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DoubleTree by Hilton Hotel London -Tower of London

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#215 of 1,080 Hotels in London
Certificate of Excellence
GreenLeadersGold level
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DoubleTree by Hilton Hotel London -Tower of London
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5,209 Reviews from our TripAdvisor Community

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Showing 4,293: English reviews
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

You get what you'd expect froma Hilton. Good service and well proportioned and nicely fitted out rooms, if a little un characterful. The sky louge at the rooftop offers a truly fantastic vista of London and can be visited even if you're not a hotel guest.

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Helpful?
1Thank wcwatkins7
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "wcwatkins7" We really appreciate you taking the time to review our hotel following on from your recent stay with us. I am so pleased you managed to visit our rooftop bar Skylounge and was suitably impressed with all it has to offer. Please do come and visit us again very soon! Kind regards Amy

Market Drayton, United Kingdom
Reviewed 2 days ago NEW

The Double Tree Tower Hill is a lovely, clean modern hotel with very helpful staff. We love staying here. It is located in the City of London which has lots of tourist attractions and a great atmosphere. The Sky Lounge has a wonderful view (although it is expensive). Only downside to the hotel is the ongoing building work at Ten...

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Helpful?
1Thank Mary J
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear “Mary J” Thank you for choosing to return to the Doubletree by Hilton Tower of London, it is fantastic to learn your recent stay was just as good as previous visits. I am sorry if you were disturbed by any construction noise, we do regularly monitor this and are in close contact with the construction company to minimise any...

Reviewed 3 days ago NEWvia mobile

Very nice hotel located next to some of the iconic tourists sights London has to offer. If you are fortunate to get a room over looking the Thames you will be greeted with fantastic views of Tower Bridge more so when it's dark and lit up. Food very good. The room I stayed in was a bit dated. Overall would...

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Helpful?
Thank owen n
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear “owen n” Thank you for sharing your review on Trip Advisor, it is wonderful to hear you enjoyed the views especially in the evening. I will be very pleased to share your compliments with the kitchen team, this will be of great encouragement to them. We hope your next visit is very soon. Kind regards Amy

Reviewed 3 days ago NEWvia mobile

Nice, modern hotel in a location that's handy for Tower Hill tube and also visiting Tower Bridge and the Tower of London particularly (try to see Tower Bridge at night - it's lovely!) It's very modern and clean and feels more business orientated than touristy as does the location around it, but there are plenty places to eat and drink....

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Helpful?
Thank Rollonfriday
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear “Rollonfriday” Thank you for sharing your experience with us, it is pleasing to learn that overall you had an enjoyable stay with us and found the location convenient. I have shared your feedback with our food + beverage manager to review further and monitor to ensure this issue doesn’t reoccur. We very much look forward to having the opportunity...

Shanghai, China
Reviewed 3 days ago NEWvia mobile

The hotel is located very near the Tower Hill tubestation, in a relatively quiet area. There are restaurants, shops and starbucks few blocks away from the hotel. The rooms are decent size, but they are showing some wear. The hotel seems very busy, there are always people checking or out. The front desk staff are efficient and business-like, although not...

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Helpful?
Thank Sim0777
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear “Sim0777” Thank you for taking the time to review our hotel, I am pleased that the location was best suited for your needs. We very much appreciate your feedback as this will help us improve the service we offer to our guests. I do hope that you will consider staying with us again in the future and see some...

Devon, United Kingdom
Reviewed 3 days ago NEW

this is a perfect hotel to use when on london,will be staying again soon.nothing will be too much trouble.greeting us at the hotel were some cookies and fruit juice which was welcome after travelling across from paddington.as we were starting early during our stay we did not have breakfast here but we will make sure we make time in the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Elaine_Harris68
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear “Elaine_Harris68” It is wonderful to receive such a fantastic review. We are so pleased to have made such a lasting impression on you, we hope that other travellers reading your review will also consider staying with us. Please do feel free to contact us directly at lontl.guestrelations@hilton.com if you need any assistance with your future booking. Best regards Amy

Birmingham, United Kingdom
Reviewed 3 days ago NEW

we stayed here for the weekend as two couples, we have stayed before and had another great stay this time. A great welcome at the HH desk as it always is, warm cookies and our rooms were ready even though it was 11am when we arrived. Rooms are clean and comfortable and the hotel location is perfect for doing all...

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Helpful?
Thank JonJ785
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear “JonJ785” It is such a pleasure to welcome back our returning guests and even more rewarding to learn you had another great stay with us! Thank you for rating us with 5*, the team look forward to your next visit. Best regards Amy

Cheshire, United Kingdom
Reviewed 4 days ago NEW

Tower Hill is a good location for us because of the areas we want to visit - so we always look in this area. This hotel has been to expensive in the past, but this time was offering better rates. As it is fairly new it is hard to fault the modern clean lines and our main complaints were about...

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Helpful?
1Thank David C
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear “David C” Thank you for taking the time to review our hotel and sharing your feedback with fellow travellers. Our location is indeed great for both business and leisure and I am pleased you also think so. May I suggest if you have not done so already to sign up to our loyalty programme Hilton Honors, this offers exclusive...

Paris, France
Reviewed 5 days ago NEW

Breakfast is not included and if you want to have it in the morning you will have to queue for 30 mins ... Rooms are old fashion and not comfortable Roof bar view is very nice but drinks are expensive and bad quality level you will have to pay at least GBP 10 for an awful glass of chardonnay The...

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Helpful?
Thank geraudderudelle
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "geraudderudelle" Thank you for your review, I am sorry that your stay was not as enjoyable as we had both hoped. I have shared your comments with the management team to review further. I do hope that you will not solely judge on this one occasion, please do feel free to contact us directly at lontl.guestrelations@hilton.com if you are...

Canberra, Australia
Reviewed 5 days ago NEWvia mobile

This hotel is actually well located for both holiday or business needs. The hotel is recently refurbished and the facilities are pretty decent for a hotel in this segment…. However…. The staff and service are just so far below par and below adequate staffing levels. There is ALWAYS a line at reception at least to deep and as a result...

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Helpful?
Thank CBRJoshG

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London -Tower of London

Address: 7 Pepys Street, London EC3N 4AF, England (Formerly Mint Hotel Tower of London)
Region: United Kingdom > England > London > City of London
Price Range: $218 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London -Tower of London 4*
Number of rooms: 583
Reservation Options:
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Hotel Style:
#8 Green Hotel in London
#84 Family Hotel in London
#106 Romantic Hotel in London
#145 Business Hotel in London
#160 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London -Tower of London staff and other travellers.
61 questions
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London, England, United Kingdom
Yorba Linda, California
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel London -Tower of London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose atrium or room at the back”
 of 5 bubbles maryjI7907FG, 19 Jan 2017 | Read review
“Rooms on the west side will be best”
 of 5 bubbles davidcK8255LD, 17 Jan 2017 | Read review
“No good rooms!”
 of 5 bubbles Alonket, 13 Jan 2017 | Read review
“942 corner suite with a spectacular view”
 of 5 bubbles B0nnie1969, 4 Jan 2017 | Read review
“all rooms are so clean no complaints from us which room you get as we have had many”
 of 5 bubbles 805josephn, 3 Jan 2017 | Read review
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