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Thistle Kensington Gardens

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#291 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Thistle Kensington Gardens
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1,866 Reviews from our TripAdvisor Community

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Rossendale, United Kingdom
Reviewed 4 days ago NEW

Three friends and I visited this hotel for one night. It was a single bus journey from Euston station. We arrived at 9.45a.m. and were given our rooms immediately by the very pleasant and friendly reception staff. As we were visiting Kensington Palace this hotel was very well situated directly across the road from the entrance to Hyde Park. The...

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Helpful?
1Thank phat-frog
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you very much for such a nice comment and sharing it with us ! We are happy you enjoyed your night with us here at Thistle Kensington Garden and that everything was to your satisfaction. It is great to learn our team had all displayed such an impression throughout your visit to ensure you could have an enjoyable stay,...

Middlesbrough
Reviewed 1 week ago via mobile

2 minute walk from Queensway tube station and about 5 minutes from another one. Queensway is on the central line so is perfect for getting around. Also the hotel is about a 30 minute walk from harrods and it is opposite Hyde park. The hotel itself is very clean and secure. The bathrooms are lovely and the double room is...

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Thank Ashleighh_9
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel and its services. We are glad you had a pleasant stay with us and that you were particularly happy with the location and the room. Please do contact us directly next time you visit London. We look forward to welcoming you back!

Reviewed 1 week ago via mobile

Excellent location and lovely neighbourhood - across the street from Kensington Gardens, short walk to Queensgate and Bayswater station and bus line that takes you to downtown within minutes. The standard room is rather small but its a worthy trade off for the location. My room was in good orde. Had a lovely stay and won't mind coming back to...

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1Thank Camilla A
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel. We are truly pleased that the location was convenient for your stay and that you managed to visit all the local attractions. Please do contact us direct next time you are looking to stay with us,

Reviewed 1 week ago

It was fantastic our estance at the hotel. The room was very confortable and the breakfast service was also fantastic. My familly and I are so gratefull with all the team of the hotel, specially with Esmeralda, who helped us a lot. Definetly a great estance!

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1Thank Ruth M
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you very much for such a nice comment and sharing it with us ! We are happy you enjoyed your night with us here at Thistle Kensington Gardens and that everything was to your satisfaction. It is great to learn our team had all displayed such an impression throughout your visit to ensure you could have an enjoyable stay,...

Reviewed 1 week ago

From the second we wheeled in our luggage from Heathrow to the time we checked out for Paris we were met with kind, prompt and total service. The generous people behind the desk were multi cultural and genuinely kind. I saw them cater to every language, culture and groups/individual with equal care and concern. I saw a consistently very friendly...

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Thank JVWagar
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Following your recent stay here at Thistle Kensington Gardens, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you and your family enjoyed your visit and...

Reviewed 1 week ago via mobile

Stayed here for a couple of nights and I think the main selling point of this hotel is how close it is to the tube (Queensway) and how centrally located it is as well. It is a stone throw away from Kensington Gardens. We had a standard double room, which was good. The bathroom was a bit small but this...

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Thank marbitor
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel and its services. We are glad you had a pleasant stay with us and that you were particularly happy with the location and proximity to the tube stations. Please do contact us directly next time you visit London. We look forward to welcoming you back!

Puerto Vallarta, Mexico
Reviewed 2 weeks ago

Rooms are fine small singles like most European hotels but the location is by 2 tube stops and a very good bus stop Very easy to get to all London attractions Staff is a bit shakey takes them a wihile to get things done like wake up call and not slip mats for shower more knowledgable staff would make it...

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Thank Shelter2016
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you for taking the time to review our hotel and its services. We are truly pleased to hear that you had such a comfortable stay here at Thistle Kensington Gardens and the location was good. I do apologise if our team were not able to help you with some of your requirements this time, I will investigate this immediately...

Holmfirth, United Kingdom
Reviewed 2 weeks ago

We stayed at the Thistle some time ago but it has been revamped since our last visit. We like its position and it is not too big. The staff are excellent and the food and drinks are reasonable for a London hotel. very well placed for the parks and underground station at Queensway.

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Thank GS1706
909rossj, Manager at Thistle Kensington Gardens, responded to this review

We appreciate you taking the time to provide us your feedback on TripAdvisor. We are delighted the location was convenient for your stay and thank you for recognising our excellent team in a positive light.

Kingsbridge
Reviewed 2 weeks ago

Room was very small, one wardrobe with a grand total of 6 hangers, no drawers and no space to have a suitcase open. However the bed linen and bathroom were clean and the staff were all very friendly and helpful. Convenient location for tube, Hyde Park and bus tours which stop directly outside hotel

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Thank A H
909rossj, Manager at Thistle Kensington Gardens, responded to this review

We appreciate you taking the time to provide us your feedback on TripAdvisor. Please accept our apologies for any inconvenienced regarding the room size, we will ensure our reception explain the choices of the various rooms we have available. It will give me great pleasure to share your positive comments of our team members and as well as our location,...

Edmonton, Canada
Reviewed 2 weeks ago

Wow I can't say enough about the service from this hotel. Every single staff member I had dealings with was truly amazing. The receptionist who checked us in was great and really helpful. The dining room staff for breakfast and dinner were wonderful and made our time at the hotel more enjoyable !!! The food was amazingly yummy ... I...

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Helpful?
1Thank Donna C
909rossj, Manager at Thistle Kensington Gardens, responded to this review

Thank you very much for such a nice comment and sharing it with us ! We are happy you enjoyed your night with us here at Thistle Kensington Gardens and that everything was to your satisfaction. It is great to learn our team had all displayed such an impression throughout your visit to ensure you could have an enjoyable stay,...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 

Additional Information about Thistle Kensington Gardens

Address: 104 Bayswater Road, London W2 3HL, England
Region: United Kingdom > England > London
Price Range: $203 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Kensington Gardens 4*
Number of rooms: 175
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Also Known As:
Thistle Kensington Gardens London
Hotel Style:
#172 Business Hotel in London
#189 Family Hotel in London
#210 Romantic Hotel in London
#215 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Thistle Kensington Gardens staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room 619 has a fantastic view of kensington park and further we could also saw the lndon eye. The accesibiliy was good in all floors.”
ruthmQ7250EW, 13 Apr 2017 | Read review
“High floor facing park good luck”
Shelter2016, 10 Apr 2017 | Read review
“Views of the Kensington gardens get traffic too, quiet at the back on higher floors.”
GS1706, 10 Apr 2017 | Read review
“Rooms with a views of Kensington Gardens are available at an extra charge.”
nbejozi, 3 Apr 2017 | Read review
“Book as high as possible and at the front for best view, Corner suites bigger.”
294dannid, 2 Apr 2017 | Read review
5 of 5