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InterContinental London Park Lane

InterContinentalUSD 365*
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#136 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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InterContinental London Park Lane
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2,395 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental London Park Lane
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Showing 2,107: English reviews
Amsterdam, The Netherlands
Reviewed 27 November 2014

Love the Park Lane. Stayed here twice together with my wife and we love it every time! Staff walks around always smiling and are always approachable for questions or remarks. One of our favorites here are the Afternoon Teas in the Lounge, especially the Botanical Tea. Rooms look great and provide enough space.

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Helpful?
Thank BramKaplan
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear BramKaplan, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane. It is comments like these that enable us to motivate our team to achieve greater heights. I cannot agree more with you that our Afternoon Teas are very popular and tasty. It was a pleasure to have you as our guest and we...

Dublin, Ireland
Reviewed 26 November 2014

Stayed here recently for two nights. There is an abundance of staff on arrival to assist you, should you need help with your luggage. Like all Intercontinental Hotels I have stayed in the lobby is filled with fresh flower displays and of course the distinguishable scent which is pumped around the hotel. Unfortunately upon check-in we were left waiting over...

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Helpful?
1Thank Hjs007
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Hjs007, Thank you for taking the time to review the hotel following your recent stay with us. Please accept our apologies for any shortcomings that you had to experience during your stay. I have forwarded your comments to the Heads of Departments concerned. I was pleased to learn that we have dealt with the delay of your check-in efficiently....

Houston, Texas
Reviewed 22 November 2014

This hotel is superb, and frankly the best I've stayed in. Everything just worked well. Slince this was a purely business visit with 12 hour work days, I didn't check out the exercise facility or spa, nor the restaurants, nor attended any banquets there. I did enjoy the comfortable bed, quietly efficient temperature control, excellent room service (decent menu), responsive...

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Helpful?
Thank JHelf
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear JHelf, Thank you very much for your review and kind words following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. We all look forward to having another opportunity to welcome you in the not too distant future. Maybe next time it will be your leisure trip, so you will...

Preston
Reviewed 20 November 2014

Stayed here for two nights. I walked in to a beautiful smell of fresh flowers, only seen that amount of flowers at a flower show, it was devine. Check in fast and fuss free. Room was clean, great decor and the bathroom not as modern as i would like however the shower was great, you get two shower options- result....

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Helpful?
1Thank Flora M
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Flora M, Thank you for taking the time to review the hotel following your stay with us. We are very proud of our floral arrangements in the lobby. We look forward to welcoming you in the not too distant future. Kind regards, Caroline Jillings Director of Rooms

Atlanta
Reviewed 20 November 2014

I loved this hotel. The staff were tremendous and the rooms were luxurious. I a Platinum Ambassador and they treated me well. They went above and beyond when I needed to extend my stay and they were technically sold out. I know they have options at the local level, but they let me stay in the same room which was...

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Helpful?
Thank RobbieL
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear RobbieL, Thank you very much for your review and kind words following your recent stay with us. I am delighted to hear that our service and facilities exceeded your expectations. It was a pleasure to have you as our guest and we sincerely hope you will afford us another opportunity to welcome you back soon. Kind regards, Caroline Jillings...

Jeddah, Saudi Arabia
Reviewed 20 November 2014

Hotel location is perfect as it is near Harrods and Oxford street. Hyde park is just steps away and Buckingham Palace is also nearby. Hotel staff are very friendly and rooms are small but cozy. In this trip I used Heathrow Express to Paddington station and from there I took black cab to the hotel. It was very quick and...

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Helpful?
5Thank binshakir
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear binshakir, It was with great pleasure that I received your kind comments, for which I would like to thank you. There is a direct tube line from Heathrow to Hyde Park Corner, where the hotel is located. Thank you for a valuable tip on the alternative fast route. We all look forward to having another opportunity to welcome you...

Toronto, Canada
Reviewed 20 November 2014

The InterContinental London Park Lane is exceptional in every regard! Fantastic location, fantastic service, fantastic attention to every detail. Kelvin in their wonderful Concierge division deserves the highest of accolades for his customer service and for taking such good care! Thank you Intercontinental Park Lane for the room upgrade as well! Flawless and perfect experience! HIGHLY RECOMMENDED!! This is THE...

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Helpful?
3Thank E P
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear E P, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave a positive impression. I would also like to thank you for commening our Concierge, Kelvin. We...

Stourbridge, United Kingdom
Reviewed 18 November 2014

recently stayed her whilst in the city for the NFL game @ Wembley, Location is great 15 minutes walk to shops etc and in the heart of Mayfair, My hotel room had a great view of Big Ben we also got upgraded F.O.C Hotel is very clean and well looked after, we ONLY had a drink in the bar in...

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Helpful?
3Thank ollieboy89
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear ollieboy89, Thank you for taking the time to review the hotel following your recent stay with us. We are delighted to hear that you had an enjoyable experience and your comments have been shared amongst the team. Once again, thank you for your kind words. We look forward to welcoming you back in the near future. Kind regards, Caroline...

Leek, United Kingdom
Reviewed 17 November 2014

Stayed here for two nights with my wife as a Platinum Elite member whilst we attended the Royal Variety Performance at the Palladium and the After Show Party at the hotel. The Staff were all very pleasant and efficient and I got fed up with everyone wanting to carry my case when we entered the building. lol. The check in...

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Helpful?
4Thank Clive S
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Clive S, Thank you for choosing InterContinental London Park Lane for your recent stay and for leaving us your detailed feedback. It is always refreshing to read how good the service was. I will definitely share it with the team. I am pleased to inform you that we are currently in the process of updating our TV system. Please...

New York City, New York
Reviewed 15 November 2014

Our room was very nice, with a large comfortable bed and plenty of space to stretch out (not a guarantee in London). It was also very clean. We found the bell men to be extremely helpful and the service was generally better than I have come to expect from InterContinentals. The location is great for tourists, across the street from...

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Helpful?
2Thank LMZV
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear LMZV, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. I was very pleased to read that you have enjoyed your room and the service we provide. The location is very central, in the heart of Mayfair. Hotel is located within an easy reach to the most popular tourist...

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04/06/2017 05/06/2017
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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: $454 - $934 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Intercontinental Hotel London
Hotel Style:
#37 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#116 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
27 questions
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Buffalo, Minnesota
over a year ago
Austin, Texas
2 months ago
Sheffield
Monterey, California
Toronto, Canada
10 days ago

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Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor overlooking Hamilton Place is my preference here”
46MAJ, 1 May 2017 | Read review
“Ask for a room face the park”
cklais, 29 Apr 2017 | Read review
“Always try to get a room with access to the executive lounge it's normally excellent”
O3201RZpaulc, 27 Apr 2017 | Read review
“Request a room away from the lift.”
JBHBromley, 26 Apr 2017 | Read review
“Ask for room facing the Wellington Arch/ Park”
NelsonP588, 12 Apr 2017 | Read review
5 of 5
InterContinental
USD 365* /night
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Prices are for 1 room, 2 adults
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