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Lancaster Gate Hotel

2,252 reviews
#443 of 1,081 Hotels in London
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Traveller (522)
Room & Suite (351)
Dining (58)
Overview
  • Excellent17%
  • Very good52%
  • Average23%
  • Poor6%
  • Terrible2%
Travellers talk about
“tube stations”(101 reviews)
“bayswater road”(38 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,252)Write a Review
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Show reviews that mention
All reviewsclose to hyde parktube stationsbayswater roadkensington gardenscentral linequiet streettrouser pressminute walkper dayheathrow expressmarble archtwin roombreakfast was includedclean hotelyour luggagerooms are smallbus stop
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11 - 15 of 1,557 reviews
Reviewed 4 weeks ago

The hotel as such was average by international standards, but keeping in mind it's in London the value for money was excellent. It's not the Hilton or the Dorchester, but that's not what you a are paying for, is it? Good breakfast and a decent...More

Thank PederPeterson
Response from Linda M, Guest Relations Manager at Lancaster Gate HotelResponded 1 week ago

Peder thank you for reviewing the Lancaster Gate Hotel after stay with us in January. We were delighted to read that you thought the hotel was excellent value for money and one that you would recommend. The hotel has just completed a first floor refurbishment,...More

Reviewed 4 weeks ago via mobile

Hotel ok for London and price. The house is old with thin windows. We were on the 5th floor and we could hear motorbikes very loudly. Fan in bathroom was quite loud. We had to change room because of that! When you flush the toilets,...More

1  Thank Sylvie L
Response from Linda M, Guest Relations Manager at Lancaster Gate HotelResponded 3 weeks ago

Thank you for taking the time to post a review of the Lancaster Gate Hotel after your stay with us. We were disappointed to read that you found your stay to be anything other than satisfactory. Naturally we are always endeavouring to ensure that our...More

Reviewed 19 January 2018

We went there to watch the Vikings and Cardinals play so stayed for 10 days with grown sons, had 2 rooms. The best thing is the Location, walk everywhere through Kensington Gardens, restaurants (noah's has great pizza) bars, all within walking distance, plus has 3...More

Thank karenkI3688BO
Response from Linda M, Guest Relations Manager at Lancaster Gate HotelResponded 3 weeks ago

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay with us. We were delighted to hear that you took full advantage of our enviable location. Many have commented that our area is perfect for travelling around London. We...More

Reviewed 12 January 2018

Location, Location, location and this hotel has it plus good food and fair rooms that could be better. Better if they were cleaned by a professional service and not illegal Romanian young lady's illegally in the UK. Just don't look close for dirt and nasty...More

Thank Jeffrey Keegan W
Response from Linda M, Guest Relations Manager at Lancaster Gate HotelResponded 14 January 2018

Jeffrey Keegan W thank you for reviewing the Lancaster Gate Hotel after your recent stay with us. We were disappointed to read your comments regarding the housekeeping staff. Please note that housekeeping services at the hotel is outsourced and provided by a professional company who...More

Reviewed 11 January 2018

We spent two weeks at the Lancaster Gate Hotel over New Year's and had a lovely stay. The hotel is basic and very clean, with wonderful customer service. Reception was pleasant and warm, and our room was ready when we arrived, even though it was...More

Thank mgg1234
Response from Linda M, Guest Relations Manager at Lancaster Gate HotelResponded 3 weeks ago

Thank you for taking the time to review the Lancaster Gate Hotel after you recent stay with us. It was delightful to read that you had an enjoyable stay with us and found the hotel to be excellent value for money, it is always very...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 104 - USD 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 104 - USD 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (522)
Room & Suite (351)
Dining (58)
Pool & Beach (2)
Amenities (16)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Anna G
5 December 2017|
AnswerShow all 6 answers
Response from Scs0216 | Reviewed this property |
Late, but they are very accommodating with their ice! As funny as that sounds, it's hard to get a cold drink in London.
0
Votes
Kadisha
12 October 2017|
AnswerShow all 11 answers
Response from Kim R | Reviewed this property |
Not sure about the AC I was there when it was cool out. No mini bar or refrigerator but there is a hair dryer.
0
Votes
Joan W
28 June 2017|
AnswerShow all 3 answers
Response from Linda M | Property representative |
Hi Joan, breakfast is served 06:30 - 10:00 mid week, 07:00 - 10:30 on weekends
2
Votes
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Room Tips
"Avoid the basement rooms at all costs."
Read review
"Bed Bugs and Dirt versus good foods and a nice appearance"
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"Rooms away from Lancaster Gate/Bayswater are quiet."
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"Street view is much better"
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