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Thistle Kensington Gardens

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#295 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Thistle Kensington Gardens
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1,816 Reviews from our TripAdvisor Community

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There are newer reviews for Thistle Kensington Gardens
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Showing 1,530: English reviews
Edinburgh
Reviewed 2 weeks ago

Nice people. Many moaned about the cardkey system which didn't really work well. Long delays at check in/out although the staff were charming. However a good hotel and we would stay thee again. Location particularly good

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Helpful?
1Thank Pinkhill
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel. We are truly pleased that the location is convenient for you and you enjoyed our rooms. Thank you also for mentioning our charming staff, I will enjoy sharing your review with them.

Ayia Napa, Cyprus
Reviewed 3 weeks ago

Stayed at Thistle Kensigton Gardens for 4 days. Wi.fi was free of charge with a very strong signal as well Room size was quite small but very clean and the bed was very comfortable as well Hotel Staff was very friendly and helpful The only negative was that our room key cards were deactivated a couple of times during our...

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Helpful?
Thank Theo P
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel and its services. We are glad you had a pleasant stay with us and that you were particularly happy with the service our team provided. Please do contact us directly next time you visit London. We look forward to welcoming you back!

Hong Kong, China
Reviewed 3 weeks ago via mobile

Location is very good. 2mins from Queensway underground station. The hotel is on top of the gasoline station which is a bit weird for me (dangerous?) but it's safe. A 24hours convenient store is under the hotel where u can find most of the. Many restaurants, supermarkets, coffee shops near Queensway station. And, it is Bayswater station just few blocks...

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Helpful?
1Thank lesleyman
909rossj, Manager at Thistle Kensington Gardens, responded to this review

We are grateful for your comments from your recent stay at Thistle Kensington Gardens. Thank you for highlighting the benefits of our location and facilities. It is a delight to hear that you had a great stay. If I can be of any assistance when you stay in London in the future, please contact me directly so I can assist.

New York City, New York
Reviewed 3 weeks ago

Thistle Kensington Gardens is a conveniently located, decent hotel in Bayswater. There are no frills but the room is a nice size and clean. It is 5-7 min walking distance to two tube lines. The bus stop is right in front of the hotel. It is right across Hyde Park if you'd like to take a morning walk. There is...

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Helpful?
1Thank Bea045
909rossj, Manager at Thistle Kensington Gardens, responded to this review

We are grateful for your comments from your recent stay at Thistle Kensington Gardens. Thank you for highlighting the benefits of our location and facilities. It is a delight to hear that you had a great stay, if I can be of any assistance when you stay in London in the future, please contact me directly so I can assist.

Chester, United Kingdom
Reviewed 3 weeks ago

A package deal bought through Superbreak included 2 nights stay at the Thistle Kensington Gardens Hotel. We had enquired, prior to our stay, about having a room on a higher floor (in case of street noise) and if possible to include a bath in the bathroom; Both were provided. As usual we were unable to check into our room until...

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Helpful?
1Thank Chrissyrah1982
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Following your recent stay here at Thistle Kensington Gardens, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you enjoyed your visit and I have shared...

Paulton, England, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed for 4 nights whilst on business. Ideal location for me - 45 minute walk across Hyde park and Green park to the offices near Trafalgar Square. And a tube station just a couple of minutes away. Good choice at breakfast. Room was clean anda reasonable size. Will aim to stay here next time I'm in London.

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Helpful?
1Thank Richard K
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel. We are truly pleased to hear that you found your stay at Thistle Kensington Gardens Hotel comfortable and you found our location convenient for your visit to London. It is always a pleasure to receive feedback about our friendly staff and I will enjoy passing your comments on to them.

Portsmouth, United Kingdom
Reviewed 4 weeks ago via mobile

Just back from a couple of nights here. It's the second time we've been - great location near Hyde park/kensington gardens & Queensway & bayswater tubes are only a few minutes away. Rooms are a good size & have everything you need. Breakfast can get busy but if you go down at 9 on a Saturday/sunday then it's to be...

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Helpful?
4Thank Kizzyklh
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Following your recent stay here at Thistle Kensington Gardens, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you enjoyed your visit and I have shared...

Reviewed 5 weeks ago via mobile

As we were seeing a show at the Royal Albert Hall I needed to find a good hotel and fortunately I spotted an offer which included breakfast for £109 per night - not bad at all I thought, especially as you can select your room through a visual portal. Location wise, it was the opposite side of Hyde Park but...

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Helpful?
3Thank Layzeedays
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel. We are truly pleased to hear that you found your stay at Thistle Kensington Gardens Hotel comfortable and you found our location convenient for your visit to London. It is always a pleasure to receive feedback about our helpful team members and I will enjoy passing your comments on to...

Reviewed 19 January 2017 via mobile

Hotel opposite Hyde Pk great for Central London. Hotel is quiet and clean bar on site. Room facilities are as described and the hotel is a short walk to nearest Tube at Lancaster Gate. Great pub jst down the road and easy walking distance.

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Helpful?
1Thank Sarah W
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel and its services. We are glad you had a pleasant stay with us and that you were particularly happy with our location and the local area. Please do contact us directly next time you visit London. We look forward to welcoming you back!

Hastings, United Kingdom
Reviewed 18 January 2017

Arrived to find heating was not working. Reception provided a portable heater and a complimentary bottle of wine with a hand written apology. Room was quiet and comfortable - shower exceptional. Breakfast was of good quality and staff were polite and friendly.

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Helpful?
2Thank Jools61
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Following your recent stay here at Thistle Kensington Gardens, I would like to thank you for having taken the time to post your comments. It is our passion to ensure that we provide our guests with the highest standards of product and service at all times. We apologise for the disappointment you have felt regarding the heating. We are grateful...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 

Additional Information about Thistle Kensington Gardens

Address: 104 Bayswater Rd, London W2 3HL, England
Region: United Kingdom > England > London
Price Range: $194 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Kensington Gardens 4*
Number of rooms: 175
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Also Known As:
Thistle Kensington Gardens London
Hotel Style:
#172 Business Hotel in London
#189 Family Hotel in London
#210 Romantic Hotel in London
#214 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Thistle Kensington Gardens staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend the deluxe or executive rooms.”
 of 5 bubbles carolynd274, 21 Feb 2017 | Read review
“For views over the park book a room at the front of the hotel, our room at the back and near the top was very quiet.”
 of 5 bubbles EssexEunie, 14 Feb 2017 | Read review
“We had room over looking the Park.On 7th floor.no noise.”
 of 5 bubbles Shirley10Wales, 13 Feb 2017 | Read review
“Try to get a room overlooking Hyde Park”
 of 5 bubbles Pinkhill, 7 Feb 2017 | Read review
“ask for a room with a view to Hyde Park”
  • View from the room
 of 5 bubbles theop236, 1 Feb 2017 | Read review
5 of 5