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Crowne Plaza London Kensington

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2,111 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London Kensington
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Showing 1,712: English reviews
Philadelphia, PA
Reviewed 27 March 2013

Visited our son studying abroad in London, during our Spring Break and need a hotel in South Kensington Area near his school, Boston University. Needed accommodations that would ensure three people with real beds, not a queen an a pull out sofa or two rooms (family of three). Very pleased with the location, cleanliness, helpfulness of the staff. Hotel update...

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Helpful?
2Thank UROYFS
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Uroyfs Thank you for your feedback on our hotel. I am glad that you appreciated our recent updating of the ground floor. I will certainly pass on to our concierge team that you found them so helpful. I do hope you will be back again soon to visit your son and to stay with us. Best regards Lawder Smith...

west yorkshire
Reviewed 24 March 2013

This hotel is in a great position for a tourist in London. The reception staff are friendly and helpful. We stayed in a deluxe room. This room was dark, furniture slightly battered and smaller than expected. Towels in the bathroom have seen better days, toiletries were excellent. Do not disturb notices on the door do not seem to be observed...

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Helpful?
2Thank golfgti
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Golfgti Thank you for your review of our hotel, I am pleased that you found our reception staff so helpful and that the problems you had at breakfast were sorted out very quickly by our staff. Our Deluxe rooms all have two double beds and so are all of a good size. Some are larger than others and have...

Nottingham, United Kingdom
Reviewed 23 March 2013

Stayed here for the weekend with my daughter. Well situated for Earls Court and also close to the tube for easy access to central London. Had a room with 2 double beds facing the garden, very quiet even with the window open. Newspaper did not arrive either morning( seems to be a trend) Did not eat in the hotel as...

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Helpful?
Thank charliecat4006
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Charliecat4006 Thank you for your review. I'm sorry that we are not your favourite Crowne Plaza, however I'm delighted to read that you will stay here again. We will sort out the newspaper issue that you and another reviewer this week have experienced. Please be assured this is not our usual standard. We do greatly value all our Priority...

Auburn, California, United States
Reviewed 21 March 2013

Lovely hotel across from the Gloucester Rd tube stop. Desk clerk seemed happy to see me, and gave me a 10% off food card for being a Priority Club member. Nice quiet room overlooking an interior garden. The bathroom has nice aromatherapy toiletries (and a little aromatherapy sleep kit) Bathroom could have had better lighting. One night I actually slept...

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Helpful?
2Thank 981VGA
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear 981VGA Thank you for your review. I am so pleased that you appreciated the aromatherapy sleep kit ( which is provided in all Crowne Plaza Hotels) and that you had a really good night's sleep. We are currently reviewing our breakfast buffet and on your next visit, I am sure that you will see a difference. Best regards Lawder...

Wales
Reviewed 21 March 2013

I work in City of London frequently, and usually stay at Hotels much closer to office ….. but they were not available this week. I try to use IHG hotels by choice, so found CP at Kensington available and booked. Location – double edged here ……… it is 2 min walk from Gloucester Rd tube station so easy form that...

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Helpful?
2Thank Dog_Spheroids
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Dog_Spheroids Thank you for your feedback, I am pleased that you found the duplex suite so good ( we have 20 of these suites). As the bedroom door is on the second floor corridor and the sitting room door is on the first floor corridor, guests do need to put do not disturb signs on both doors to avoid...

UK
Reviewed 20 March 2013

Dont expect it to be Boutique, furniture could do with updating as well as the paintwork, hotel clean and warm, staff extremely freindly and helpful. Room size was good as we used a family room. Excellent for the tube and shops

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Helpful?
2Thank travellerl
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Travellerl Thank you for leaving feedback on our hotel. We agree with you that some of the bedroom furniture , although only 5 years old, is looking tired and so we are planning to replace it this year. Our garden rooms do have a great outlook over our unique one acre garden, but the rooms at the front of...

Woodbury, Minnesota
Reviewed 19 March 2013

This was an excellent choice! The service was top notch and the location was perfect. We were right across the street from the Tube - Glouster Stop. We also had a grocery store and restaurant across the street which was very convienent. The work out facility was fantastic. The rooms were very modern. And again the service was fantastic!

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Helpful?
2Thank mvmmiller
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Mvmmiller Thank you for your review of our hotel. It's great to hear that , like so many other reviewers, you appreciated the service from our great team of staff so much. I hope you will be back again soon. Lawder Smith General Manager

Bristol
Reviewed 19 March 2013

I got this hotel for 2/3 the face price through Last Minute .com Secret Hotels - I already know and love it, but the unexpected deal was a special joy. Good service, gorgeous rooms and smart decor. Good breakfast. Generally, though its not cheap but I strongly recommend it.

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Helpful?
2Thank Michaelbristol
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear MichaelBristol Thank you for your review of our hotel, I am glad that you enjoyed your stay and found it good value for money ( you will generally find the best deals on our own website - if you can buy the same room on the same date with the same terms and conditions cheaper elsewhere, you can get...

Peterborough, United Kingdom
Reviewed 18 March 2013

We booked this hotel some time ago and also added the club facility to it. Prior to this visit I had developed a foot problem and following phone calls to the hotel who were happy to help in any way, I then arranged for a mobility scooter to be delivered to the hotel which they took delivery of and also...

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Helpful?
2Thank vjgardengang
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Vjgardengang Thank you for your kind review of our hotel. I am so pleased that you were able to enjoy your stay with us despite your unfortunate foot injury. I will certainly pass on your co,mpliment toour concierge team. We look forward to seeing you again soon. Best regards Lawder Smith General Manager

Germantown, TN
Reviewed 18 March 2013

We just returned from a 6 night stay at the Crowne Plaza Kensington. One of our best decisions ever! The location can't be beat. You are across the street from the Gloucester Road tube station making transportation a snap. Our rooms were spacious, clean, well appointed and the staff extremely attentive and we chose the Club Level so that breakfast,...

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Helpful?
2Thank teresa18
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Teresa18 I am so glad to read that you enjoyed your 6 night stay with us. I hope you enjoyed all that London has to offer, despite the unseasonaly cold weather. We look forward to being able to welcome you back again soon. Best regards Lawder Smith General Manager

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Region: United Kingdom > England > London > South Kensington
Price Range: $213 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Kensington Hotel London
Hotel Style:
#115 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London Kensington staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the 'secret' garden, if you want peace and quiet”
 of 5 bubbles kevin7pam, 4 Dec 2016 | Read review
“Pay the extra for the breakfast & use of the lounge area. It's a great deal! Breakfasts are amazing!”
 of 5 bubbles goodbeegirl, 3 Dec 2016 | Read review
“6th floor is quiet”
 of 5 bubbles dusty082016, 30 Nov 2016 | Read review
“Rooms on the back of the hotel are wonderful- quiet and picturesque.”
  • Partial view from our room
  • Juliet balcony
 of 5 bubbles 41ElizabethS, 22 Nov 2016 | Read review
“Our room was on a high floor and very quiet.”
 of 5 bubbles W9739ODalexh, 14 Nov 2016 | Read review
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