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Mercure London Paddington Hotel

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Mercure London Paddington Hotel
Mercure London Paddington Hotel
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1,342 Reviews from our TripAdvisor Community

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Showing 1,043: English reviews
London, United Kingdom
Reviewed yesterday NEW

We went as a couple. Excellent and convenient check-in and check-out. Though the lift was not working due to external technical fault, the porters were fabulous in aiding us to take the luggage which was commendable. The rooms were cosy. The staff had full knowledge of local area which was very helpful. Would definitely visit it again!

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Helpful?
Thank Trish7582
Sheffield, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

Stayed here for one night to avoid a neighbours noisy party! Mercure always gives great sleep quality and this location is no exception. Lovely small bathroom, I had an exec room which includes a bath - a rarity in London at this price! On the upper floors, road noise is minimal but complimentary ear plugs were supplied, a nice touch....

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Helpful?
Thank karen1573
About Hotel's Favourite Review
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us, it is a pleasure to receive your 5 star rating. It is wonderful to hear we provided you with an oasis of luxury and tranquillity for your night in Paddington. We strive to ensure all guests have a memorable positive experience. We look forward to welcoming...

Preston, United Kingdom
Reviewed yesterday NEW

Review collected in partnership with Mercure Hotels
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Helpful?
Thank adrianop595
Basel, Schweiz
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Peter H
Reviewed 4 days ago NEWvia mobile

This hotel is centrally located in the heart of Paddington. .a short walk from the station. The reception area is justca desk and there is no hotel bar to meet friends. You have to use the restaurant which is ajoined...but this has no atmosphere. The rooms are clean and well presented. I wouldnt stay here again due to the lack...

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Helpful?
Thank Annette H
Saint-Gaudens, France
Reviewed 6 days ago NEW

Excellent reception team and wel received while arrived . The hotel has a cool design and they will provide a Free Smart phone available with 4G network free of charge which can be used in London to move easely around the city and have all the info needed . Underground station at 5 mn Thanks

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Helpful?
Thank Fabien P
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

The handy smartphone comes with our compliments, keeping you connected to your world with local or international calls to selected countries and internet access with 3G data free of charge. Complimentary local and international calls (selected countries) by "Handy" Mobile Phone Service for guests staying with us. International roaming charges are a thing of the past, while roaming the city...

Cape Town, South Africa
Reviewed 1 week ago NEW

A comfortable hotel , located next to Paddington station. I could get around either by walking or the underground. Many restaurants in the street and area. Staff very friendly . I cannot comment on the breakfast as I choose to have it on the go.

Review collected in partnership with this hotel
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Helpful?
Thank janab871
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

The hotel is on the doorstep of Paddington transport hub, offering visitors easy access to all parts of london including a 15-minute connection to Heathrow Airport. We strive to ensure all guests leave feeling bestowed with friendship and happy memories. We pride ourselves on friendly welcome and for your convenience our Reception Team is available 24 hours a day. We...

Zurich, Switzerland
Reviewed 1 week ago

I have stayed at this hotel several times. There is always a warm welcome with an efficient check in. The receptionists and friendly and helpful. The rooms are clean and well presented. Paddington Station is right nextdoor. Could not be more convenient.

Review collected in partnership with this hotel
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Helpful?
Thank mrdh
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

We pride ourselves on friendly welcome and for your convenience our Reception Team is available 24 hours a day. We will be happy to assist you with any query you might have. I am pleased to hear you found the service friendly and consistently helpful. It is our pleasure to receive your wonderful comments on the cleanliness and presentation of...

Stavanger, Norway
Reviewed 1 week ago

After staying at this hotel in 2015, I recently spent 2 nights during a business trip in London. The hotel definitely received an upgrade since then but the staff remained the same, friendly and helpful as usual. The lift was not working but the concierge kindly helped me with my luggage up the stairs. With the February cold and rain...

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Helpful?
Thank Aruna-Norge
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to read your fantastic review, thank you for taking the time to share your positive experience. I am pleased to hear you found the team friendly and helpful. I am delighted you found the location perfect for the LHR via Heathrow Express and the Tube. Our location is extremely popular with all our guests for travelling...

Frankfurt, Germany
Reviewed 1 week ago

Great location just outside Paddington Station. There are plenty of places to get something to eat in Praed Street (where the hotel is located). The hotel has no restaurant; there is a door into the neighbouring Garfunkels restaurant! Don't bother booking breakfast with your room; it is cheaper to go into Garfunkels and order exactly what you want. Alternatively, eat...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Andrew C
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for sharing your excellent review with us, it is a pleasure to hear you found the location great. Perfectly positioned for exploring the city, just steps away from the entrance of Paddington Station offering convenient access to the London Underground and National rail services. Your comments are all very well received. Please note we offer a wide range...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 

Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $206 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Hotel Style:
#322 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Paddington Hotel staff and other travellers.
9 questions
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Leeds, United Kingdom

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Questions? Get answers from Mercure London Paddington Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not noisy at all”
 of 5 bubbles Trish7582, 19 Feb 2017 | Read review
“The room was too small and when I mentioned it the answer was this is the room size in center London. Ask for something bigger when booking.”
 of 5 bubbles janab871, 13 Feb 2017 | Read review
“Check the size of the rooms when you book”
 of 5 bubbles Geoff3009, 30 Jan 2017 | Read review
“Don't book a double room. The twin room is much bigger and the beds are put close together. ”
 of 5 bubbles holidaytime26, 29 Jan 2017 | Read review
“This hotel provide a mobile phone that allows you to bring about during your stay. So you can make local calls as well as few major Asia city for free...I didn't try it but certainly worth mentioning. ”
 of 5 bubbles shyhhuaht, 23 Jan 2017 | Read review
5 of 5