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Lancaster Gate Hotel

2,252 reviews
#442 of 1,081 Hotels in London
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Traveller (522)
Room & Suite (351)
Dining (58)
Overview
  • Excellent17%
  • Very good52%
  • Average23%
  • Poor6%
  • Terrible2%
Travellers talk about
“tube stations”(101 reviews)
“bayswater road”(38 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,252)Write a Review
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45
Show reviews that mention
All reviewsclose to hyde parktube stationsbayswater roadkensington gardenscentral linequiet streettrouser pressminute walkper dayheathrow expressmarble archtwin roombreakfast was includedclean hotelyour luggagerooms are smallbus stop
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921 - 925 of 1,557 reviews
Reviewed 26 October 2013

Initial contact very poor, 3 people on reception all too busy to make me feel I was being served . by any one of them, as in , you do it, you serve them, etc ,Just spent 3 nights without sleep, no double glazing so...More

2  Thank dollymonster
Response from Paulamcm, Guest Relations Manager at Lancaster Gate HotelResponded 10 January 2014

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We were very disappointed to hear that your stay was less than satisfactory and in particular the lack of customer care. We are constantly striving to improve our customer...More

Reviewed 24 October 2013

After a long flight from Australia and arriving late at night, it was a great relief that the check in was a breeze. Our room had 2 singles and 1 double bed which was great. Location was very close to pretty much everything (shops, restaurants,...More

Thank grouch101
Response from Paulamcm, Guest Relations Manager at Lancaster Gate HotelResponded 9 January 2014

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We were thrilled to hear you enjoyed your stay overall, and in particular the high level of customer service from the front office team. Once again we thank you...More

Reviewed 19 October 2013

This is a nice hotel near Hyde Park. It is located between Lancaster Gate and Queensway stations on the Central line of the underground. You can walk to either of these stations in under 5 minutes. You should really take a walk in Hyde park...More

1  Thank spooky_vcd
Response from Paulamcm, Guest Relations Manager at Lancaster Gate HotelResponded 9 January 2014

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We thrilled to hear you found the location of the hotel perfect for travelling around London, and enjoyed our Breakfast Buffet. I would just like to clarify that Breakfast...More

Reviewed 17 October 2013

Stayed here for one night for a business trip in single room 233 which wasn't huge but still had a double bed in that was a bonus. The hotel is close enough to central London without it being in your face. The Tube is just...More

Thank Lmt1970
Response from Paulamcm, Guest Relations Manager at Lancaster Gate HotelResponded 9 January 2014

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We were delighted to hear that you had an excellent stay. All customer feedback is of utmost importance to us as this is an indicator to highlight any areas...More

Reviewed 16 October 2013

My husband and I stayed here from September 30th -October 5th. We had taken the Heathrow Connect from the airport to Paddington Station. I had initially googled how long it would take us to get from the train station to the hotel and it was...More

Thank Alyssia S
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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 103 - USD 225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 103 - USD 225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (522)
Room & Suite (351)
Dining (58)
Pool & Beach (2)
Amenities (16)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Anna G
5 December 2017|
AnswerShow all 6 answers
Response from Scs0216 | Reviewed this property |
Late, but they are very accommodating with their ice! As funny as that sounds, it's hard to get a cold drink in London.
0
Votes
Kadisha
12 October 2017|
AnswerShow all 11 answers
Response from Kim R | Reviewed this property |
Not sure about the AC I was there when it was cool out. No mini bar or refrigerator but there is a hair dryer.
0
Votes
Joan W
28 June 2017|
AnswerShow all 3 answers
Response from Linda M | Property representative |
Hi Joan, breakfast is served 06:30 - 10:00 mid week, 07:00 - 10:30 on weekends
2
Votes
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12345622
Room Tips
"Avoid the basement rooms at all costs."
Read review
"Bed Bugs and Dirt versus good foods and a nice appearance"
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"Rooms away from Lancaster Gate/Bayswater are quiet."
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"Street view is much better"
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