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Thistle Kensington Gardens

CancelonUSD 263*
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#285 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 509*
USD 263*
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USD 447*
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Thistle Kensington Gardens
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1,905 Reviews from our TripAdvisor Community

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There are newer reviews for Thistle Kensington Gardens
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Showing 1,596: English reviews
Reviewed 3 weeks ago

I regularly stay at this hotel and receive excellent service from the restaurant team especially Tatiana, Giani and Gregor. I would not hesitate to recommend this hotel and its restaurant. As a regular the only request that I would have is the menus could be changed every 3 or 4 months.

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Helpful?
Thank Anthony M
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you very much for such a nice comment and sharing it with us ! We are happy you enjoyed your stay with us here at Thistle Kensington Gardens and that everything was to your satisfaction especially with our restaurant. It is great to learn our team had all displayed such an impression throughout your visit to ensure you could...

Reviewed 3 weeks ago

Very well located hotel, with clean rooms and very good breakfast. However the wifi is quite slow which is the only negative thing about the hotel. Overall it offers a very good value for money in a top London location.

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Helpful?
Thank Adnane M
909rossj, Manager at Thistle Kensington Gardens, responded to this review

We appreciate you taking the time to provide us your feedback on TripAdvisor. Please accept our apologies for any inconvenienced caused by our complimentary WiFi, i will investigate to ensure it is working at the correct speed. It will give me great pleasure to share your positive comments directly with our team here at thistle Kensington Gardens. We look forward...

Reviewed 3 weeks ago

The service in this hotel never disappoints, excellent location close to central London. The restaurant is at a consistent high standard, the staff are super efficient and in particular, Alexandra has a very happy personality and her warm welcoming smile is a perfect tonic at the end of a long busy day. Nothing is to much trouble for all the...

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Helpful?
3Thank Ray F
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel. We are truly pleased that you find our service never disappoints and the bedrooms comfortable. Thank you also for mentioning our wonderful staff, especially Alexandra, I will enjoy sharing your review with them.

Blackheath, Australia
Reviewed 3 weeks ago via mobile

I cannot rate our stay high enough. Although small, our room was very comfortable, with very good bathroom ( huge shower with great water pressure). The staff at the front desk and restaurant were extremely helpful and certainly met all our expectations for friendly professional and fast service. The hotel is well located and a nice walk across Hyde Park...

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Helpful?
2Thank geoffwG133AR
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Following your recent stay here at Thistle Kensington Gardens I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you enjoyed your visit and I have shared...

london
Reviewed 3 weeks ago

The receptionist Dante, at this hotel was absolutely fantastic. He was friendly, charming, professional and extremely helpful. We felt as though we were being welcomed into his home, with all the warmth and hospitality you can hope for after a long drive. To top it all he got us a room at the highest floor with a perfect view of...

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Helpful?
2Thank parma58
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel and its services. We are truly pleased to hear that you had such a comfortable stay here at Thistle Kensington Gardens. We pride ourselves on our team and our customer service so it is with great pleasure I can pass the positive feedback you have given, to the team (especially...

Birmingham, United Kingdom
Reviewed 3 weeks ago

My wife and I were doing the London tourist thing and we selected the Thistle Kensington Gardens as our base for the museums and a West End show in the evening. The hotel played its part in making for a pleasurable visit. The check in was quick and efficient, the room was clean, warm and well appointed and we slept...

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Helpful?
2Thank jim3oaks
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel and its services. We are glad you had a pleasant stay with us and that you were particularly happy with the location and the room. Please do contact us directly next time you visit London. We look forward to welcoming you back!

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 4 weeks ago via mobile

My friend and I went here for dinner on Sunday evening (so this comment is a little overdue 😊). The restaurant is very cosy, with a very warm and welcoming feel to it, which we both loved as soon as we went in. The staff had a friendly attitude, always with a smile on their face, especially Tatiana, who took...

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Helpful?
2Thank A TripAdvisor Member
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you very much for such a nice comment and sharing it with us ! We are happy you enjoyed your evening with us here at Thistle Kensington Gardens and that everything was to your satisfaction. It is great to learn our team had all displayed such an impression throughout your visit especially Tatiana and Sandor, it will be a...

Reviewed 4 weeks ago via mobile

Stayed here for one night with 3 friends. The hotel is in a great location and also has a small carpark below. I've stayed in quite a few similar hotels in London but this was the best by far. Every member of staff we met were so friendly and attentive, nothing seemed to much trouble and smiling staff make smiling...

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Helpful?
2Thank Neil W
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel and its services. We are glad you had a pleasant stay with us and that you were particularly happy with the service our team provided. Please do contact us directly next time you visit London. We look forward to welcoming you back!

Island of Malta, Malta
Reviewed 4 weeks ago

We stayed at this hotel last week (18th - 21st April). This hotel is in an excellent location, only a few steps away from the underground station (with only 2 stops to Marble Arch) and a 20 minute walk to Marble Arch. The rooms are quite spacious for London's standards, very clean and nicely furnished. Breakfast was sumptuous with large...

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Helpful?
2Thank adeli292000
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Following your recent stay here at Thistle Kensington Gardens, I would like to thank you for having taken the time to post your comments. It is our passion to ensure that we provide our guests with the highest standards of product and service at all times. We are particularly happy the location suited your stay and that you enjoyed our...

Rossendale, United Kingdom
Reviewed 20 April 2017

Three friends and I visited this hotel for one night. It was a single bus journey from Euston station. We arrived at 9.45a.m. and were given our rooms immediately by the very pleasant and friendly reception staff. As we were visiting Kensington Palace this hotel was very well situated directly across the road from the entrance to Hyde Park. The...

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Helpful?
2Thank phat-frog
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you very much for such a nice comment and sharing it with us ! We are happy you enjoyed your night with us here at Thistle Kensington Garden and that everything was to your satisfaction. It is great to learn our team had all displayed such an impression throughout your visit to ensure you could have an enjoyable stay,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 

Additional Information about Thistle Kensington Gardens

Address: 104 Bayswater Road | Hyde park, London W2 3HL, England
Region: United Kingdom > England > London
Price Range: $195 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Kensington Gardens 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Thistle Kensington Gardens London
Hotel Style:
#172 Business Hotel in London
#189 Family Hotel in London
#210 Luxury Hotel in London
#210 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Thistle Kensington Gardens staff and other travellers.
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Questions? Get answers from Thistle Kensington Gardens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel great location close to underground, Kensington Park which is gorgeous. Would come again!”
_shirleylk49, 23 May 2017 | Read review
“The elevators make access easy to the higher floors with nice views.”
Susan2009, 22 May 2017 | Read review
“The "deluxe" rooms face Hyde Park. Nice views on the higher floors. A Waitrose convenience store is right below the hotel.”
97bobb, 19 May 2017 | Read review
“Good hotel with great transport links”
DavidA271, 17 May 2017 | Read review
“Request a room on a higher floor with views of Kensingon Gardens and no outdoor noise.”
jenningsd, 13 May 2017 | Read review
5 of 5
Cancelon
USD 263* /night
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Booking.comUSD 447
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HotelQuicklyUSD 509
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Prices are for 1 room, 2 adults
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