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Hilton London Kensington

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Hilton London Kensington
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3,974 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Kensington
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Showing 3,434: English reviews
Stoke-on-Trent, United Kingdom
Reviewed 6 days ago NEW

We stay in London frequently and for some years have always used this hotel and really love it. The staff are really friendly and helpful, the deluxe and executive rooms are very comfortable and the Executive Lounge is a great place in which to relax. The location is excellent; Holland Park is a lovely area, the park itself being one...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank davesB5810QW
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Many thanks for your review of the Hilton London Kensington following your recent stay! We appreciate you taking the time to provide such detailed feedback of your stay, and are delighted that you enjoyed your time at the Hotel and found our rooms and facilities suitable to your needs. We hope to see you return to stay with us again...

Fleet
Reviewed 6 days ago NEW

Despite reading some adverse reviews, I decided on this hotel for my family and myself due to its' convenient location for an 'overnight' whilst visiting relatives. In truth, we experienced no problems at all and the staff were pleasant and helpful to all members of our party, including our two grandsons: In the Executive Lounge, Victoria particularly so and, this...

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Helpful?
Thank MWC521
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavour to make it the best possible. I am pleased to hear you had a satisfactory stay...

Athens, Greece
Reviewed 6 days ago NEW

We valued the location of the Hotel and the overall standard of the services offered. We believe this is a good value for money by London Standards. This is not our first visit in this Hotel and it remains our first choice.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank theodorem391
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Dear Theodorem, Thank you for sharing your kind feedback with us. The team and I are delighted to have made a lasting memory for you and we hope to welcome you back to Kensington soon. Kind Regards, Veronica Guest Relations Manager

San Francisco, California
Reviewed 1 week ago NEW

The location is nice not the city center but close, If you want to go shopping at Westfield then this is the place to stay, other then that I don't find any other reason to stay here. The rooms are a little old and outdated and staff seemed busy and un organized.

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Helpful?
Thank damienmane
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Dear Damien, Thank you for sharing your review with us. We appreciate all feedback provided by our guests as it allows us to monitor and improve the areas we may currently be falling short in. We apologise for any disappointment caused. Please be assured that all the points you raised have been addressed and taken on board by management for...

UK
Reviewed 1 week ago

From the outside this hotel is fairly unimposing. Stayed here three times now. It's a typical late 60's early 70's concrete panel hotel. Inside the public areas are up to date and do not reflect it's exterior. Staff are excellent, I would not expect anything less of Hilton. Roomwise, they are ok, a little dated, but that is my experience...

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Helpful?
Thank SteevUK
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Dear Steev, Thank you very much for your precious feedback. We appreciate you taking the time to provide such detailed feedback of your stay, and are delighted that you enjoyed your time at the Hotel and found our rooms, facilities and location of Hilton London Kensington suitable to your needs. We hope to have the pleasure of welcoming you back...

Sandestin
Reviewed 1 week ago

From the Concierge to the incredible Buffet Breakfast we absolutely loved our stay at this hotel! The staff was typically British in their cheerful, helpful attitude regardless of the weather or any other question or issue presented. I would absolutely recommend a stay at this hotel based on our experience!

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Helpful?
Thank judyandrob
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavour to make it the best possible. We hope to have the pleasure of welcoming you back...

Reviewed 1 week ago

Hotel was in an excellent location close to amenities and only a short stroll from the excellent Holland Park. Great facilities and an excellent breakfast with plenty of variety. The rooms were well presented and had everything we required. We will definitely be returning in the near future!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lorrainef131
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Many thanks for your review of the Hilton London Kensington following your recent stay! We appreciate you taking the time to provide us with the feedback of your stay, and are delighted that you enjoyed your time at the Hotel and found our rooms and facilities suitable to your needs. Kind Regards, Veronica Guest Relations Manager

Columbus, Ohio
Reviewed 1 week ago

As a Hilton Diamond, I've stayed at this property a dozen times since 02. Property is in desperate need of a remodel. Carpeting in lobby and executive lounge was torn tattered and discolored. Ottoman in room was so soiled that it could have well been from a "by the hour motel". Three of four elevators would not consistently read guest...

Review collected in partnership with Hilton Hotels & Resorts
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Thank robsster
Charleston, South Carolina
Reviewed 1 week ago

I always use this hotel while staying in London because of its location, and obviously so do a lot of tourists. Good bar and coffee shop, but the coffee shop gets really busy at breakfast time. The Club Lounge is not the best in the Hilton locker but is acceptable. On the down side this is an old hotel with...

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Helpful?
Thank A R H
Hilton_Kensington, Front Office Manager at Hilton London Kensington, responded to this review

Dear A R H, Your kind comments on the friendliness and helpfulness of our staff are much appreciated, and I have shared your review with the team, who are delighted to have made such a good impression. With kind regards, Matei Serban Assistant Front Office Manager

Houston, Texas
Reviewed 1 week ago

Nice hotel in a great location. Best feature was breakfast. Staff in the restaurant were helpful and polite. The reason for the 3 stars had to deal with the staff outside the restaurant and room. Since the didn't deem it nessecary to turn on the chiller, the room was very warm. We had the window open a good deal of...

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Thank Gregory C

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Avenue Bar & Lounge
Avenue Bar & Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome the moment you arrive at Hilton London Kensington. We’re located in the leafy district of Holland Park, 30 minutes from Heathrow Airport, with excellent transport links into Central London and three different tube lines nearby. Spend a leisurely day at Westfield London Shopping Centre, just 5-minutes away, the largest mall in London features 265 high-end shops, over 50 restaurants, a spa and a cinema. After a busy day taking in the sights of London, retreat to one of our stylish rooms or suites. Enjoy the fresh, bright décor of a guest room, choose a deluxe room for extra amenities or upgrade to a suite for a separate living space. Executive rooms offer Executive Lounge access with free continental breakfast, afternoon refreshments and an open bar. Start the day with a hearty buffet breakfast or nutritious light bite in the chic WestEleven restaurant, serving innovative dishes prepared with the freshest ingredients. Meet with friends over cocktails in the Avenue Bar & Lounge, or enjoy a freshly brewed coffee while surfing the web. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Region: United Kingdom > England > London
Price Range: $193 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Reservation Options:
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Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hotel Style:
#314 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Kensington staff and other travellers.
58 questions
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Questions? Get answers from Hilton London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Low front can suffer from a little traffic noise”
SteevUK, 16 Apr 2017 | Read review
“We had a corner room which was quiet though far from the elevator. It is a matter of personal preference.”
judyandrob, 15 Apr 2017 | Read review
“I wish we had chosen a front view but this could be noisy at night.”
JandPNorfolk, 13 Apr 2017 | Read review
“Don't expect free wifi .......”
Birdlover999, 10 Apr 2017 | Read review
“Upgrade for lounge access, the higher your floor the quieter it is”
Eluned87, 6 Apr 2017 | Read review
5 of 5