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Hilton London Kensington

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Hilton London Kensington
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3,769 Reviews from our TripAdvisor Community

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Showing 3,258: English reviews
Oxford, United Kingdom
Reviewed 13 September 2014 via mobile

We booked 6 rooms and stayed two nights at the hotel. We really liked Mr. Hamilton at reception, he is a true asset of this hotel. The deputy operations director is extremely nice and cheerful! The dinner service from the bar, the breakfast selection is nice. The hotel is nicely located, during our stay, the central tube line was suspended...

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Helpful?
Thank ECEJon
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear ECEJon, I was so pleased to learn that you and your travel companions enjoyed your stay with us! I have shared your kind comments with the team and in particular, Ian Hamilton. Ian is a very popular member of the team not only with our guests, but with colleagues alike. He was most pleased that he was able to...

Washington DC, District of Columbia
Reviewed 11 September 2014

The room was tiny. The location was a bit too far from the center of London for me to walk to museums. But, the neighborhood was charming and the concierge Hassan was so helpful. He arranged a wonderful guide, Pauline to take us to Stonehenge on a moments notice on a Sunday morning.

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Thank AdrienneArtist
Melbourne, Australia
Reviewed 11 September 2014

We stayed here twice recently - prior to and after a tour. I had emailed reception to notify them that we had an early arrival and they had our room ready - after travelling for 28 hours it was really appreciated. On both occasions our rooms were clean and very comfortable with windows that opened, the bathrooms had all the...

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Helpful?
Thank Stratheden
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Stratheden, Thank you for sharing your experience with us on TripAdvisor. We appreciate that our guests travel from far and wide and so try our utmost to accommodate their needs, in particular a room on arrival. I was pleased that the team were able to facilitate this, especially after your very long journey. The team were equally as happy...

Woodbury, Connecticut
Reviewed 11 September 2014 via mobile

Located in the Holland Park section of London the Hilton Kensington is a gem. Centrally located to public transportation this hilton property rates 👍👍👍👍👍 five thumbs up. The hilton properties in the USA should be maintained and operated as well as this one is by our British counterparts. Had the pleasure of staying for one week and can't say enough...

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1Thank CorvetteGuy1
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear CorvetteGuy1, Thank you so much for your awesome review! I was delighted to learn that you had such a wonderful stay with us. Team have also seen your review and I think it’s safe to say that you have made them feel even more proud for working at Hilton London Kensington. We are very fortunate to be in such...

Wolves UK
Reviewed 11 September 2014 via mobile

Apart from the location not much good news ! Small hot rooms with poor air conditioning and overpriced even by London standards. Staff appear willing but poor knowledge of English leads to misunderstandings. Even the name is misleading as it is in Shepherds Bush and not In Kensington itself. Not a Hilton flagship!

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1Thank upeteri
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear upeteri, Whilst I am grateful for you taking the time to share your feedback with us, I was disappointed to learn that you were not entirely satisfied with your stay. Please accept my sincere apologies for any disappointment caused. I was concerned to note that you encountered some language barriers as our team members. This is not a regular...

Avoca Beach, Australia
Reviewed 9 September 2014

Stayed here for four nights,staff very nice,room and furnishings of top quality.Hotel is in good location close to central London,Kensington is a nice area so enjoyed walking around and visiting local pubs and restraunts in the area.

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1Thank Bill H
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Bill H, Thank you for sharing your kind comments with TripAdvisor. I was so pleased to learn that you had a nice stay with us during your recent visit from Australia. Myself and the team very much hope to welcome you and your partner back to Hilton London Kensington in the future for another enjoyable stay! Kind regards, Linda...

Ottawa, Canada
Reviewed 7 September 2014

This hotel is conveniently located near shopping at Notting Hill and a large shopping mall Westfield which has many good restaurants and is a central point for busses and the tube. The lobby seems to be always crowded which is most likely due to wifi being free there and not in the rooms. They should make it free throughout the...

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1Thank Russ M
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Russ M, I was most pleased to learn that you and your partner had a seamless stay with us in June this year and am grateful for you sharing your experience with TripAdvisor. We all very much look forward to welcoming you back to Hilton London Kensington when you are next visiting from Canada. I am confident you will...

Preston, United Kingdom
Reviewed 7 September 2014

The receptionist upgraded us to an executive room when he learned it was our honeymoon. We were slightly early, so were given a voucher for a drink in the bar whilst our room was made ready. A final touch was to arrive back to find a bottle of cava waiting for us. Location is good for either the Shepherds Bush...

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Thank SusieH14
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear SusieH14, Thank you for taking the time to post a review on TripAdvisor following your stay with us last month. I was pleased to learn that you enjoyed your stay with us and that the team were able to make your honeymoon even more special by upgrading you and delivering a special bottle of bubbly to help you celebrate!...

Copenhagen
Reviewed 7 September 2014

We spent 3 nights here. Big hotelroom with a big bed. Comfortable room and well equipped room/bathroom. Polite and helpful staff in the reception. The area was very cosy, quiet and beautiful. Close Notting Hill, close to huge shopping center (Westfield) and it was easy to get a bus or the underground to Oxford Cirkus. Recommendable hotel! We didn't get...

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Thank Corgi09
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Corgi09, I am so pleased that you and your partner has such a great stay with us in August. Thank you for taking the time to share your experience on TripAdvisor and for your kind recommendations! When you are next over from Copenhagan we hope to have the pleasure of welcoming you back to Hilton London Kensington! Kind regards,...

Rishon Lezion, Israel
Reviewed 5 September 2014 via mobile

Great location near the subway station and a big shopping mall. The room was big enough, but furniture was old and unimpressive. Reception was very attentive even on a late arrival. Very nice breakfast buffet with lots of variety and tasty sausages.

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Thank ilan0s
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear ilan0s, I am most grateful for you taking the time to share your experience with us following your stay this month. I was also pleased to learn that you enjoyed all that our local area has to offer and, of course, our delicious buffet breakfast. The team have seen your review and are as pleased as I am to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Avenue Bar & Lounge
Avenue Bar & Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Region: United Kingdom > England > London
Price Range: $156 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton EMEA, Priceline and Travelocity so you can book your Hilton London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hotel Style:
#305 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Kensington staff and other travellers.
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Questions? Get answers from Hilton London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing the inner courtyard very quiet. I heard very little of my neighbors.”
 of 5 bubbles 281deborahb, 19 Jan 2017 | Read review
“Another guest complained their room was very cold and got a portable heater which did the job”
 of 5 bubbles Eddy2510, 18 Jan 2017 | Read review
“higher floors and away from elevators. But even close ones are good.”
 of 5 bubbles pmdnair, 16 Jan 2017 | Read review
“Front of hotel is noisier.”
 of 5 bubbles coweejuk, 10 Jan 2017 | Read review
“Go for executive or deluxe - standard is tacky”
 of 5 bubbles Z-Trav999, 9 Jan 2017 | Read review
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