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InterContinental London Park Lane

InterContinentalUSD 307*
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#134 of 1,063 Hotels in London
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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InterContinental London Park Lane
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2,407 Reviews from our TripAdvisor Community

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Showing 2,117: English reviews
Cape Town Central, South Africa
Reviewed 14 November 2014

I stayed at this hotel for 5 days at the end of October and I thoroughly enjoyed my stay. As I had an early flight into London, I went to the hotel to drop off my suitcase and go out in the city. However they kindly organised for me that room would be available within an hour. They gave me...

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Helpful?
Thank ladyhcpt
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear CapeGirl20, Thank you for sharing your experience at InterContinental London Park Lane. I am very pleased to hear that we were able to accommodate your early arrival and that you enjoyed the Club Lounge. It is quite unique and relaxing area of our hotel with fantastic view. Once again, thank you for your kind words. We look forward to...

Sydney,Australia
Reviewed 14 November 2014

We stayed here in early October for five nights. We are ambassador members and we purchased the Club facility. I went to great lengths to ensure a great room and experience before we arrived because we were going from Australia for my husband's 60th birthday. We found there were some aspects of this hotel that were outstanding and others that...

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Helpful?
Thank dulcieb
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear dulcieb, Thank you for sharing your experience at InterContinental London Park Lane. We appreciate your comments regarding our doormen and the Club team. I will definitely pass your words to the teams as they will be happy to hear that their efforts are appreciated. Please accept our apologies if you had any shortcomings with your internet. Be assured this...

Sydney
Reviewed 13 November 2014 via mobile

I travel a lot and a common experience at IHG is great staff, uninspired rooms with bits that need fixing and a sense of just not being quite together. The Park Lane changes none of this. The rooms are small and tired as well as very expensive for what you get. A tip, take the rooms away from Park Lane,...

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Helpful?
Thank GAAN
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear BAAN, Thank you for sharing your experience at InterContinental London Park Lane. We do appreciate your observations. I was sorry to hear that we did not exceed your expectations on this occasion. We hope that you will give us another opportunity to welcome you back to the hotel so we can make sure your stay is a memorable one....

Nairobi, Kenya
Reviewed 13 November 2014

Lovely hotel. Extremely attentive staff, perfect location. Close to Green Park and Marble Arch tube stations. The hotel houses the Galvins at Windows restaurants in it. The hotel has been around for a while, and could do with a bit of refreshing'!

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Helpful?
Thank Ibadanboy
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Ibadanboy, Thank you for taking the time to review the hotel following your stay with us. We do have two restauratn at the hotel, Theo Randall and CookBook Cafe. For further information please visit parklane.intercontinental.com We look forward to welcoming you in Intercontinental London Park Lane in the not too distant future. Kind regards, Caroline Jillings Director of Rooms

Milton Keynes, United Kingdom
Reviewed 12 November 2014

Perfect for a weekend break in London. Close to the shops , in walking distance . Near to Buckingham palce . Such beautiful hotel. Very modern . Staff were friendly and so helpful. Lovely rooms . The beds are so comfortable. Slept really well . Great breakfast. With lots of choices. which more certainly stay here again.

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Helpful?
Thank Claire-291272
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Claire-291272, Thank you for taking the time to share your experience. Your kind comments about the hotel and the employees are highly appreciated. We look forward to welcoming you back to InterContinental London Park Lane in the near future. Kind regards, Caroline Jillings Director of Rooms

Ormskirk, United Kingdom
Reviewed 12 November 2014

Over the years we have stayed in a number of hotels in this area and have usually found them wanting in some way or other. This is the first time we have stayed at the Intercontinental and I have to say we found the staff very friendly and extremely professional and helpful. The rooms are not large but they are...

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Helpful?
Thank Gary S
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Gary S, This is a wonderful feedback and I thank you for your kind and enthusiastic words. We highly appreciate our guests’ comments as they help us to improve our service and facilities, ensuring that we deliver an experience in line with our guests’ expectations. It will be our pleasure to welcome you back to our hotel on your...

Barcelona, Spain
Reviewed 11 November 2014

Nice lobby and bar - restaurant, modern and stylish, friendly at the reception desk and at the concierge desk. Few meters away from Hyde Park tube station (Piccadilly line), few stops away from Piccadilly or Covent Garden (both in a walking distance as well). For shopping lovers Harrods is just one stop away. For runner lover Hyde Park and the...

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Helpful?
Thank Gigi180572
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear 180572, Thank you very much for your review and kind words following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Your tips about the local area are spot on. We all look forward to having another opportunity to welcome you in the not too distant future. Kind regards, Caroline...

Hong Kong, China
Reviewed 11 November 2014

Cleaning person (male) barged in without knocking the door. Insisted he wanted to come do cleaning. The room was already super tiny. Staff generally don't smile or say 'good morning'. It is strange. I sense the staff and management properly have an issue. Hence the staff are acting it out on the guests.

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Helpful?
Thank S C
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear S C, Thank you for writing a review about your stay at the InterContinental London Park Lane and we appreciate your feedback in regards to a member of staff entering your room. Please accept our apologies for the shortcoming that you had experienced. Be assured this is not indicative of our usual standards. I have passed your feedback to...

London, United Kingdom
Reviewed 9 November 2014 via mobile

I stayed at the hotel on 1st November as a birthday treat to myself and have been treated so well by the staff! From our check in to check out everything was on point. We were greeted by the our lovely receptionist who upgraded our room, the room service food was delicious, and we really enjoyed the buffet breakfast too....

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Helpful?
2Thank Alexia L
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Alexia L, I am so pleased that you chose to spend your birthday here at Intercontinental London Park Lane, and more importantly that you had a hugely enjoyable time. I am always particularly delighted when it is mentioned how good the service is, as I know how much effort the teams put into every guest interaction. We all look...

Benbecula Island, United Kingdom
Reviewed 8 November 2014

I have not yet finished my stay at this hotel but I felt I needed to write my review from the experiences my husband and I have had so far. I must admit we love the intercontinental group as everyone we have stayed at I have nothing but praise for the staff and the amenities. This one included. Yes it...

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Helpful?
Thank CHrisCooper
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear CHrisCooper, Thank you for taking the time to share your experience. Your kind comments about the hotel and the employees are highly appreciated. I would also like to thank you for commending Pamela and Christina. Our aim is to provide our guests with memorable experiences and I am delighted to learn that we were able to leave a positive...

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11/06/2017 12/06/2017
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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: $456 - $944 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Intercontinental Hotel London
Hotel Style:
#36 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#114 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
28 questions
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Questions? Get answers from InterContinental London Park Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 880 is a very comfortable room, close to the elevator with a beautiful view of London!”
TL67, 23 May 2017 | Read review
“A higher floor overlooking Hamilton Place is my preference here”
46MAJ, 1 May 2017 | Read review
“Ask for a room face the park”
cklais, 29 Apr 2017 | Read review
“Always try to get a room with access to the executive lounge it's normally excellent”
O3201RZpaulc, 27 Apr 2017 | Read review
“Request a room away from the lift.”
JBHBromley, 26 Apr 2017 | Read review
5 of 5
InterContinental
USD 307* /night
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Prices are for 1 room, 2 adults
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