendly, they are a real credit to this place. The room was well appointed and I slept well even though the room faced the road there was little noise. The bathroom was deluxe and the hot shower was most welcome after two days of not being able to have a hot shower at the other appartment. Although I arrived quite late in the day I found a pizza place quite close for dinner. Unfortunately I didn't spend much time in the area heading back to the other apartment the next morning but I really enjoyed my stay here.
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Date of stay: May 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniela Codreanu, General Manager at Citadines Barbican London
Responded 27 Feb 2023
Dear Archer_011, Thank you for posting a glowing review of your stay with us at Citadines Barbican. We are delighted that our apartment met your expectations and we would like to thank you for your feedback. We pride ourselves in providing high standard apartments and our outmost aim is to have happy guests. We very much appreciate your kind words about staff and look forward to offering you a warm welcome on your next visit to London. Best wishes, Daniela Codreanu
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Location is in local neighborhood with everything you need with walking distance or short tube ride. Lots of restaurants and coffee shops as well as a grocery store close by. Room was small, a studio suite? I’m guessing. Not enough room for 2 carry on suitcases to be open. It was immaculate clean, with shampoo/ body wash, but there is NO hair conditioner for us long haired gals, so make sure you bring your own. Water pressure was very low, took forever to get shampoo out of my hair. The restaurant at the hotel was closed ( permanently?) and something always seemed to not be working. The A/C was not working upon arrival was not fixed for several days, they gave us a room fan ( not the same cooling as AC), the self serve laundry wasn’t working, then the lobby coffee/ expresso machine was not working. Overall would probably stay elsewhere, but given the price point it was very good value for the price
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip:Low shower pressure, no hair conditioner, check to make sure AC is working upon check in
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Celia Bau, Other at Citadines Barbican London
Responded 13 Oct 2022
Dear Katt, Thank you for your detailed review and for taking the time to write your thoughts about Citadines Barbican. Such comments are always very valuable for us and I can assure you that we have fixed the areas you have highlighted. Thank you for all of your positive comments and feedback of our hotel and its cleanliness. We strive to make our guests feel as if Citadines Barbican is their home away from home and feel as relaxed and comfortable as possible. Unfortunately, Sourced Market, our 3rd party food supplier, went into liquidation closing all their premises in London as a consequence of the COVID pandemic, and therefore resulting in our breakfast offering no longer being available. I do apologise for any inconvenience this has caused. In the meantime, we are offering a Grab & Go breakfast offering to all guests as a temporary solution for a nominal fee. And we are in the process of looking for a new partner to once again offer a full breakfast offering to ensure you have a convenient and comfortable stay. I sincerely hope you will allow us the opportunity to welcome you again in the near future. In case you would like to book further with us, please do contact me directly. Best wishes, Celia Bau Assistant Residence Manager
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Had a fab time staying at the Citadines Barbican, Room Beautifully clean and warm. with complimentary Tea's Coffee's etc, TV, fridge in room, hairdryer, iron and ironing board. laundry service is available. Receptionist very efficient and helpful. not located for nightlife but only about 10 mins walk to many night life spots. Breakfast ordered for my daughter at cost of £5, good value and had a choice of fruit / pastries, muffins and a drink.complimentary fruit and hot drinks offered in lobby.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniela Codreanu, General Manager at Citadines Barbican London
Responded 30 Jan 2023
Dear audram357, Thank you for your comments regarding your recent stay at our residence. I am very glad to hear that your stay was so positive. We are happy to have met your expectations regarding service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We very much look forward to welcoming you back to Citadines Barbican. Best wishes, Daniela Codreanu
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Friendly reception, rooms are modern furnished with a little kitchenette, also the angled entrance is a bit strange. For the take away breakfast, you should receive a paper to fill out the night before, which in my case did not happen, so no breakfast. It should be called anyway continental breakfast, so people know what they should expect.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip:Book it without breakfast, then it es a good choice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iman Taoufik Ivanov, Other at Citadines Barbican London
Responded 13 Nov 2023
Dear Smitty1040, Thank you for taking the time to review your recent stay at Citadines Barbican London, we appreciate your valued feedback. I was delighted to read that you thoroughly enjoyed your stay and particularly found the size of the room, service provided and location to your liking. It is always very pleasing to receive such positive feedback from our valued guests. I do hope we are able to welcome you back again to the hotel sometime in the future. Kind regards Iman Taoufik Ivanov
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room was spacious and clean, was put in a room looking out on the main road and couldn’t hear traffic very much if at all. Downside was that there is absolutely no noise proofing between rooms! My next door neighbour was playing music relatively early in the morning and I could hear every word of the songs and it actually woke me up. If you get a room with a shared entrance and the doors are angled together then you’re done for noise wise - was very frustrating. Bed wasn’t very comfy either, but if you like hard beds then it might be fine for you.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iman Taoufik Ivanov, Other at Citadines Barbican London
Responded 21 Aug 2023
Dear Sofham22, Thank you so much for your wonderful review following your recent stay with us at Citadines Barbican London. I was thrilled to read such kind words and delighted that you enjoyed an excellent stay, experienced great guest services from the team. We truly appreciate your comments and hope we will be able to welcome you back to experience another wonderful stay at Citadines Barbican. Best regards Iman Taoufik Ivanov
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Lydney, United Kingdom70 contributions19 helpful votes
I would check this in advance - I don't know the answer to that. Once you are in, the room key opens the front door too. I'm unsure if there is 24 hour reception.
Barbican tube station is about 200M away which will give you access to underground giving you bucking palace within a complete journey of around 35 mins.
If you insist on walking, St. Paul’s is about 10 mins away, Tower of London about 35 mins.
Greater Manchester, United Kingdom11 contributions4 helpful votes
It was a voucher that was included in the room rate and you could choose breakfast items to that value. I didn’t have cooked items but I think there was a reasonable choice. I had warm porridge with berries and my friends had mashed avocado on toast. Hope this helps
There are more places to choose from in the London area.
PRICE RANGE
AU$247 - AU$452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citadines london barbican hotel london, citadines hotel london
LOCATION
United KingdomEnglandLondonClerkenwell
NUMBER OF ROOMS
129
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CITADINES BARBICAN LONDON (AU$247) - 2025 Prices & Reviews (England) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Citadines Barbican London
Which popular attractions are close to Citadines Barbican London?
Nearby attractions include Houdini's Escape Room Experience Ltd - Lady Chastity's Reserve, Farringdon (0.4 km), Be At One Farringdon (0.3 km), and The Charterhouse (0.2 km).
