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London Hilton on Park Lane

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#323 of 1,088 Hotels in London
Certificate of Excellence
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London Hilton on Park Lane
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2,987 Reviews from our TripAdvisor Community

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There are newer reviews for London Hilton on Park Lane
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Showing 2,715: English reviews
Reviewed 12 June 2016

I stayed here for only 1 night. I requested 2 connecting rooms and got those without any trouble. The rooms were very spacious and had amazing views! The breakfast was very good. Ana, a young friendly staff member, took great care of us! I would definitely stay here again!

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Helpful?
Thank Thomas N
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Thomas N, I am pleased to read that you had a wonderful stay with us. It is great to learn that you received connecting rooms as per your request, and that you enjoyed the views from them. I am also glad that Ana looked after you very well during breakfast. We hope to see you again in the near...

Tel Aviv, Israel
Reviewed 12 June 2016

refused to allow me, in spite of in writing promise, the use of the business launch after check out and till the late time flight back home. terrible attitude of the desk manager!!!! this should not be the service level to a repeated customer of Hilton !!!!!

Review collected in partnership with Hilton Hotels & Resorts
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16Thank Zvika2014
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Zvika2014, Thank you for taking the time to share your feedback with us. I was very sorry to learn that you were not allowed to use the Executive Lounge after you had checked out, even though this was promised to you in writing. Rest assured we do take your comments onboard seriously, and I have highlighted them to our...

Budapest
Reviewed 10 June 2016 via mobile

Next to Hyde park, 5 mins from Oxford street. Anything in a reasonable distance ( underground 300 seconds) Rooms are spacious especially in London terms. Food is excellent and there's a roof bar at the 28th floor that offers a magneficient view on the city.Would love to return.

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Thank Loment
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Loment, I am pleased to read that you had a wonderful stay with us, and that you were especially happy with the hotel's central location, the quality of the food that the hotel has to offer in their numerous outlets, and the impressive views from the Galvin at Windows bar. We hope to see you again in the near...

Atlanta, Georgia
Reviewed 10 June 2016

Traveling with my Senior Citizen Mom and Teenage Son, we arrived at the London Hilton on Park Lane to a warm welcome. The hotel lobby is easy to navigate, and the Front Desk staff, especially Tabita, are very courteous and pleasant. Our suite was available, although it was only noon, so that was great. We had requested a high floor...

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1Thank Elizabeth W
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Elizabeth W, I am so pleased that you and your family had an exceptional stay with us, and that every moment of your stay was perfect. I am glad that there were numerous members of staff who went out of their way to ensure that you would have a memorable experience, and they will certainly be happy to read...

Cambridge, United Kingdom
Reviewed 8 June 2016

A beautiful hotel with a good team of staff members - if I had one critisism it would be they need to provide better information for guests wanting to eat out in the local area. I would definitely stay at this hotel again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michelle R
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Michelle R, Thank you for your 5 star review. I am pleased that the staff looked after you well, however I am sorry that you were not provided with enough information in regards to places to eat outside the hotel. We thank you for your feedback, as this will help us to improve the level of service at the...

Illinois
Reviewed 7 June 2016

Was recently here for three nights while Jan London. I typically stay here once a year when the Aldwych/Waldorf is not available. On this visit I found the rooms to be upgraded, contemporary and quite nice. Much better than my last stay. Staff was very friendly and inviting at check in and in the exec lounge. Will continue to use...

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Helpful?
Thank FamFunIllinois
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear FamFunIllinois, Thank you for taking the time to share your feedback with us. I am glad that you enjoyed your 3 nights with us, and that you choose to stay here at least once a year. On this occasion, I am pleased that you found your room contemporary and comfortable, and that you particularly found the staff very accommodating...

San Diego, United States
Reviewed 6 June 2016

Don't reply upon either. Good accommodations, however. Good location across from Hyde Park. Easy access to West End & other parks. Food was OK as was fitness center. Greater variety of restaurants would enhance hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ron H
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Ron H, Thank you for taking the time to share your feedback with us. I am pleased that you found your room comfortable and that you enjoyed the hotel's convenient location which is centrally located to the majority of the main attractions. However I am sorry if you felt that the food quality and the fitness centre were average....

Lexington, KY
Reviewed 6 June 2016

Overall this is a nice, upscale, modern hotel in the Mayfair area of London. It is right across from Hyde park near hyde park corner, a 5 minute walk to the underground at hyde park corner and around the block from Piccadilly which you can walk up to get to Piccadilly circus (~15 minute walk). We used as a base...

Review collected in partnership with Hilton Hotels & Resorts
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Thank angnott
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear angnott, I am pleased to read that you had a pleasant stay recently. It is great to learn that you were able to take advantage of the hotel's convenient location close to the majority of the main attractions. However, I am sorry to read that you felt that the service was below your expectations. We appreciate your constructive feedback,...

Norwich
Reviewed 6 June 2016 via mobile

This isn't a cheap hotel and it lacks some basic things to compete with the likes of Marriott. We used it to be convenient for the Barclays BST events in Hyde Park. It's very close but not good enough and we won't be using this again. For example the club level room only serves soft drinks during the day and...

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17Thank RockingrodNorwich
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear RockingrodNorwich, Thank you for taking the time to share your feedback with us in regards to your recent stay. I was sorry to read that your stay was disappointing. It is concerning that you found your room small, the service was slow at Galvin at Windows bar, and that someone had charged drinks to your room, which you didn't...

Essex, United Kingdom
Reviewed 5 June 2016

Having just returned from our stay last night, I do want to say we loved the hotel and are really pleased we received the £60 upgrade as found the excutive lounge to be out of this world and a great addition to our stay. I do just want to say we went into the lounge just before 6pm and found...

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1Thank lulabelle1674
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear lulabelle1674, Thank you for taking the time to share your feedback with us in regards to your recent stay. I am pleased that you chose to stay with us to celebrate your birthday, and that you enjoyed your upgraded room and Executive Lounge access. I was sorry to read that you had to move tables in the Lounge, as...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Podium Restaurant & Bar
Podium Restaurant & Bar
Cuisines: European, British
Trader Vic's
Trader Vic's
Cuisines: Asian, Polynesian, Hawaiian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Mayfair, the London Hilton on Park Lane is close to all that London has to offer, whether it's musicals and theatres or world famous landmarks. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites, there is something to suit every taste. Meanwhile, the five bars and restaurants remain destinations in themselves, offering something for every taste, including our Michelin-starred restaurant Galvin at Windows and trendy nightclub Whisky Mist at Zeta. ... more   less 

Additional Information about London Hilton on Park Lane

Address: 22 Park Lane, London W1K 1BE, England
Region: United Kingdom > England > London > Mayfair
Price Range: $439 - $798 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Hilton on Park Lane 5*
Number of rooms: 453
Reservation Options:
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Also Known As:
London Hilton On Park Lane Hotel London
Hilton Hotel London
Hilton International London
Hilton London
Hilton Park Lane
Hotel Style:
#32 Green Hotel in London
#165 Family Hotel in London
#181 Romantic Hotel in London
#208 Business Hotel in London
#234 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Hilton on Park Lane staff and other travellers.
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Questions? Get answers from London Hilton on Park Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking Hyde Park!!”
rachelsA4213RZ, 20 Apr 2017 | Read review
“I would choose new furnished rooms”
zoetorinesi, 16 Apr 2017 | Read review
“Get as high a floor as possible and a south facing room.”
jyras, 15 Apr 2017 | Read review
“High floor for great views!!!”
Biatty, 11 Apr 2017 | Read review
“Higher floor rooms offer better views”
J6381MClindan, 7 Apr 2017 | Read review
5 of 5