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Canary Riverside Plaza Hotel

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#153 of 1,080 Hotels in London
Certificate of Excellence
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841 Reviews from our TripAdvisor Community

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Showing 797: English reviews
Ko Samui, Thailand
Reviewed 3 days ago NEW

I wasn't sure about to stay here at the beginning. Fortunately, I was so delighted that I made the right choice to stay here even I was here for business but everything went beyond my expectation. I would say don't hesitate to try here and you will have a positive feeling like me. Well done team.

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Helpful?
Thank PPMH2910
Essex, United Kingdom
Reviewed 1 week ago

Stayed here New years Eve, Room was clean, spacious and a comfy bed. Free use of the spa and pool was lovely, very clean as well.Breakfast was over priced for a small buffet and not a lot of selection. The service was poor as one man was very rude and unhelpful when asking a simple question. The queue for reception...

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Helpful?
Thank PaigeLouise18
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear PaigeLouise18, Thank you for taking the time to review your stay on TripAdvisor. We are sorry to hear that the service you received did not exceed the high standards that we strive for. This is a matter that we take very seriously and would like to investigate further. If you could please email alexa.schafranek@canaryriversideplaza.com we will look into this...

Milan, Italy
Reviewed 2 weeks ago via mobile

Hotel IS beautiful ad well ad the rooms. You recognize though it IS an indipendent hotel, not part of a big International chain .. food standards are a bit weak (some mistakes you do not expect in a 5star) . Overall good...

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Helpful?
Thank Margherita V
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear Margherita V, Thank you for taking the time to leave a review of Canary Riverside Plaza. We are pleased to hear your compliments, describing the beauty of our hotel and the rooms on offer. However, we are sorry to hear that the food standards were not satisfactory during your recent visit. We take this very seriously as we do...

Sheffield, United Kingdom
Reviewed 2 weeks ago

canary Riverside plaza is a definite must when looking for somewhere to stay, located at canary wharf only a short boat trip to Westminster. exceptional accommodation and staff, could not do enough for you polite, friendly and helpful

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Helpful?
Thank Sharon B
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear Sharon B, Thank you kindly for taking the time to review us on TripAdvisor. We are delighted to hear your positive comments, especially highlighting the travel amenities and the helpfulness of our staff. I've passed your feedback on to the team who we're in high spirits to receive such praise. We're always happy to hear what our guests think...

Isle of Portland, United Kingdom
Reviewed 17 December 2016

Sorry for the delay in me writing this review as i have not stopped talking about this marvellous find,well this was by complete off chance after being let down by booking.com and laterooms and 2 disastrous hotels in hyde park and covent garden and a very long day after a long meeting we were exhausted 7 taxis later looking for...

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Helpful?
Thank maritimeh2016
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear maritimeh2016, Thank you for taking the time to leave such a detailed review of your recent stay with us. We are delighted that you discovered Canary Riverside Plaza Hotel and had such a positive experience upon your visit. We are thrilled to hear your praise regarding our services - from breakfast to room service, spa facilities, even through to...

London, United Kingdom
Reviewed 13 December 2016 via mobile

We had a suite here this last weekend. Stayed here a few times when it was a Four Seasons. It seems to have really nosedived since losing the FS banner. Room was somewhat tired looking..restaurant service was very clunky..and yet very expensive..just felt a but amateur hour all round to me. Positives are ..great river view..great in room toiletries...bed was...

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Helpful?
Thank NormaStit
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear NormaStit, Thank you for taking the time to review our hotel on TripAdvisor. We are sorry to hear that your experience did not live up to the expectations that we strive for. Your feedback regarding the service received will be investigated further. We are however delighted to hear that you enjoy the views, bedroom amenities and that our staff...

Chelmsford
Reviewed 12 December 2016

We were recommended this hotel and were not disappointed. The room was fabulous with a lovely view of the river. We used the pool and spa during our stay, both were great. Staff were very helpful and friendly. Couldn't have asked for a better way to spend a relaxing weekend.

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Helpful?
Thank Denchelmer
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear Denchelmer, Thank you for leaving your kind review of our Hotel on TripAdvisor. We are delighted to hear that you enjoyed your time with us and were happy with our staff, amenities and river views. We hope to see you again soon for another relaxing visit. Kind regards, Canary Riverside Plaza Hotel

Reviewed 9 December 2016 via mobile

The hotel is very nice, and the room is beautiful with lots of room. It sits right on the riverside. A little disappointed that they don't provide any complimentary bottles of water. If you want to see the attraction of london, this hotel is too far for walking distance, but only 2-3 hop away from the DLR (railway). If you...

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Helpful?
Thank An L
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear An L, Thank you for taking the time to review our hotel on TripAdvisor. We are delighted to hear that you enjoyed your stay and took advantage of the riverside views and transport links. Our guests certainly have a variety of reasons to stay with us, many do find that the close amenities can get you to popular tourist...

Reviewed 5 December 2016

Stayed in the Premium room with a view of the river. It was worth every penny. The view of London from the room was priceless. On arrival was greeted by a very helpful and amazing receptionist who made sure my stay was just perfect. Complimentary cakes was sent to the room and room service was one of a kind. Never...

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Helpful?
Thank Derick P
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear Derrick P, Many thanks for taking the time to share your recent guest experience of Canary Riverside Plaza Hotel. We are glad to hear that you were happy with your room, enjoyed the views and were pleased with the value for money on our prices. Your praise regarding our staff's helpfulness is greatly appreciated and your feedback will be...

Reviewed 3 December 2016 via mobile

Amazing views and loved the spa! The pool was spectacular. The staff are very friendly too and the food was great. Stayed just the 1 night with my mum. Had a great experience. Well priced for the service you receive. Will definitely return.

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Helpful?
Thank Emma H
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear Emma H, Thank you for taking the time to review your stay with us. We are delighted to hear that you enjoyed your experience and that you are planning a return visit. It's great to hear that you took advantage of our pool and spa facilities and that you enjoyed our ever popular views too. Thank you for the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Breakfast Available
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Canary Riverside Plaza Hotel

Address: Canary Wharf 46 Westferry Circus | Canary Wharf, London E14 8RS, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $370 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Canary Riverside Plaza Hotel 5*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda and Jetsetter so you can book your Canary Riverside Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Canary Wharf
Four Seasons Canary Wharf
Four Seasons London
London Four Seasons
Hotel Style:
#40 Spa Hotel in London
#94 Family Hotel in London
#95 Business Hotel in London
#109 Romantic Hotel in London
#120 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Canary Riverside Plaza Hotel staff and other travellers.
4 questions
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Questions? Get answers from Canary Riverside Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the better”
 of 5 bubbles PaigeLouise18, 10 Jan 2017 | Read review
“room with a view well worth the extra”
 of 5 bubbles maritimeh2016, 16 Dec 2016 | Read review
“Get a Delux room to ensure a view over the river and beyond.”
 of 5 bubbles glennt97, 28 Oct 2016 | Read review
“Ask for a river view”
 of 5 bubbles patriciapN9711SF, 27 Oct 2016 | Read review
“river views are great!”
 of 5 bubbles Camilla1972906, 17 Oct 2016 | Read review
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