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InterContinental London Park Lane

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#119 of 1,078 Hotels in London
Certificate of Excellence
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2,220 Reviews from our TripAdvisor Community

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Showing 1,948: English reviews
Gillingham, UK
Reviewed 3 November 2013 via mobile

The IC Hyde Park Corner is a most pleasant place, I recommend spending the extra on the Club lounge. The location, a short walk from Hyde Park Corner underground makes it easy to get the theaterland and anywhere else here. The views across the roof tops of Mayfair and Knightbridge are superb add to that the service from the staff...

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Helpful?
Thank Kenneth S
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Kenneth S Thank you very much for your review and kind words following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. The Club InterContinental has truly great views. It was a pleasure to have you as our guest and we sincerely hope you will afford us another opportunity to...

Milton Keynes
Reviewed 1 November 2013

Stayed for 4 nights in October half term for a week of playing at being a tourist in the city. Ideally placed for all visits we wanted to do, easy to get to the tube and handy for the shops. Room was a good size (said they upgraded us but didn't seem any different from normal room advertised). First room...

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Helpful?
Thank SunloverMiltonKeynes
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear SunLoverMiltonKeynes Thank you for taking time out of your busy day to leave us a candid review. I am sorry to learn that we did not fulfil your overall expectations on this particular visit. I sincerely apologize for the inconvenience you experienced with the room amenities refreshments. Currently complimentary Internet is available for our IHG Rewards Elite members and...

Reviewed 1 November 2013

This hotel was a joy to stay at. Everyone is there to provide the best service possible...from the doorman (who called us by name each time we left/entered the hotel) to the room service staff. Located almost across the street from Hyde Park it was easy for us to walk down Piccadilly to anywhere. We found back streets nearby that...

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Helpful?
Thank ck01019
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear ck010 Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave a positive impression and you have enjoyed your room. We trust that we can look forward to...

Warren, Ohio
Reviewed 1 November 2013

Just returned from a wonderful trip to London, and a beautiful stay at the Intercontinental Park Lane. The staff was always helpful, the doormen called me by name, and the service staff was always at the ready. The room was well appointed and comfortable. The bar staff was friendly, but somewhat slow; although that may be just part of the...

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Helpful?
1Thank kmiller123
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear kmiller123 Thank you for sharing your experience at InterContinental London Park Lane. It is always great to receive positive comments and I will certainly pass them on to our team. It will be our pleasure to welcome you back to our hotel on your next visit to London. Kind regards Caroline Jillings Director of Rooms

Paris, France
Reviewed 31 October 2013

Of course the position is great, especially if you like to visit Hyde Park, but the most outstanding thing at the hotel is the service. All the staff go out of their way to be friendly and helpful - by example being handed a towel and water bottle by the dorrman when you come back from a run is true...

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Helpful?
Thank Warsaw_Pete
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Wasaw_Pete Thank you for taking the time to write about your experience at the hotel. We are delighted to hear that you had an enjoyable experience and your comments have been shared amongst the team. We look forward to welcoming you back in the future. Kind regards Caroline Jillings Director of Rooms

Washington DC, District of Columbia
Reviewed 27 October 2013

Wonderful property. Highly recommend it. Congratulations to Mr. Alvaro Rey on an excellent run property. Friendly and polite staff. Rooms are a little small but excellently appointed. Nice furniture, great amenities, bathrooms are excellent. I have to highlight the wonderful smell in the lobby. Please tell me what scent and brand is it. We both have been trying to find...

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Helpful?
2Thank atl010684
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Atobonla, Thank you very much for your review and kind words following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. The scent in the loddy is a special blend created for the hotel. It is InterContinental London Park Lane. I am very pleased to hear that you liked it,...

Key Biscayne
Reviewed 26 October 2013

The hotel is wonderfully located across from Hyde Park, with easy transportation and close to restaurants, shopping and sightseeing. Besides those attributes, the Hotel is clean, has extraordinary service from the Doorman to the General Manager! Every single interaction we had in our 6 night stay was extraordinarily helpful with true concern for customer satisfaction. Clearly the staff is extremely...

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Helpful?
Thank JaimeG948
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear JaimeG948 Thank you for posting your kind feedback here on TripAdvisor and for choosing InterContinental London Park Lane for your recent stay. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave a positive impression. I will certainly pass you positive comments on to our team. We...

England
Reviewed 24 October 2013

My husband and I stayed here overnight when visiting London for a theatre visit for his birthday. We had planned to drop our bags and return later to check in at the appropriate time. We were very pleased to be able to checkin long before the allocated time and unpack before our theatre visit. The room was very nice and...

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Helpful?
Thank Bunty50
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Bunty50, Thank your for taking the time to review the hotel following your recent stay with us. We are delighted to hear that you had an enjoyable experience and your comments have been shared amongst the team. I am so pleased that you chose to spend your husband’s birthday here at InterContinental London Park Lane. As you mentioned, it...

Warsaw, Poland
Reviewed 23 October 2013

it's hard to find a good value for money in London, however this gets as close as I've ever been: spacious rooms in a cosy location with decent service, nice bar and everything being very practical. The breakfast though is a space for improvement: coffee tasts terrible, food selection is unusually limited and they seem to be rushing you like...

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Helpful?
1Thank asmigi
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear asmigi, Thank your for taking the time to review the hotel here at Trip Advisor following your recent stay with us. I am pleased to learn that you have found the hotel as good value for money. However, I would like to apologise that we did not fulfil your breakfast expectations on this particular visit. InterContinetal London Park Lane...

Kuwait City, Kuwait
Reviewed 21 October 2013

this stay comes after two years no show from me the service and every thing very good the cook book cafe very good the nice break buffet the friendly staff from the chefs to the waitresses and waiters house also doing great --- by the way one i forget my safety box open -- i went to a trip to...

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Helpful?
2Thank bnghanem
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear bnghanem, Thank your kind feedback and for choosing InterContinental London Park Lane for your recent stay. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave a positive impression.The team will be thrilled as it is greatly appreciated when their efforts are recognised. We trust that we...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: $393 - $822 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Intercontinental Hotel London
Hotel Style:
#35 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#102 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
16 questions
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Buffalo, Minnesota
over a year ago
Sheffield
Aughton, United Kingdom
22 days ago
9 months ago
Leicestershire, United Kingdom
1 month ago

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Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hyde Park views, London Rooms, Wellington Arch Deluxe Room or Club IC Rooms,”
 of 5 bubbles Flyers007Dublin, 5 Dec 2016 | Read review
“Ask not to be disturbed”
 of 5 bubbles JodieR1981, 28 Nov 2016 | Read review
“Club Floor”
 of 5 bubbles lozza21, 22 Nov 2016 | Read review
“Try to avoid the interior facing rooms. They have no view other than in to other guest rooms!”
 of 5 bubbles whiskerxx, 8 Nov 2016 | Read review
“Excellent customer service”
 of 5 bubbles 9melisa, 1 Nov 2016 | Read review
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