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Thistle Kensington Gardens

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Overview
  • Excellent40%
  • Very good44%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“hyde park”(288 reviews)
“park view”(18 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,129)
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Show reviews that mention
All reviewshyde parkqueensway tube stationpark viewcentral linealbert hallconvenience storenotting hillbus stopfirst floorminute walkstandard roomjunior suitemarble archstayed for two nightsexcellent locationexcellent breakfastweekend break
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21 - 25 of 1,771 reviews
A TripAdvisor Member
13
Reviewed 18 March 2018 via mobile

I am just very impressed by Alex who is consistently professional, warm and approachable. Whenever I eat at the hotel it feels like coming home as he is always so friendly and welcoming! He is a real credit to The Thistle! Thank you. Sandra

3  Thank A TripAdvisor Member
Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 21 March 2018

Dear Sandra, Thank you for your wonderful review and we are thrilled about your kind comments for Alex. Alex is a great contribution to the team and we are pleased to pass on your comments. We hope to see you soon again. Kind regards, Kai

Reviewed 16 March 2018

Starting with the positives: This was a good deal from Agado. The hotel is in a fabulous location a short walk from Queensway Underground (Central Line). The staff were very friendly and helpful. The bathrooms are up to date and the air conditioning isn't too...More

Thank HelGriff
Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 17 March 2018

Dear HelGriff, Thank you for taking the time to post your comments following your stay with us. We were pleased you liked the location and we happily pass on your compliments to the team. We are also glad you managed to find a great deal...More

Reviewed 13 March 2018

I would like to take this opportunity to acknowledge the efficiency, considerateness and attentiveness of the bar tender, Alex. I often attend this hotel and he is always pleasant, cheery and offers a high level of service that is a massive credit to the Thistle...More

4  Thank Keeley T
Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 16 March 2018

Dear Keeley T, We were thrilled by your wonderful words for the team especially Alex, who is a great contribution to the F&B team. He has been in the team for some years and gained a great knowledge of his job and always has a...More

Reviewed 8 March 2018

Nice place to stay if you like to discover Londons sights. Easy access to underground, Portobello market, Notting Hill, Kensington Castle etc. View over Kensington Garden from some rooms. Good breakfast and beds. Very nice and helpfull staff.More

Review collected in partnership with this hotel
Thank Lotte Z
Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 11 March 2018

Dear Lotte Z, Thank you for your wonderful review. We are pleased you had an enjoyable stay at the Thistle Kensington Gardens and we were thrilled about the compliments for the staff. Thank you for your nice comments about the breakfast and the hypnos beds...More

A TripAdvisor Member
12
Reviewed 7 March 2018

The room was clean with up-to-date bathroom fixtures and the HVAC was totally quiet. The shower had a slippery floor but the staff appeared immediately with a bath mat when I took them up on the printed offer for a mat. The staff was unfailingly...More

Review collected in partnership with this hotel
2  Thank A TripAdvisor Member
Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 11 March 2018

Dear Guest, Thank you for your amazing review and we are extremely pleased you had a wonderful stay. We are particular pleased with the nice comments for the staff which we will happily pass on. Thank you also for your nice comments for the cleanliness...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 166 - USD 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#171 Business Hotel in London
#208 Romantic Hotel in London
#247 Luxury Hotel in London
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 166 - USD 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#171 Business Hotel in London
#208 Romantic Hotel in London
#247 Luxury Hotel in London
Room types
Non-Smoking Rooms, Suites
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Traveller (493)
Room & Suite (255)
Dining (32)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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dow_nlsco
9 April 2018|
AnswerShow all 3 answers
Response from itsgottaBgood | Reviewed this property |
Yes
1
Vote
23 February 2018|
Answer
Response from will_he_is_15 | Reviewed this property |
Showers have a fixed rain head plus a flexible head, but the hose won't reach around the glass partition.
0
Votes
23 February 2018|
Answer
Response from JoaoRCosta | Reviewed this property |
Cannot remember, but it is a good bathroom
0
Votes
Room Tips
"higher floor overlooking park - floor 6 out of 9 was good enough"
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"Rooms at the back very quiet"
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"The rooms over looking the park are lovely. Take a higher floor to avoid hearing underground."
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"Try to stay on one of the upper floors"
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