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Novotel London West

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Traveller (683)
Room & Suite (285)
Dining (67)
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Overview
  • Excellent24%
  • Very good48%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,096)
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665
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589
226
147
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11 - 15 of 2,723 reviews
Reviewed 1 week ago

Hotel is modern, clean and very nice. Staff was friendly, food was good and the room service was very good. Gym was too small for me, but good for quick training. There is a busy high street with all the shop right around the corner...More

Thank Sarinne A
Response from NovotelLondonWest, Guest Relations at Novotel London WestResponded 1 week ago

Dear Sarinne A, Thank you very much for taking the time to review your recent stay with us. I am really happy to read that you enjoyed your stay with us and in London. It was a pleasure to have you as our guest. Kind...More

Reviewed 1 week ago

Nice, value-for-money hotel. Location is good - very close to the Hammersmith Tube station. With tube, most London touristic places are 20-30 min away, making this hotel very convenient for tourists. The breakfast buffet was particularly good. The room was quite spacious, and adequately furnished....More

Thank SRinZurich
Response from NovotelLondonWest, Guest Relations at Novotel London WestResponded 1 week ago

Dear SRinZurich, Thank you very much for this lovely review. I hope that you had an amazing stay with us and that you enjoyed London. It was a pleasure to have you as our guest. Kind regards, Marjorie Morello Guest Relations

Reviewed 2 weeks ago via mobile

A rare trip to London for a birthday treat. Just one night. Arrived just after lunch, reception was fairly busy so a little wait to be seen, but friendly efficient staff. Third floor room, twin bedded as requested. It’s a large hotel so no real...More

Thank Zazi1960
Response from NovotelLondonWest, Guest Relations Manager at Novotel London WestResponded 2 weeks ago

Thankyou for your lovely review Zazi1960. We're thrilled you chose our hotel to celebrate and are delighted you enjoyed your time with us (especially breakfast)!

Reviewed 2 weeks ago via mobile

I stayed in this place for 4 days to attend a conference held in this hotel, rooms were nice, specious... washrooms were clean.... house keeping kept both room and washroom clean everyday... front desk was in action for 24hours a day.... loved the buffet breakfast,...More

Thank Tasnim T
Response from NovotelLondonWest, Guest Relations Manager at Novotel London WestResponded 2 weeks ago

Thankyou for your review Tasnim T. It's a pleasure to hear that you enjoyed your stay whilst attending a conference at our hotel and we hope to welcome you back again soon.

Reviewed 2 weeks ago via mobile

This is the 2nd time we use this hotel. 1st on 1st may. We are triple. The room is very small. And they have a lot of room, so from elevator , the room is very far away. 2nd day. On this day. We just...More

Thank theress161
Response from NovotelLondonWest, Guest Relations Manager at Novotel London WestResponded 2 weeks ago

Thankyou for your feedback theress161. We apologise that you were not aware of the fire drill that was being held, however we did place several signs throughout the hotel, including in all elevators to ensure our guests were aware.

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Banquet Room
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 160 - USD 322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#158 Family Hotel in London
#319 Luxury Hotel in London
#345 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 160 - USD 322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#158 Family Hotel in London
#319 Luxury Hotel in London
#345 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (683)
Room & Suite (285)
Dining (67)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
louisamarielove
27 April 2018|
AnswerShow all 6 answers
Response from napier09 | Reviewed this property |
No your key cards are not required to use the lifts.
1
Vote
Chris B
14 March 2018|
AnswerShow all 7 answers
Response from peterandteresaro2017 | Reviewed this property |
usually room on top floor,slightly larger but with a superb view over london-you will not be disappointed.
1
Vote
CTX02
14 February 2018|
AnswerShow all 6 answers
Response from NovotelLondonWest | Property representative |
Hello Killeen, I am afraid there is no Microwave in the room.
0
Votes
Room Tips
"Higher the better"
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"Don't choose far from lift if you don't want to walk a long ways!"
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"Try to obtain a room well away from the lifts and ice machine to avoid noise"
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"Ask for the business rooms with coffee"
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