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Crowne Plaza London Kensington

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Crowne Plaza London Kensington
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2,140 Reviews from our TripAdvisor Community

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Showing 1,736: English reviews
california
Reviewed 5 days ago NEW

My daughter and I stayed here for 6 nights over the Christmas holiday. Everything was perfect! I typically spend considerable effort reading hotel reviews and looking at maps and photos before I book a hotel. I had many points to redeem free nights at central Hilton and Marriott chains in London, but I chose Crowne Plaza because rates were reasonable,...

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Helpful?
5Thank travelguy88888888
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Travelguy888888888, Greetings from the Crowne Plaza London Kensington and thank you very much for the review you had the time to write on our page of TripAdvisor. We are glad that the stay in our hotel was pleasant and comfortable, and we would like to thank you for the kind words you used for our hotel, as we put...

Warrenville
Reviewed 1 week ago NEW

We had a very nice stay at this hotel. The room was comfortable; the location was convenient to the National Geographical Society, where our conference met, and many museums, as well as the tube. There was no change in taking the tube from the airport. We got a free Independent every day. There was a lovely patio with a garden...

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Helpful?
Thank Sharon G
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Sharon G, Thank you for taking the time to share your experience with Tripadvisor. It is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed the hotel, the service and our location. Our neighbourhood, Kensington, offers a fantastic variety of entertainment for our guests, from Harrods to the Royal...

Dunedin, New Zealand
Reviewed 1 week ago

We spent three nights in December 2016, the hotel upgraded us from a King club room to a duplex suite which was a great surprise to us. The duplex suite was quite big with two beds including the sofa bed and it can fit many people in the room. On Christmas Day, we received a mini snack box from the...

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Helpful?
2Thank Lemonnnn W
Gianlu0901, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Lemonnnn W, I am thrilled to read your fantastic review and it's wonderful to hear that you were impressed with the hotel and the service. It is also great to hear that you enjoyed the complimentary room upgrade and I'm very glad that you decided to spend Christmas day with us. Our neighbourhood, Knightsbridge, offers a fantastic variety of...

Ajdovscina, Slovenia
Reviewed 1 week ago via mobile

Two of us stayed at the hotel in December 2016 for two nights. We arrived at the hotel at around 12:30pm on the Friday, check in is not available until 2:00pm so at first we were worried we would have to wait around but luckily our room was already ready. We were told we had been "upgraded" to a Club...

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1Thank esmeeharding
Gianlu0901, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Esmeeharding, Thank you very much for taking the time to share your thoughts with us. Please accept my apologies for the inconveniences you experienced with the pre-authorisation on your bank card. Just to clarify for the benefit of other travellers, we usually ask to our guests to hold a deposit on bank cards or in cash so they can...

Yeovil, United Kingdom
Reviewed 1 week ago

Spent just 1 night here on a mini break to theatre land. Hotel was quiet, comfortable and had a good atmosphere. Staff were attentive and helpful (albeit a little stressed at breakfast which was very busy) and always available. Really relaxing stay, we both slept very well - which we dont always at home - and felt refreshed. Hotel is...

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Helpful?
Thank Chris W
Gianlu0901, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Chris W, It is such a pleasure for us to know you have enjoyed your stay with us to the fullest and I am always pleased to hear that our guests were impressed with the service as well as the quality of the hotel facilities. I am delighted to pass this on to all colleagues, as we all strive...

Miami
Reviewed 1 week ago

The hotel looks like a Georgian row of houses, but inside is a top notch hotel. The rooms are comfortable with up to date facilities, a good bed, flat screen TV and with toiletries from Temple Spa. The restaurant is a fusion Asian styled place, with a separate entrance to the street, the menu looks good and it was busy...

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Helpful?
1Thank Karroobex
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Karroobex, Greetings from the Crowne Plaza London Kensington and thank you very much for the review you had the time to write on our page of TripAdvisor. We are glad that the stay in our hotel was pleasant and comfortable, and we would like to thank you for the kind words you used for our hotel, as we put...

Reviewed 2 weeks ago

We were thrilled by how close the hotel was to the Underground tube station. There were lots of restaurant options and grocery within walking distance. It was so easy to get to all parts of London from here. The room was clean. Loved that it had a fridge. We arrived way before check in from a very early morning flight...

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Helpful?
1Thank Melanie C
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Ms Melanie C, Thank you for taking the time to review your stay with us. We are really happy that you enjoyed your stay with us. As you said our hotel is located in the beautiful Kensington area. We are really happy that you also appreciated our complementary early check-in in order to rest a bit before to start...

Reviewed 2 weeks ago

Stayed at the hotel for 5 days and it is in a fantastic location right next to public transportation and a 10 min walk to the Natural History museum, and a whole bunch of restaurants/stores etc. The rooms are slightly smaller but incredibly clean, and very well maintained. The hotel staff was very kind, and was able to help me...

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Helpful?
1Thank Surabhi C
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Ms Surabhi C, We really appreciate you taking the time to share your thoughts with us and with fellow travellers. I'm really pleased to hear that you had such a nice stay and you found our hotel ideal for your stay in London, as our location is definitely ideal for visiting the most famous attractions of Kensington - Nation...

Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

We are staying in Crowne Plaza Kensington for the year end until Jan 02. Generally everything is fine except that on our fourth day (Dec 30th) we came back to our room at almost 5pm in the afternoon after a long day and found that our room has not been made up yet by housekeeping. We had to call in...

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Helpful?
Thank Salman B
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Mr Salman, Thank you very much for sharing your thoughts with us. We wish you are feeling better now. I'm delighted that you had a lovely stay with us enjoying one of our comfortable duplex suites. We are sorry about the issue that you had with your room on the 30th of December. We usually advise to all our...

A TripAdvisor Member
Level Contributor
9 reviews
7 hotel reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

An extremely well situated hotel, close to all the public transport points you will ever need in London. The staff were really helpful, I arrived from overseas and they rang me well before the normal check in time to tell me the room was ready!! The only downside is the parking arrangements, I had to park in the Intercontinental hotel...

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Helpful?
Thank A TripAdvisor Member
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Guest, Thank you very much for taking the time to review your stay with us. It's great that you found our location so comfortable. We are ideally suited for getting around the sights of London. Many are within walking distance - the Victoria and Albert Museum, Natural History Museum, Science Museum, Harrods and the Royal Albert hall are just...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Region: United Kingdom > England > London > South Kensington
Price Range: $212 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Kensington Hotel London
Hotel Style:
#114 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London Kensington staff and other travellers.
41 questions
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Walnut Creek, Ca
6 months ago
San Francisco, California
3 days ago
Somerset, England

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Questions? Get answers from Crowne Plaza London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter, although the hotel is fairly quiet for Central London”
  • Hotel Provided Toiletries
  • Bed, Yes it is a mess
 of 5 bubbles Karroobex, 4 Jan 2017 | Read review
“Higher floors are quieter,”
 of 5 bubbles 342surabhic, 1 Jan 2017 | Read review
“take the rate including breakfast-you wont be disappointed , the buffet is outstanding”
 of 5 bubbles dkirwin, 21 Dec 2016 | Read review
“Get a room overlooking the 'secret' garden, if you want peace and quiet”
 of 5 bubbles kevin7pam, 4 Dec 2016 | Read review
“Pay the extra for the breakfast & use of the lounge area. It's a great deal! Breakfasts are amazing!”
 of 5 bubbles goodbeegirl, 3 Dec 2016 | Read review
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