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Hyatt Regency London - The Churchill

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#107 of 1,080 Hotels in London
Certificate of Excellence
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1,974 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency London - The Churchill
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Showing 1,724: English reviews
Reviewed 2 weeks ago via mobile

very bad service i am in my thirt day in the hotel room 512 and the room has not be maid telephone i have to call from my mobile out side line to speak with the reception the first day when i arrive they told me that is not bosible to be accomadate because we are 2 plus 2 children...

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Helpful?
Thank Kostantinos G
Laurent S, Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to review your recent stay. I am sorry for the mistakes with your booking and for the experience you encountered whilst at the hotel. This does not sound like the standards and level of service that we are usually so proud of. I will be looking into this to determine what went wrong and...

Dasman, Kuwait
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank hasawi78
Laurent S, Manager at Hyatt Regency London - The Churchill, responded to this review

Coventry, United Kingdom
Reviewed 2 weeks ago

Great Service & Top Staff all around 5 star service given only thing is car parking should be underground but not a problem as there is car park 1 mins away and cheap as well prebook it and location is top

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 962shers
Laurent S, Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to review your stay. I am pleased that you enjoyed the "great service & top staff" and I know the entire team will be delighted to learn of this feedback. We hope to welcome you back soon. Kind regards, Laurent Schauder Hotel Manager

Cardiff, United Kingdom
Reviewed 2 weeks ago

This has been our hotel of choice in central London but no more. A cleaner knows he/she has cleaned up vomit that morning and so to put new guests in that room is disgraceful for a 5 star hotel at £350-400 a night. We'd booked a room for us and our daughter. Asked THREE times for the additional bed only...

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Helpful?
1Thank richard m
Laurent S, Manager at Hyatt Regency London - The Churchill, responded to this review

Many thanks for taking the time to review your recent stay. I sincerely apologise that you were disappointed by your most recent experience. The experience you have described does not sound like the high standards and level of service that we are usually so proud of and I will be looking into this and discussing the issues with the relevant...

Reviewed 2 weeks ago via mobile

Just completed the first 3days of what will be a 7night stay at the hotel and although it has been extremely busy over the New Year period the service and accessibility to everything is great. The amba executive lounge however is very 'Un-Executive'!! Full all the time, with lots of children running around and difficult to get a seat at...

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Helpful?
1Thank Peter A
Laurent S, Manager at Hyatt Regency London - The Churchill, responded to this review

Many thanks for taking the time to review your stay. I hope you have enjoyed the rest of your stay with us. Apologies for the inconveniences caused due to the busy nature of our Regency Club lounge during the holidays. I am pleased however, that you enjoyed your time in The Montagu and I will pass on your kind comments...

fairfield, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank susanmJ8651IL
Laurent S, Manager at Hyatt Regency London - The Churchill, responded to this review

Kuwait City, Kuwait
Reviewed 2 weeks ago via mobile

This is one of my favorite hotels in london . The hotel is luxury and clean and has been renovated . The location was very good just off oxford street and behind selfridges. Make sure you take a room with garden view and high floors . The toilets are very small Which was a negative but they have the water...

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Helpful?
Thank Waleedkhaledkuwait
Laurent S, Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to leave your feedback. I am delighted that you thoroughly enjoyed your time with us and that we are one of your favourite hotels in London. I look forward to sharing your comments with the team and we hope to welcome you back soon. Kind regards, Laurent Schauder Hotel Manager

London, United Kingdom
Reviewed 2 weeks ago

I would recommend it for anyone is planning to go with his family and wants oxford street area but i would recommend him to choose the new bathrooms rooms and portman square view. There breakfast price is a bit expensive and they need to reduce it and they need to add a coffee machine to each room similar to any...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ahmedhbins
Laurent S, Manager at Hyatt Regency London - The Churchill, responded to this review

Many thanks for taking the time to write this review. I am delighted that you benefitted from our convenient location. We sincerely appreciate all feedback and I will be discussing all of your comments with the team. We very much hope to welcome you back soon. Kind regards, Laurent Schauder Hotel Manager

San Mateo, California
Reviewed 2 weeks ago

Hyatt Regency London- Churchill is a great place to stay - phenomenal location by Oxford Street, friendly staff, and very nice guest rooms.. The staff go above and beyond to make sure their guests are comfortable - will definitely stay there again when we visit London.

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Thank Flowerbloss
Laurent S, Manager at Hyatt Regency London - The Churchill, responded to this review

Many thanks for taking the time to write this review. I am pleased that you comment so highly on our "phenomenal location", "friendly staff" and "very nice guest rooms". I very much look forward to welcoming you back soon. Kind regards, Laurent Schauder Hotel Manager

Hong Kong, China
Reviewed 2 weeks ago via mobile

Not a very fancy hotel but it is comfortable. Esp their bed or maybe I was so tried after the harrods. The room services menu has lots of choices and it is of a reasonable price. The restaurant and bar on the ground floor are both good. Good location and just a few steps to the outside n busy London.

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Helpful?
Thank Marvinhk
Laurent S, Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review. I look forward to sharing your comments regarding the Room Service, Restaurant, Bar and Location with the entire team. We hope to welcome you back soon. Kind regards, Laurent Schauder Hotel Manager

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Montagu
The Montagu
Cuisines: European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of the West End, with views over Portman Square, this five-star hotel is perfectly placed for London’s main shopping areas and tourist attractions. Each of the hotel’s well-appointed guest rooms and suites offer extreme comfort in elegant surroundings. Guests can enjoy European ‘comfort’ food in The Montagu, award-winning Italian cuisine at Locanda Locatelli and cocktails in The Churchill Bar. This luxurious hotel offers the highest levels of standards and service. ... more   less 

Additional Information about Hyatt Regency London - The Churchill

Address: 30 Portman Square, London W1H 7BH, England
Region: United Kingdom > England > London > Marylebone
Price Range: $368 - $598 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency London - The Churchill 5*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Travelocity, Agoda, Priceline and Jetsetter so you can book your Hyatt Regency London - The Churchill reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency London - The Churchill Hotel London
Hyatt London The Churchill
Hotel Style:
#93 Luxury Hotel in London
#100 Romantic Hotel in London
#130 Business Hotel in London
#139 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency London - The Churchill staff and other travellers.
12 questions
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Shaker Heights, Ohio
over a year ago
Aberdeen, United Kingdom
Kuwait City, Kuwait
3 months ago

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Questions? Get answers from Hyatt Regency London - The Churchill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Given the quietness of the hotel, every room seems like a good location.”
 of 5 bubbles withkidstravel, 10 Jan 2017 | Read review
“Go to the langham”
 of 5 bubbles 408richardm, 2 Jan 2017 | Read review
“Try to get a room on a renovated floor, most of them are renovated, but it is important to have a room on a renovated floor.”
  • The surprise the staff left in my room for my 18th birthday
  • TV and open closet
  • Amazing and comfortable bed
  • Awesome Japanese toilet!!!!!!! :)
 of 5 bubbles U1494KW_, 18 Dec 2016 | Read review
“Avoid floor 2 as they have group events on that floor and ask for garden facing rooms”
 of 5 bubbles 408peling, 12 Dec 2016 | Read review
“If possible, get a room that overlooks the park.”
 of 5 bubbles hudley316, 6 Dec 2016 | Read review
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