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25/12/2017 26/12/2017
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    Holiday Inn London - Kensington High Street

    Wrights Lane | Kensington, London W8 5SP, England
    011 61 1800 760 595
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    25/12/2017 26/12/2017
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    USD 162*
    USD 145*
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    Traveller (929)
    Room & Suite (427)
    Dining (76)
    Overview
    • Excellent16%
    • Very good38%
    • Average25%
    • Poor13%
    • Terrible8%
    Travellers talk about
    “muffin man” (37 reviews)
    “tube station” (237 reviews)
    “large hotel” (36 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
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    4.0 Star Hotel
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    Rooms
    25 Dec.26 Dec.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,331)
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    491 - 495 of 3,397 reviews

    Reviewed 2 January 2017 via mobile

    Stayed here for a few nights when it was known as the Kensington Close hotel. Location was excellent, very close to Kensington High St tube station and walking distance to things like the Royal Albert Hall, Kensington Palace, Hyde Park etc. We arrived early and...More

    Thank Sarah E
    Response from Sergio B, Guest Relations Manager at Holiday Inn London - Kensington High StreetResponded 12 January 2017

    Dear Sarah, Thank you for choosing the Holiday Inn London Kensington. I was sorry to see by the scores we achieved and from your comments that on this occasion we did not reach expectations. Please accept my sincere apologies. Your feedback has been passed to...More

    Reviewed 2 January 2017 via mobile

    I've stayed here twice now. Once with work and once with my husband. Both times it's been booked due to the reasonable price and location. It's a fairly typical holiday inn in terms of rooms with comfy beds and fairy limited space but clean with...More

    Thank Kat_Reading
    Response from Sergio B, Guest Relations Manager at Holiday Inn London - Kensington High StreetResponded 2 January 2017

    Dear Mrs. Reading, Thank you for choosing the Holiday Inn London Kensington. I was sorry to see by the scores we achieved and from your comments that on this occasion we did not reach expectations, even though you have highlighted comforts and facilities of the...More

    Reviewed 1 January 2017

    Got into our room after not being able to check in until 3pm and the heater wasn't working so it was absolutely freezing in there. half an hour later was then moved to another room where it actually worked. The doors and tables all around...More

    Thank maxhenwood
    Response from Sergio B, Guest Relations Manager at Holiday Inn London - Kensington High StreetResponded 2 January 2017

    Dear Max, Thank you for sharing your thoughts about your recent stay at Holiday Inn London - Kensington. I do sincerely apologise for the service shortfalls you may have experienced, I can ensure you that your feedback has been discussed with the relevant department to...More

    Reviewed 1 January 2017

    The location of the hotel could not be better. We took the Eurostar from Paris and we were able to find the hotel quickly as it is just next door to the tube. The hotel is also walking distance to big ben, the Churchill War...More

    Thank Angel R
    Response from Sergio B, Guest Relations Manager at Holiday Inn London - Kensington High StreetResponded 2 January 2017

    Dear Angel, Thank you for taking time to share your thoughts and experiences of your recent stay at the Holiday Inn London Kensington. Although your score is self-explanatory, should you wish to contact me retrospectively in relation to any other specifics or advise what we...More

    Reviewed 30 December 2016 via mobile

    Stayed at this hotel for 4 nights during the Christmas season. Our whole experience at the hotel was awful!!... starting with the long check in, waited about an hour to check in, staff's English not the best. The hotel messed up our booking badly.... 3...More

    4  Thank Alicia R
    Response from Chris M, Guest Relations Manager at Holiday Inn London - Kensington High StreetResponded 31 December 2016

    Dear Alicia R, Thank you for taking time to share your thoughts and experiences of your recent stay at the Holiday Inn London Kensington . Please accept my sincere apologies for the shortfalls in both quality and service you experienced whilst staying with us. I...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 131 - USD 282 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #75 Spa Hotel in London
    • #351 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 708
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, IHG, Expedia, Agoda, Priceline, Hotwire, Travelocity, TripOnline SA, Cancelon and Evoline ltd so you can book your Holiday Inn London - Kensington High Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington
    • Also Known As
    • Kensington Close London ,
    • Hotel Kensington Close ,
    • Kensington Close Hotel London
    Add Photo Photos
    Traveller (929)
    Room & Suite (427)
    Dining (76)
    Pool & Beach (24)
    Hotel & Grounds (598)
    Bathroom (99)
    Business Centre & Event Rooms (3)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    rileylilly
    20 September 2017|
    AnswerShow all 4 answers
    Response from rich1010710 | Reviewed this property |
    its a good choice for a hotel...rooms are kind of small...but its a very good hotel...excellent location,,,tube station right next door and lots of shopping and dinning on Kensington street..
    1
    Vote
    rileylilly
    20 September 2017|
    AnswerShow all 5 answers
    Response from Colin M | Reviewed this property |
    The hotel bedrooms are much better than before Holiday Inn took it over. Yes they're smallish but it's London. For a romantic evening find the rooftop garden nearby in Babylon Restaurant. It's on the 7th floor of 99... More
    2
    Votes
    Cassey90210
    15 September 2017|
    AnswerShow all 3 answers
    Response from Julieta E | Reviewed this property |
    yes, but you have to keep your finger on the button to keep it running. It's not a quality piece of equipment.
    1
    Vote
    Room Tips
    "Allways ask about room size"
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    "The Higher the floor, the better the view!"
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    "Stay somewhere else"
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    "Don’t stay here"
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