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    Holiday Inn London - Kensington

    Wrights Lane | Kensington, London W8 5SP, England
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    Best prices for your stay
    06/08/2017 07/08/2017
    Savings alert: 30% below average rate

    The price you found is 30% lower than this hotel's average rate of USD 195/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    USD 137*
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    Traveller (868)
    Room & Suite (416)
    Dining (99)
    Overview
    • Excellent16%
    • Very good38%
    • Average25%
    • Poor13%
    • Terrible8%
    Travellers talk about
    “high street” (158 reviews)
    “muffin man” (32 reviews)
    “tube station” (224 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,132)
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    There are newer reviews for Holiday Inn London - Kensington
    See the most recent reviews

    321 - 325 of 3,232 reviews

    Reviewed 5 January 2017

    The staff were rude and the amenities were not completed properly. I am very disappointed for the services and actually were hoping that after the re-branding, the services would be much better than the previous stay, but not. The staff was shouting to kids and...More

    1  Thank ribkakaruniat
    Response from Sergio B, Guest Relations Manager at Holiday Inn London - KensingtonResponded 10 January 2017

    Dear Guest, Thank you for taking the time to alerting us to events during your recent visit to the Holiday Inn London Kensington. Needless to say I am very disappointed to read your comments and am concerned you left us with such a bad impression...More

    Reviewed 4 January 2017 via mobile

    I stay in a lot of hotels for work and this by far is the worst hotel visit I have had to date. Upon arrival I checked in for 4 nights. Getting to my room I noticed the corridor next to mine was cordoned off...More

    5  Thank kirsten m
    Response from Sergio B, Guest Relations Manager at Holiday Inn London - KensingtonResponded 10 January 2017

    Dear Kirsten, Thank you for choosing the Holiday Inn London Kensington. I was sorry to see by the scores we achieved and from your comments that on this occasion we did not reach expectations. Please accept my sincere apologies. Your feedback has been passed to...More

    Reviewed 3 January 2017 via mobile

    A great location and a nice hotel but do not trust the door staff to arrange a taxi for you.Asked the doorman for a taxi to the airport and was advised that there car service would take us there for £60 approx and would be...More

    7  Thank maurice k
    Response from Sergio B, Guest Relations Manager at Holiday Inn London - KensingtonResponded 12 January 2017

    Dear Maurice, Thank you very much for your review. I would like to investigate in the matter, therefore I kindly ask you to provide me as many details as you can in order to let me shed light on the facts. Please be sure that...More

    Reviewed 3 January 2017 via mobile

    Great hotel and good location. Friendly staff but do not use their hotel car service m as it's a rip off and driver does not know how to get to Heathrow airport without looking at the Satellite Navigation. A London Taxi would've been much better.More

    Thank Habib R
    Response from Sergio B, Guest Relations Manager at Holiday Inn London - KensingtonResponded 14 January 2017

    Dear Habib, Thank you for your review following your recent stay with us. I am delighted that overall you had a good experience however I am very sorry to hear that you had a few issues, please kindly note that we have already brought your...More

    Reviewed 2 January 2017

    Customer oriented staff Clean room Consierge service Beautiful spa Comfortable beds and nice bedding Very close to the subway Nice and safe area,a lot of shops and cafes around and easy to get to major attractions Overal it was a pleasant stay I would recommend...More

    Thank LavLav07
    Response from Sergio B, Guest Relations Manager at Holiday Inn London - KensingtonResponded 3 January 2017

    Dear Guest, Thank you very much for sharing your thoughts on your stay with us. We are grateful that you highlighted all the positive aspects that made your stay a 5 star one; the staff, the location, the cleanliness and comfort of your room, the...More

    Holiday Inn London Kensington Forum
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Room Service
    • Dry Cleaning
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 137 - USD 260 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #74 Spa Hotel in London
    • #357 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 708
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Agoda, TravelClick, Priceline, Hotels.com, Orbitz, Booking.com, Cheap Tickets, Expedia, Travelocity, TripOnline SA, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Holiday Inn London - Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington
    • Also Known As
    • Kensington Close London ,
    • Hotel Kensington Close ,
    • Kensington Close Hotel London
    Add Photo Photos
    Traveller (868)
    Room & Suite (416)
    Dining (99)
    Pool & Beach (24)
    Hotel & Grounds (588)
    Bathroom (101)
    Business Centre & Event Rooms (3)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jess N
    20 June 2017|
    AnswerShow all 3 answers
    Response from Paulsview | Reviewed this property |
    This hotel is very bad at this. They messed our bill up, twice. If you have not got your money back in a week contact them and complain. I would never stay there again.
    1
    Vote
    gdpaw
    11 June 2017|
    AnswerShow all 9 answers
    Response from Vincent S |
    There are different options. You can also take a Uber. I took a shuttle from and to the hotel from heathrow which costed me less than 20£ each way. you can also take the heathrow express train combined with metro/cab which... More
    1
    Vote
    Ricardo D
    26 May 2017|
    AnswerShow all 4 answers
    Response from reinpnonnekes | Reviewed this property |
    The most convenient way and most reliable, is to sent an email at the hotel. Normally they answer within no time.
    0
    Votes
    Room Tips
    "Do not stay here!"
    Read review
    "Request a room away from the service lift which is in 24 hour use."
    Read review
    "Always as high as possible as the buses and taxis are incessant if you overlook the road."
    Read review
    "Rooms with city view"
    Read review
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