We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Lancaster London

Show Prices
#236 of 1,089 Hotels in London
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Lancaster London
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,422 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,845: English reviews
Start your review of Lancaster London
 Click to rate
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

We went for the afternoon tea for Mother's Day and had a wonderful experience. Monir our host was so welcoming and explained every aspect of the afternoon tea perfectly. We don't eat meat and usually this can cause problems but today he made sure that we had other sandwiches that we could eat which was wonderful! Pastries where also fantastic,...

 Report
Helpful?
Thank MyerSteiner
Camberley, England, United Kingdom
Reviewed 4 days ago NEW

Currently undergoing a multi million pound refurb is can be a bit noisy from 08:30 - 17:30 but it will be worth it when done. Stayed in a brand new room, whilst compact (as most city rooms are) beautifully appointed with a great view over the city. If you don't know the area then this is ideally positioned overlooking Hyde...

 Report
Helpful?
Thank Nic H
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Nic H, Thank you for choosing to stay at the Royal Lancaster London Hotel. I am pleased to read that you enjoyed the overall experience however I am sorry to that some aspects did not live up to your expectations. Due to the existing refurbishment project, the hotel is currently not being able to offer our own car parking...

Billericay
Reviewed 4 days ago NEW

As usual our stay at The Lancaster for my Celsea Ladies Festival was most enjoyable. The service, room quality, food and friendliness and politeness of the staff was top drawer. My 10 guests were all of the same opinion . The improvements to the hotel are really going well and causing very little disruption. We look forward to seeing the...

Review collected in partnership with this hotel
 Report
Helpful?
Thank swervymervy2017
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Swervymervy2017, It was a great pleasure to have you stay with us at the Royal Lancaster London recently and thank you for taking the time to post a review on Tripadvisor. We were thrilled to learn that you and your parties decided to spend this special occasion with us and were delighted to read that you had such a...

Reviewed 1 week ago

Nice Hotel Great Location near everything, I stay there every week.All rooms are very nice, cofmfortable and the high floors have a very nice view to the Hyde Park and London Eye. Near oxford Street Edgware Road and Picadilly. A great option for tourists. the food is very good. The continental breakfast is ok but would recommend the English breakfast....

 Report
Helpful?
Thank Akhlad1
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Akhlad U, Thank you very much for taking your time to write a review in regards to your recent stay with us. It is always great to hear that our guests enjoy their time spent at the hotel and can take advantage of our location. Once again, I do appreciate you sharing your comments with other Tripadvisor users and...

Orsundsbro, Sweden
Reviewed 1 week ago

My first stay at Lancaster London Hotel after having lived 12 years in the local area, and I was most happily surprised! Upon arrival my wife and I were informed that we (for reasons unknown to us) had been selected as "Guests of the Day" which entailed free (and delicious) afternoon tea including champagne for both of us - surely...

 Report
Helpful?
Thank Lennart S
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Lennart S, It was a great pleasure to have you stay with us at Royal Lancaster London and thank you for taking the time to post a review on Tripadvisor. We were thrilled to learn that you had such a wonderful experience and enjoyed our Guest of the Day surprise offer during your visit to London. The whole team...

Westbury, United Kingdom
Reviewed 1 week ago via mobile

Recently stayed at the hotel for 2 nights whilst attending an event being held there. Our stay was wonderful from the moment we arrived and were greeted by the concierge to when he waved goodbye to us as we left on the Monday. The hotel is being renovated at the moment and am sure it will all look wonderful when...

 Report
Helpful?
Thank westlife07
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Westlife07, I thank you for taking the time to leave such a kind review of your most recent visit to the Royal Lancaster London Hotel. It is my pleasure to read how much you and your family enjoyed the experience including newly refurbished room, Buffett Breakfast and drinks in the Lounge bar and how much you appreciated the service...

Reviewed 1 week ago via mobile

A brilliant artist themed afternoon tea. A tasty selection of sandwiches, scones and pretty cakes. Beautifully presented. Friendly and attentive staff. Would definitely recommend it to anyone wanting a little treat. We took mum for an early mother's day treat

 Report
Helpful?
Thank Pamela W
LancasterLondonHotel, Acting GUest Relations Manager at Lancaster London, responded to this review

Dear Pamela W, Than you very much for taking your time to let us know your feedback.I am thrilled to read how much you enjoyed selections of homemade scones, sandwiches and variety of cakes from our Artea. It will be my pleasure to share your feedback with the team and I look forward to welcoming you back during your next...

Higham Ferrers, United Kingdom
Reviewed 1 week ago

This hotel has always been perfect for us as a wheelchair user, but the refurbished room we stayed in Friday night was better than Perfect !!!. It has so many hidden delights But the most impressive is the discreet way the aids for disabled people have been integrated. Normally even in High rated hotels You walk into the bathroom and...

 Report
Helpful?
Thank Shirley S
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Shirley S, Thank you ever so much for taking your time to write a review in regards to your recent stay at Royal Lancaster London Hotel. I am absolutely delighted to learn that you and your family had a wonderful stay with us, and thank you so much for your very kind words. It is always our aim to...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

Stayed in one of the newly refurbished rooms but when I got up in the morning there was no hot water so had to resort to a cold shower. Hotel gave me a discount as compensation but still not an acceptable situation. Also upon departure the lifts stopped working and I was stuck on the 13th floor. After waiting in...

 Report
Helpful?
Thank Ian S
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Ian S, Thank you for taking the time to leave feedback on your most recent visit to Royal Lancaster London Hotel. I am very sorry to read that your experience did not live up to your expectations and that you felt let down by the technical failure of our boiler system which resulted in having no hot water and...

Farnborough, England, United Kingdom
Reviewed 2 weeks ago

we stayed for one night here we where given an upgraded room on the tenth floor it was amazing the room was spotless there was buttons for everything at the side of the bed from the day blinds to night blinds all the lights and night light in the amazing bathroom the walk in shower with a hand shower and...

 Report
Helpful?
Thank Sue D
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Sue D, I thank you for taking the time to leave a review of your recent stay at Royal Lancaster London Hotel. I am pleased to read that you and your husband enjoyed the overall experience however I am sorry to that some aspects did not live up to your expectations. I will share your feedback on Restaurant and...

1,226 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (780)
Viewed
View from Room (95)
Viewed
Room/Suite (178)
Viewed
Hotel & Grounds (92)
Viewed
Bathroom (47)
Viewed
Dining (56)
Viewed
Business Centre/Function Rooms (11)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (299)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (344)
Viewed
Amenities (31)
Viewed
Executive Club Room (36)
Viewed
Hyde Park Suite - Luxury Royal Park View (59)
Viewed
Presidential Suite (55)
Viewed
Dining (32)
Viewed
Royal Park Suite (37)
Viewed
Superior Double Room (23)
Viewed
Superior Twin Room (26)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (102)
Viewed
Dining (23)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (9)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (48)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Lancaster Gate Hotel
#431 of 1,089 in London
2,042 reviews
The Westbourne Hyde Park
#121 of 1,089 in London
194 reviews
Show Prices
Show Prices
Show Prices
Paddington / Maida Vale
Park Grand Paddington Court
Park Grand Paddington Court
#200 of 1,089 in London
789 reviews
Arbor Hyde Park Hotel
#176 of 1,089 in London
593 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 

Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Region: United Kingdom > England > London
Price Range: $267 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Priceline, Agoda, Travelocity, Hotel.de, Jetsetter, LateRooms, HRS, Reservation Counter and Despegar.com so you can book your Lancaster London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Hotel Style:
#130 Family Hotel in London
#153 Romantic Hotel in London
#178 Luxury Hotel in London
#206 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Lancaster London staff and other travellers.
34 questions
Ask a question

See all questions (34)

Questions? Get answers from Lancaster London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high - but ask to be away from the building works.”
 of 5 bubbles 418nich, 24 Mar 2017 | Read review
“High Floors are definitely the best”
  • Hyde Park and Lancaster. photo by Akhlad
 of 5 bubbles Akhlad1, 20 Mar 2017 | Read review
“Rooms on higher floors obviously have the best views, and views towards to east are much more impressive than those towards the west.”
 of 5 bubbles 699lennarts, 20 Mar 2017 | Read review
“Join as a Friend and try to get the higher floors”
 of 5 bubbles shirleys286, 19 Mar 2017 | Read review
“High rooms for best views.”
 of 5 bubbles tonytsj1, 13 Mar 2017 | Read review
5 of 5