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Crowne Plaza London Kensington

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Crowne Plaza London Kensington
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2,108 Reviews from our TripAdvisor Community

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Showing 1,709: English reviews
Khartoum, Al Khartum, Sudan
Reviewed yesterday NEWvia mobile

My one week stay at this magnificent hidden jewel was the best stay in London for so many years. My father & I enjoyed our stay here. Clean, smart, quite and very professional and helpful staff. I highly recommend the stay specially It has a wonderful BIG garden at the back.

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Thank Khalididris
Reviewed 2 days ago NEWvia mobile

First time visiting London. I used previous Trip Advisor reviews to select this hotel. I'm so grateful for the reviews and was not disappointed. Great location near historic sites and super close to the Gloucester Station.

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Thank Lorena T
bristol
Reviewed 3 days ago NEW

This hotel is located very close to Gloucester Road tube station and in an upmarket area. I've stayed there on several occasions over the last few years and it is my favourite London hotel. There is a fab club room that tends to be buzzing between five and eight o'clock on weekdays. The restaurant is Thai- style and I have...

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Thank kevin7pam
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Kevin7pam, Thanks so much for taking the time to share your thoughts with us. I'm delighted you enjoyed your stay so much. Next time you're with us, I highly recommend trying our pan-Asian restaurant Umami. We serve a variety of tempting dishes from Malaysia, Indonesia, Thailand, Vietnam and Singapore prepared by expert chefs. We often have seasonal special dishes...

Covington, Louisiana
Reviewed 4 days ago NEW

We stayed here for one week while visiting our son and celebrating our 40th wedding anniversary. I researched hotels and b&b's quite long while before deciding on the Crowne Plaza in Kensington. My research paid off because my husband & I had THE MOST wonderful experience here. The staff and management are helpful, friendly, and offer service that is probably...

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1Thank goodbeegirl
Dallas, Texas
Reviewed 1 week ago NEW

I have to agree with the other reviewers. This place is outstanding. Well run, clean, great staff, and nice rooms. The bar was pleasant and run by a great staff. The rooms were quiet and the housekeeping was fast and efficient. I would highly recommend this hotel.

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1Thank srdbigd
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear srdbigd, Thanks so much for your comments! It's great to hear that you had a wonderful stay like so many of our other guests. We've recently refurbished our bar and now offer a trendy, elegant experience with a variety of hand-picked drinks and creative cocktails. Combined with our one-acre garden, it's the perfect place to spend an evening. I...

Wellington Point, Australia
Reviewed 1 week ago NEW

This is our last accommodation of a 30 day trip around the UK/France and Belgium. All accomodation apart from Liverpool has been very good. This hotel is perfect to end the trip. It is luxurious - plenty of room, soft beds, soft pillows and excellent facilities. Breakfast was great as well. Terrific location with access to transport, restaurants and pubs.

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Thank dusty082016
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear dusty082016, Thanks so much for taking the time to review your stay with us. I'm pleased to read that we were able to cap your trip off so well! We pride ourselves on ensuring all our guests have a great nights sleep with soft pillows and blackout curtains, as well as triple glazing in our windows. We even offer...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for my birthday weekend and it was great The room size was ideal for a couple with a crib for our baby, the staff really helpful with getting this in the room and helping with sterilising bottles etc... We are members and had a club room which comes with access to the club lounge, this is really...

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Thank Laurent27_13
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Laurent27_13, Thank you so much for taking the time to review your stay with us. We really enjoy looking after our loyal IHG members and I am delighted you enjoyed your stay so much. Our Club Lounge is the perfect place to relax over a leisurly breakfast, or enjoy a cold drink and nibbles at the end of the...

Sydney, Australia
Reviewed 1 week ago

I have stayed at this hotel before, so won't go over the great location, friendly staff etc. This stay I left behind some cash and my shaver charger and realised only when I got out of the taxi at Paddington. I immediately called and was put through to the head of house-keeping who recovered my goods. She had my goods...

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Thank Seanster
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Seanster, Thanks for taking the time to review your stay with us. I'm really pleased you found your most recent stay so comfortable and that our head housekeeper was able to help solve your lost property enquiry. We always try and go the extra mile for guests to ensure everyone leave our hotel happy and I'm really happy you...

roma
Reviewed 1 week ago

I arrived with my family for 3nights and all things was perfect! The breakfast has all variety of what you need to begin the day in right way. I choose a room in 3rd floor very confortable and clean (there is no bidet, but in England unfortunatly is normal).The receptionist are professional and there is also a very smart garden...

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Thank falco66
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Falco66, Thank you for your review. I'm rally happy that you found your room so comfortable and that you enjoyed our lovely one-acre garden. We're really proud of this peaceful space! I'm sorry about the experience with your taxi driver. Our concierge team has relationships with some of the most professional driver services in London so they are investigating...

Riyadh, Saudi Arabia
Reviewed 1 week ago via mobile

First las talk about internet at the hotel is bast speed i see on hotel on word over 100 M the service at the hotel is good Great stuff very clean room housekeeping is good The suite is very good breakfast is medium. They have good restaurant as well also that area is very good you have all the shop...

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Thank Nezarrr
Simon W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Nezarr, Thank you very much for your compliments. I'm so pleased you had such a great experience at our hotel. Our internet is indeed some of the fastest in Europe - it's free on unlimited devices and consistently rated among the best hotel WiFi services in Europe. We know how important a good, quick internet connection is these days...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Region: United Kingdom > England > London > South Kensington
Price Range: $215 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Kensington Hotel London
Hotel Style:
#117 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London Kensington staff and other travellers.
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Questions? Get answers from Crowne Plaza London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the 'secret' garden, if you want peace and quiet”
 of 5 bubbles kevin7pam, 4 Dec 2016 | Read review
“Pay the extra for the breakfast & use of the lounge area. It's a great deal! Breakfasts are amazing!”
 of 5 bubbles goodbeegirl, 3 Dec 2016 | Read review
“6th floor is quiet”
 of 5 bubbles dusty082016, 30 Nov 2016 | Read review
“Rooms on the back of the hotel are wonderful- quiet and picturesque.”
  • Partial view from our room
  • Juliet balcony
 of 5 bubbles 41ElizabethS, 22 Nov 2016 | Read review
“Our room was on a high floor and very quiet.”
 of 5 bubbles W9739ODalexh, 14 Nov 2016 | Read review
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