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Lancaster London

Agoda.comUSD 267*
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#237 of 1,064 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 528*
USD 267*
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USD 310*
USD 310*
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Lancaster London
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3,451 Reviews from our TripAdvisor Community

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Showing 2,873: English reviews
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Reviewed 2 days ago NEWvia mobile

The views from this hotel are amazing. You can see Wembley, across Hyde Park and from the upper floors, you're basically above everything facing north. The place is undergoing a refurbishment, but don't let that put you off - the rooms have been overhauled and they're uber modern and comfortable. Maybe 7 minutes' walk from Paddington, and directly above Lancaster...

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Thank Simon M
Overland Park, Kansas
Reviewed 1 week ago NEWvia mobile

Went back to the Lancaster London as it is in the midst of a huge renovation to end sometime in the autum and once again be the Royal Lancaster London. Stayed in one of their newly finished rooms which was quite sleek and modern with very comfortable beds. Like most hotels that are relying on duvets, the duvets are a...

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Thank oldwanderingwoman
Reviewed 1 week ago

Good location and nice, helpful employees. Have been staying here for years but the current extensive renovations are really noisy especially if you need to stay in the hotel during the day. The hotel have already increased their rates even though the renovations are not completed.. My advice would be to stay at another hotel until the renovations are completed...

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Thank David S
LancasterLondonHotel, Acting GUest Relations Manager at Lancaster London, responded to this review

Dear David S, Thank you for taking the time to leave feedback on your most recent visit to Royal Lancaster London Hotel. I am very sorry to read that your experience did not live up to your expectations and that you felt let down by the noise. I would also like to offer you our sincere apologies for your experience...

Reviewed 1 week ago via mobile

If you ever come to London this is an ideal hotel to stay at. Right by the station opposite Hyde park, and walking distance to oxford street for fabulous shopping. Just been renovated ,bedrooms fabulous some overlooking the park. Food absolutely delicious and staff cheerful and helpful. Overall I would not stay anywhere else

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Thank len r
LancasterLondonHotel, Acting GUest Relaions Manager at Lancaster London, responded to this review

Dear len r, It was a great pleasure to have you stay with us at the Royal Lancaster London recently and thank you for taking the time to post a review on Tripadvisor. We were thrilled to learn that you were delighted your stay and you had such a wonderful experience. As a team, we strive to exceed our guests...

London
Reviewed 1 week ago via mobile

Having previously experienced the delightful ArTea at the Lancaster London, it was the obvious choice for a special birthday celebration. Because of the time of year, we got to experience the wonderful Spring Afternoon Tea. The sandwiches, pastries and scones were beautifully made, and creatively presented. Our taste buds truly were taken on a magical journey. The selection of teas...

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Helpful?
Thank JerseyBoysGirl
LancasterLondonHotel, Acting Guest Relations Manager at Lancaster London, responded to this review

Dear JerseyBoysGirl, First of all thank you very much for choosing Lancaster London Afternoon tea on your special birthday celebration. I am delighted to hear that how much you enjoyed our selections of cakes from ArTea, sandwiches & particular scones were freshly cooked from Pastry. I will also share your feedback to Chef Ben Purton & Asia which will be...

London, United Kingdom
Reviewed 1 week ago

We poped into the Lancaster Hotel without reservation as we thought we would only have a coffee however after speaking with the manager (Agniska) who recommended the afternoon tea we were convinced to stay. Very soon Asia arrived to take our orders and after short wait she came back with the beautiful box filled with gorgeously presented sandwiches and sweets....

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Helpful?
Thank elamorkisz
LancasterLondonHotel, Acting Guest Relations Manager at Lancaster London, responded to this review

Dear elamorkisz, I really appreciated that you have taken your time to write a fantastic review of your delightful ArTea experience. I am thrilled to hear that you enjoyed Afternoon Tea including the lovely presentation our selection of Afternoon Tea in the artist paint box especially freshly baked scones which served with our home made cream and strawberries jam in...

London, United Kingdom
Reviewed 1 week ago via mobile

Intrigued by the menu, we booked the Art'tea on a Saturday afternoon as we had a relative visiting from outside London. What a wonderful surprise! First things first - the food! The truffle choux buns and warm asparagus tarts were divine! The home smoked salmon and beautiful cucumber sandwiches were amazing too! The scones - plain, chocolate, sultanas - were...

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1Thank Jean_London1
LancasterLondonHotel, Acting Guest Relations Manager at Lancaster London, responded to this review

Dear Jean_London1, We are really pleased to receive such a lovely comment about our ArTea. I really enjoy reading your feedback and noticed that how much you passion about our ArTea. The varieties of cakes, scones, lavender chocolate mousse cake with a great choices of tea that you can tried the different flavour. The most important thing is an exceptional...

Steeple Ashton, United Kingdom
Reviewed 1 week ago

The refurbishment taking place has vastly improved the hotel since my last visit a couple of years ago. My bedroom was excellent,new ultra modern bathroom with a very spacious shower, comfortable bed, superb lighting system, excellent tv and efficient air conditioning, well done to housekeeping too, my room was very clean and tidy. I received a very warm welcome on...

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Thank Paul V
LancasterLondonHotel, Acting Guest Relations Manager at Lancaster London, responded to this review

Dear Paul V, I really appreciated that you have taken your time to let us know how much you enjoyed staying in our refurbished room and received an excellent service from Accommodation services Team & warm welcome provided from member of staff throughout your stay. I am very sorry to learn that some of experience did not live up to...

Reviewed 2 weeks ago

Lancaster hotel is one of the classical luxury british hotels, but able to distinguish itself among the others thanks to the breathless view of the city and the Hyde Park that it offers and also to its locantion close to the underground railway. Once arrived into the hotelroom together with my boyfriend, the first thing that impressed me was the...

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Thank Flori C
LancasterLondonHotel, Acting Guest Relations Manager at Lancaster London, responded to this review

Dear Flori C. I thank you for taking your time to write the lovely feedback about Royal Lancaster London on TripAdvisor. I am thrilled to read your comment that how much you enjoyed your stay especially the atmosphere created by our staff. It would be nice to share your feedback with our staff which I believed that they will be...

Reviewed 2 weeks ago via mobile

Four of us visited on a Sunday afternoon. I am a huge fan of Afternoon Teas and this was the best I've had. A really original concept and delicious food - the mushroom and truffle pastry was exceptional - and it was really nice to have a mix of sandwiches and other savoury treats. The raisin scones were the tastiest...

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Helpful?
Thank Griffiths_1978_1978
LancasterLondonHotel, Acting Guest Relations Manager at Lancaster London, responded to this review

Dear Griffiths_1978_1978, Thank you for taking the time to leave such a wonderful review of your most recent visit to Royal Lancaster London Hotel for afternoon tea. It is my pleasure to read how much you enjoyed the overall experience including the selections of sandwiches, variety of cakes from the Artea and how much you appreciated the service particularly Monir...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 

Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Region: United Kingdom > England > London
Price Range: $335 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Hotel Style:
#130 Family Hotel in London
#153 Romantic Hotel in London
#180 Luxury Hotel in London
#206 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster London staff and other travellers.
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Questions? Get answers from Lancaster London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from the lift”
, 17 May 2017 | Read review
“The refurbishment programme did not have a detrimental affect on my stay, just make sure you get a newly decorated room.”
73PaulV73, 13 May 2017 | Read review
“12th floor had great views.”
louI790XA, 17 Apr 2017 | Read review
“Generally the rooms are good, quiet and well appointed. The air quality is particular to me.”
sharmank2014, 6 Apr 2017 | Read review
“Views from room 1412 were brilliant across London.”
SimonP882, 6 Apr 2017 | Read review
5 of 5
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USD 267* /night
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Prices are for 1 room, 2 adults
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