We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel London West

Booking.comUSD 152*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 180*
USD 152*
USD 180*
USD 152*
USD 180*
USD 153*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Novotel London West
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,594 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,395: English reviews
Start your review of Novotel London West
 Click to rate
Bournemouth, England, United Kingdom
Reviewed today NEW

Great location to explore London. Just a few minutes walk to the underground. Room, service & food is average. The Novotel Brentford is a much better hotel overall and offer free parking but it's only downside is its further away from London. Therefore we would go back again only because of the location.

 Report
Helpful?
Thank JackSiriphant1973
Taunton, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 22 January 2017

We stayed there with our son and his family who surprised us with a visit from Australia ,the hotel was very nice and clean ,all the staff were very helpful ,we had two rooms on the 4th floor and no noise from traffic. The hotel is very close to the tube station so very easy to get into London we...

 Report
Helpful?
1Thank honestdoug1
About Hotel's Favourite Review
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear honestdoug1, 5/5 WoW!! Thank you for your score and for your review. We are very happy that you and your family enjoyed our Hotel and that our staff meet your expectations. We strive to make you live a memorable stay and it is great result for us to receive your comment and to be aware of your satisfaction. Thank...

Birmingham, Michigan
Reviewed yesterday NEW

A warm welcome and able to answer questions in respect of onward travel. Bar staff were very friendly and good arrived in good time. Bedroom was clean and with a modern bathroom. The car park spaces are far too small for modern day cars, needs attention.

Review collected in partnership with Novotel Hotels
 Report
Helpful?
Thank petercM832EL
Worcester, United Kingdom
Reviewed yesterday NEW

Review collected in partnership with Novotel Hotels
 Report
Helpful?
Thank michaeldU6521ZY
London, United Kingdom
Reviewed 2 days ago NEW

We were on a 13 day tour which began and ended at Novotel London West. Our group liked the food best at this hotel and we also found the hotel staff to be very helpful. The electrician came and lent us two adapters which were very useful to charge our electronic devices. In the hotel restaurant, our waiter, Catello was...

 Report
Helpful?
Thank lfrazer1959
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear lfrazer1959, Thank you for finding the time to review your recent stay at Novotel London West. I am very happy to hear that the hotel met your expectations and that you enjoyed our food. Please rest assured that I will personally share your feedback with Catello. He will be delighted to read your comment and it will serve as...

Bologna, Italy
Reviewed 3 days ago NEW

I would like to share my experience with the Novotel in Hammersmith. I came for Easter with my parents and since the beginning a receptionist welcomed us in such a professional and caring approach. Her name is Giusy from Italy she deserves a special mention for the way she treated us during the entire stay. Everyday she asked us if...

 Report
Helpful?
Thank elisabetta562
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear elisabetta562, We appreciate you sharing your recent experience at Novotel London West. We are very happy to hear that you enjoyed your stay with us. Rest assured that I will share your review with our team, especially with Giusy. I am sure she will be delighted to read your lovely comment about her. It was a pleasure to have...

Lincoln, United Kingdom
Reviewed 3 days ago NEW

This is a big hotel but the staff are very friendly and helpful, the breakfast was as usual to a very high standard, the room very clean and the bed was comfortable. located near to Hammersmith tube and bus station easy access to the rest of London is easy.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank David W
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear David W, Thank you for your lovely comment. It is a big pleasure for us to read that the hotel met your expectations and that you appreciated the attitude of our staff. We do all our best to make our guests feel welcomed and looked after and it is a satisfaction to know that we succeed in this. We...

Reviewed 4 days ago NEWvia mobile

We stayed here why exhibiting at Olympia, it's in a good location approximately 10 mins walk away. On arrival The hotel reception sent me into a false sense of hope as it was lavish nicely decorated modern etc. The rooms themselves were very basic, in comparison but clean, which you can't ask for much more. The beds were amazingly comfortable....

 Report
Helpful?
Thank Traceyharvey29
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Traceyharvey29, Thank you very much for finding the time to review your recent stay with us. It was a pleasure to have you as our guest and I am delighted to read that your enjoyed your stay with us. I hope to welcome you back very soon. Sincerely, Nicole Caria Guest Relations Officer

Southampton, England
Reviewed 1 week ago

I chose this Novotel in view of its proximity to Shepherds Bush Empire. It turned out to be a great choice with a short walk to Hammersmith tube and not a couple of stops to Shepherds Bush Market tube. Door to door was less than 30 minutes . Obviously this is also ideal for the Hammersmith Apollo. You wouldn't choose...

 Report
Helpful?
Thank glented
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear glented, Thank you very much for reviewing your recent stay with us. We are glad to read that you enjoyed our hotel and that you were satisfied with the service provided by our teams. It was a great pleasure to welcome you and we are looking forward to seeing you again. Kind regards, Marjorie Morello Guest Relations Officer

New York City, New York
Reviewed 1 week ago via mobile

We arrived early in the afternoon and even though there was a slight mix up with our reservation, Su at the front desk was so helpful. Not only did she get us our room, she gave us drink vouchers and an upgraded room when we told her it was our anniversary. Staying in Hammersmith is a bit out of the...

 Report
Helpful?
Thank Ariel B
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Ariel B, Thank you very much for this amazing review. We are really happy to read that you enjoyed your stay with us and that you liked the location of the hotel. It was a pleasure to have you as our guest. Warm regards, Marjorie Morello Guest Relations Officer

570 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (548)
Viewed
Room/Suite (128)
Viewed
Bathroom (58)
Viewed
Hotel & Grounds (77)
Viewed
Dining (39)
Viewed
View from Room (28)
Viewed
Family/Play Areas (2)
Viewed
Other (216)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (1)
Viewed
Room/Suite (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (1)
Viewed
Other (11)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these London hotels
Hammersmith / Fulham
Holiday Inn Express London - Hammersmith
Show Prices
Show Prices
Show Prices
Hammersmith / Fulham
Best Western Plus Seraphine Hammersmith Hotel
St Paul's Hotel
#61 of 1,063 in London
500 reviews
Hammersmith / Fulham
Adria Hotel
Adria Hotel
#233 of 1,063 in London
681 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Artisan Grill
Artisan Grill
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally located for easy access to all of London’s key business districts as well as historical, cultural and social attractions, Novotel London West is also conveniently close to Heathrow airport and has excellent road and rail links to the rest of the United Kingdom. This large, modern hotel offers guests a selection of different dining options as well as an extensive fitness centre, secure on-site parking, business services and meetings and events facilities. ... more   less 

Additional Information about Novotel London West

Address: 1 Shortlands | Hammersmith International Centre, London W6 8DR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , Hammersmith / Fulham
Price Range: $190 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London West 4*
Number of rooms: 630
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, ACCOR, Hotwire, Travelocity, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Novotel London West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London West Hotel London
Accor London West
London Novotel
Hotel Style:
#284 Luxury Hotel in London
#303 Family Hotel in London
#349 Romantic Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel London West staff and other travellers.
43 questions
Ask a question

See all questions (43)

Questions? Get answers from Novotel London West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try no to get a room on the south side of the building overlooking the Hammersmith flyover - rather noisy if you need the window open at night!”
michaeldU6521ZY, 27 May 2017 | Read review
“Ask in the reception where the big parties are located and stay away from them- not on the floor above or below as the noise will travel!”
AnnaFrancoise, 4 Apr 2017 | Read review
“enjoy the evening dinner from the buffet menu, damn its good, and excellent value!”
cinefilm62, 4 Apr 2017 | Read review
“The rooms on the 9th floor (the top floor) are quieter, and offer a lovely city view from the top.”
KWSharma, 1 Apr 2017 | Read review
“Rooms facing the city, as the back is facing a construction site”
markcS2089ZQ, 27 Mar 2017 | Read review
5 of 5
Booking.com
USD 152* /night
View Deal
Hotels.comUSD 152
NovotelUSD 153
HotelQuicklyUSD 180
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates