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Holiday Inn London - Kensington

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Holiday Inn London - Kensington
Holiday Inn London - Kensington
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3,843 Reviews from our TripAdvisor Community

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Showing 2,993: English reviews
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London, United Kingdom
Reviewed today NEW

I was charged for 6 months membership which is over £500 even tho I quit before I left the country. When I came back to London to sort out my bank balance I figured out that they were charging me for all this time. I went to the hotel I wanted to speak with manager to get some explanations but...

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Thank 1Halina85
Market Weighton, England, United Kingdom
Reviewed today NEWvia mobile

My visit was far better than last time. Room was still a little tired and oh how I hate those old whiny hairdryers that too small and you have to hold onto a button to keep them going - takes twice as long to dry my hair! I got to breakfast and was overwhelmed with how busy it was, literally...

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Thank Drumaqueen_MW
West Midlands, United Kingdom
Reviewed today NEWvia mobile

We stayed at this hotel as a superbreak package during a recent trip to London for our wedding anniversary. The staff were really helpful in allowing us an early check in, but advised us that the only 2 rooms available were near the side of the hotel under construction. They did warn us that it could be noisy, but as...

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Thank dej1978
Reviewed yesterday NEWvia mobile

As a reasonably seasoned traveller for work, I was very pleasantly surprised at how nice this hotel is. The decor is fresh and stylish, the bars and restaurants nicely laid out with plenty of space. There's a hint of the hotel's art deco decorative past in the stairwells which I quite liked. The room and shower room were spotless and...

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Thank Wilbury1
Nantwich, United Kingdom
Reviewed yesterday NEW

close to the tube and within minutes of the attractions, warm clean hotel with what you have come to expect of Travelodge hotels. Noisy with the underground referb and not expecting the constant drone of machinery.

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Thank berylj0nes
Swansea, Wales
Reviewed 2 days ago NEWvia mobile

I have never experienced such a shambolic Holiday Inn with so.many rude and vile staff in all my years of staying at the IHG chain. This hotel seriously does not have a clue in how customer services operates, or in how the staff should speak to guests, or actually, in how to manage a hotel!! On checking in, the guy...

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Thank Welshlad15
Basel, Switzerland
Reviewed 2 days ago NEW

This was meant to be our honeymoon getaway. Very disappointed from the time we got there and till check out. We had specifically mentioned it was our honeymoon. The room although nice and spacious, there was no indication that we were welcomed there as newly weds. To have to pay for using the pool even as a paying guest is...

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Thank ZaiF_61
Reviewed 2 days ago NEWvia mobile

To start off it's in a great location right next to the tube station, the room was clean and the staff very friendly! However, this hotel to the knowledge of the staff also is undergoing refurbishment and my room (I was the only one in the corridor) was right underneath the banging, drilling and scraping so loud I couldn't hear...

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Thank Louise W
Northamptonshire, United Kingdom
Reviewed 3 days ago NEWvia mobile

He had a bad stay here. Room wasn't prepared properly; no toiletries, damp towels, no milk, little hot water, lights flickering but the worst part was in the afternoon after we checked in someone just walked in without knocking. Then the next morning just after 8am someone else was knocking for room service - on a Saturday. Then two more...

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Thank Hippotypo
Reviewed 3 days ago NEW

We were on a business trip. It has a central location, spacious lobby and superb breakfast. Yet, due to dense convention and fair season, I assume, it was too crowded. For the breakfast you might have hard time finding a table. Our room was rather cold even with the air conditioner. It was pretty small. Still, though being average, being...

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Thank ferimim

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more   less 

Additional Information about Holiday Inn London - Kensington

Address: Wrights Lane | Kensington, London W8 5SP, England (Formerly Kensington Close Hotel)
Region: United Kingdom > England > London > South Kensington
Price Range: $143 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Kensington 4*
Number of rooms: 708
Reservation Options:
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Also Known As:
Kensington Close London
Hotel Kensington Close
Kensington Close Hotel London
Hotel Style:
#68 Spa Hotel in London
#356 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Kensington staff and other travellers.
70 questions
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Norwich
over a year ago
Llandovery, United Kingdom
over a year ago
Newcastle upon Tyne, United Kingdom
6 months ago

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Questions? Get answers from Holiday Inn London - Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive room, 1st floor is the best, as lifts are too slow and it is a busy hotel so could be frustrating.”
 of 5 bubbles AlfaOmega2017, 15 Feb 2017 | Read review
“make sure you check as pictures when booking standard room show a double bed but are infact Twin rooms”
 of 5 bubbles D2918URpatrickl, 11 Feb 2017 | Read review
“lifts rbut it is a large hotel and if you have difficulty walking would suggest asking for room near the lift.”
 of 5 bubbles happybunnyLancs, 5 Feb 2017 | Read review
“Once you get over the size of the room you will be good...Really small though”
 of 5 bubbles RobertS481, 28 Jan 2017 | Read review
“High floors seemed to be renovated as of 01/2017.”
 of 5 bubbles NickJMurray, 25 Jan 2017 | Read review
5 of 5