We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Lancaster London

Show Prices
#240 of 1,088 Hotels in London
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Lancaster London
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,435 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Lancaster London
See the most recent reviews
Showing 2,857: English reviews
melbourne
Reviewed 7 November 2014

we stayed here 3 nights and found the hotel very comfortable and the service could not be faulted. Room was spacious and temperature of room was very comfortable. Bed was very comfy water pressure for showers was strong and hot and a hair dryer supplied. Breakfast offered a wide variety with excellent service in a lovely restaurant overlooking g Hyde...

 Report
Helpful?
Thank Lydia R
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Lydia R, Thank you for choosing to stay at the Lancaster London hotel and I am delighted to know that your stay at our hotel was convenient and service from every single touch point was excellent. The team and I are also delighted that you enjoyed your bedroom, breakfast, location and service. It really is encouraging to read such...

Lisbon, Portugal
Reviewed 5 November 2014

Despite staying at this hotel often, I am always treated with a special affection that makes me always come back. This time I have to make a special comment. I had a mixed stay, two weeks working with a weekend to celebrate my husband's anniversary. We had a lovely time everyone was very friendly and all details were taken care....

 Report
Helpful?
Thank Maria C
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Maria C, Thank you for choosing to stay at the Lancaster London and I am delighted to know that you felt like home away from home. We were thrilled to learn that you decided to spend this special occasion with us and were delighted to read that you had such a wonderful experience. As a team, we strive to...

Sheffield, United Kingdom
Reviewed 5 November 2014

My wife and I travelled as a couple 29 October - 1 November 2014 to celebrate our birthdays. We travelled by car from Sheffield and had booked the valet parking service and this was an easy process, car keys handed to the driver at the front of the hotel and bags taken in for us. Check in was friendly and...

Review collected in partnership with this hotel
 Report
Helpful?
Thank David B
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear David B, We were thrilled to learn that you decided to spend your birthdays with us and were delighted to read that you had such a wonderful experience at every touch point during our hospitality. The whole team work very hard to consistently deliver the highest level of service to every guest that arrives at the hotel and are...

Reviewed 5 November 2014 via mobile

We stayed at this hotel on the weekend of our marriage. We had a small civil ceremony in Mayfair Library but used the hotel at stay in for the weekend. They were more than accommodating to get us checking in quickly, Benjamin was our concierge and did everything he could to make the stay easy and worry free! The Thai...

 Report
Helpful?
Thank Samuel C
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Samuel C, We were thrilled to learn that you decided to spend your week with us and were delighted to read that you had such a wonderful experience. We always improve on providing lots of choices for our buffet breakfast and i am very glad to know that you enjoyed it. As you have mentioned the view from the...

Reviewed 5 November 2014

We stayed here for 1 night and found the hotel to be fantastic, with the most amazing views over London. All the staff couldn't do enough for us to make sure we enjoyed our stay. There was no pressure to hurry to check out and found everything easy to find.

 Report
Helpful?
Thank Simon S
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Simon S, I am delighted to read your wonderful review of your stay with us, and thank you so very much for taking the time to write it and for your truly lovely comments which I will pass to all the team. Customer service at the Lancaster London hotel is our highest priority and the team will be very...

Sweden
Reviewed 4 November 2014

I stayed at Lancaster London two nights, 29-31 ocober,with my friend. We left our husbands at home an went to London. We arrived with Heathrow Express at Paddinton station and we took a taxi - and it was my shortest taxitrip ever....it took three minutes to the hotel! The location of the hotel is perfect with everything in just a...

 Report
Helpful?
Thank MiaSweden
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear MiaSweden, I am absolutely delighted you had a wonderful stay with us, and thank you so much for your very kind words. It is always our aim to exceed guest expectations, and I am thrilled you found our staff, food, location and bedroom to be amazing. As a team, we strive to exceed our guests expectations and a review...

Ottawa, Canada
Reviewed 4 November 2014

I stayed at Lancaster London for two nights and it was a very pleasant stay. It is a short cab ride (5 min) or walk (12-15 min) to the hotel from Paddington Station. The room was absolutely lovely and bottle of water and welcome treat was awaiting me. The restaurant is quite pricey and the afternoon tea is not what...

 Report
Helpful?
Thank znafar
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Znafar, Thank you very much for taking your time to write a review in regards to your recent stay with us. It is always great to hear that our guests enjoy their time spent at the hotel and can take advantage of our location. I thank you for your feedback about the team, complimentary amenities in the bedroom and...

Toronto, Ontario, Canada
Reviewed 4 November 2014

Just left London, stayed at this hotel, in a great area, Hyde Park, on top on the tube. The staff were lovely, the rooms are very clean and they offer free wifi, a safe for your passport and important things, bathrooms are all marble and new!

 Report
Helpful?
Thank Bonnie B
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Bonnie B, I am delighted to read your wonderful review of your stay with us, and thank you so very much for taking the time to write it and for your truly lovely comments which I will pass to all the team. I am glad to know that you enjoyed every touch point at the hotel and it is...

Toronto, Canada
Reviewed 4 November 2014

Location is just okay. Good for a stroll in the Hyde park or shopping in Oxford street but not convenient for walking to restaurants. It is a short walk from paddington station so if you don't want to get a taxi to the hotel, you can take the heathrow express to paddington and then walk to the hotel. There are...

 Report
Helpful?
Thank VeryPickyLondon_UK
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear VeryPickyLondon_UK, I thank you for taking the time to leave a review of your recent stay at the Lancaster London. I am pleased to read that you and your husband enjoyed the overall experience however I am sorry to that some aspects did not live up to your expectations. We do appreciate some of our rooms are looking a...

Washington DC
Reviewed 4 November 2014

Fabulous views from the top floor of the hotel. The service was fabulous and we loved the location—the tube station is central to everything, nothing was more than a 20 minute train ride. Right next to Kensington/Hyde Park and a little hike to Oxford Street. I absolutely recommend this hotel for your stay in London!

 Report
Helpful?
Thank Jenshana
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Jenshana, I thank you for taking the time to leave a review of your recent stay at the Lancaster London Hotel. I am pleased to read that you enjoyed the overall experience of your stay. It really is one of the best in London and so convenient for anything and everything. I will share your feedback with the team...

1,236 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (790)
Viewed
View from Room (98)
Viewed
Room/Suite (179)
Viewed
Hotel & Grounds (92)
Viewed
Bathroom (47)
Viewed
Dining (56)
Viewed
Business Centre/Function Rooms (11)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (305)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (344)
Viewed
Amenities (31)
Viewed
Executive Club Room (36)
Viewed
Hyde Park Suite - Luxury Royal Park View (59)
Viewed
Presidential Suite (55)
Viewed
Dining (32)
Viewed
Royal Park Suite (37)
Viewed
Superior Double Room (23)
Viewed
Superior Twin Room (26)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (102)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (9)
Viewed
Dining (23)
Viewed
Room/Suite (14)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (48)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
The Westbourne Hyde Park
#119 of 1,088 in London
230 reviews
Lancaster Gate Hotel
#436 of 1,088 in London
2,060 reviews
Show Prices
Show Prices
Show Prices
Paddington / Maida Vale
Park Grand Paddington Court
Park Grand Paddington Court
#201 of 1,088 in London
845 reviews
Arbor Hyde Park Hotel
#184 of 1,088 in London
601 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 

Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Region: United Kingdom > England > London
Price Range: $306 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hotwire, Expedia, Cheap Tickets, Priceline, Travelocity, Agoda, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your Lancaster London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Hotel Style:
#130 Family Hotel in London
#153 Romantic Hotel in London
#180 Luxury Hotel in London
#206 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Lancaster London staff and other travellers.
34 questions
Ask a question

See all questions (34)

Questions? Get answers from Lancaster London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“12th floor had great views.”
louI790XA, 17 Apr 2017 | Read review
“Generally the rooms are good, quiet and well appointed. The air quality is particular to me.”
sharmank2014, 6 Apr 2017 | Read review
“Views from room 1412 were brilliant across London.”
SimonP882, 6 Apr 2017 | Read review
“Go high - but ask to be away from the building works.”
418nich, 24 Mar 2017 | Read review
“High Floors are definitely the best”
  • Hyde Park and Lancaster. photo by Akhlad
Akhlad1, 20 Mar 2017 | Read review
5 of 5