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Novotel London West

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Traveller (683)
Room & Suite (285)
Dining (67)
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Overview
  • Excellent24%
  • Very good48%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Additional information
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Special Offer: CHEAPEST ONLINE RATES!
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,094)
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2,721 results
Traveller rating
664
1,095
589
226
147
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664
1,095
589
226
147
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All reviewshammersmith tube stationcosmos tourhammersmith apolloexecutive roombig hotelbuffet breakfastnespresso machineheathrow airportfamily roomfew minutes walkfull englishwest enddeskscomputerssofagigpubs
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1 - 5 of 2,721 reviews
Reviewed yesterday

We really enjoyed London and the Novotel. Especially Jessica and Michaela from the reception were very friendly and gave good recommendations for Italian dinner and breakfast. Maybe we will come back soon.More

Thank Patrick A
Response from NovotelLondonWest, Guest Relations at Novotel London WestResponded yesterday

Dear Patrick A, Thank you very much for this great review! I am delighted to read that you enjoyed your stay with us and I hope that you had an amazing stay in London. It was a pleasure to have you as our guest. Kind...More

Hotel's Favourite
Reviewed 22 March 2018 via mobile

I have began to stay here regularly due to work commitments- it's so central for me that it was more of a convenience than anything else at first, however the customer service from the whole team has now made it my first choice. If you...More

1  Thank Sharyn J
Response from NovotelLondonWest, Guest Relations at Novotel London WestResponded 22 March 2018

Dear Sharyn J, Thank you very much for this fantastic review! I am really delighted to read that you enjoyed the hotel so much and that we are making you happy to come back everytime. I am sure that Maria will be delighted to read...More

Reviewed yesterday

This is a good hotel for the hammersmith apollo only a few minutes walk away. The staff are very friendly and helpful. We stayed on the top floor, the room was clean and tidy and the bed was very comfortable. Nice view of the massive...More

Thank Dave G
Response from NovotelLondonWest, Guest Relations at Novotel London WestResponded yesterday

Dear Dave G, Thank you very much for this nice review. I am delighted to read that you enjoyed your stay with us and I hope that you had an amazing stay in London. It was a pleasure to welcome you in our hotel. Sincerely,...More

Reviewed 3 days ago

Showering in a small tub where you have to bend over to wash your hair is not according to the price. We were there for work, where afterwards a drink was provided. Three times in a row that they ran out of beer. First day...More

Review collected in partnership with Accorhotels.com
Thank ronbakker
Response from NovotelLondonWest, Guest Relations Manager at Novotel London WestResponded 2 days ago

Thankyou for your review ronbakker. It is disappointing to hear that you were unhappy with your stay and I will share your feedback with the team, including our Bar Manager. Warm regards, Sarah Martin Guest Experience Manager

Reviewed 3 days ago via mobile

Great location. 5mins to tube/train 5mins to Hammersmith apollo Room was generous and well appointed, bar and reception areas spacious and inviting. This is a large hotel but not impersonal. Great value

Thank Anthony C
Response from NovotelLondonWest, Guest Relations Manager at Novotel London WestResponded 2 days ago

Thankyou for your review Anthony C - we're delighted to hear that you enjoyed your stay with us! Warm regards, Sarah Martin Guest Experience Manager

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Banquet Room
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 160 - USD 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#158 Family Hotel in London
#319 Luxury Hotel in London
#345 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 160 - USD 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#158 Family Hotel in London
#319 Luxury Hotel in London
#345 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (683)
Room & Suite (285)
Dining (67)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
louisamarielove
27 April 2018|
AnswerShow all 6 answers
Response from napier09 | Reviewed this property |
No your key cards are not required to use the lifts.
1
Vote
Chris B
14 March 2018|
AnswerShow all 7 answers
Response from peterandteresaro2017 | Reviewed this property |
usually room on top floor,slightly larger but with a superb view over london-you will not be disappointed.
1
Vote
CTX02
14 February 2018|
AnswerShow all 6 answers
Response from NovotelLondonWest | Property representative |
Hello Killeen, I am afraid there is no Microwave in the room.
0
Votes
Room Tips
"Higher the better"
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"Don't choose far from lift if you don't want to walk a long ways!"
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"Try to obtain a room well away from the lifts and ice machine to avoid noise"
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"Ask for the business rooms with coffee"
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