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The Chelsea Harbour Hotel

Booking.comUSD 294*
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#154 of 1,089 Hotels in London
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 294*
Great Deal
USD 295*
USD 295*
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The Chelsea Harbour Hotel
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1,645 Reviews from our TripAdvisor Community

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Showing 1,573: English reviews
Cambridge, United Kingdom
Reviewed 13 March 2017 via mobile

Arrived at 4pm. Room not ready, despite a 3pm checkin promise. Have to leave at 4.45pm to meet clients at Chelsea football tonight and I'm sitting in the bar waiting for someone to tell me when my room will be ready. Not impressed. Will be a very quick shower and change. Had upgraded to marina view - what a waste,...

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Helpful?
1Thank Scubygirl
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Scubygirl, Thank you for taking the time to share your feedback during your recent stay with us this week. I would like to offer my sincere apologies for the inconvenience caused due to the unusual delay in checking you in. But I hope that you appreciated the steps that the hotel took on the day to acknowledge this delay...

Ascot, United Kingdom
Reviewed 13 March 2017 via mobile

We visited the Brasserie for breakfast on a Sunday. The staff were very attentive and charming. The food was well presented Having a window seat was a bonus, looking over the small marina, and the activity therein. Hope to visit again soon, on the last Sunday of the month they have a brunch organised should be good.

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Helpful?
Thank jax56100
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you very much for a lovely feedback. I am delighted that you enjoyed your breakfast on Sunday. Thank you for pointing your extreme satisfaction with the attentiveness of our staff and the beautiful view of the harbour from the restaurant. Our brunch for this month will be this coming Sunday, 19th March and we all look forward...

folkestone
Reviewed 13 March 2017 via mobile

This is a beautiful hotel. The suites are spacious and comfortable, we had a concrete view but we knew when we booked that it wasn't a harbour view. The staff are friendly and efficient. The spa facilities are nice and the massage was great. We didn't eat here because £23.00 for an English breakfast is extortionate and we went out...

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Helpful?
Thank anne081184
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience after your stay with us at The Chelsea Harbour Hotel I also thank you for pointing out your extreme satisfaction regarding the friendliness of staff and the facilities of the hotel. We are delighted that you had a pleasant stay with us even with the air conditioning issue...

Carterton, United Kingdom
Reviewed 12 March 2017

Had a fantastic stay at the Chelsea Harbour, stayed in a Marina Suite having booked through Secret Escapes. The room was fabulous with a lovely view over the Marina. The breakfast which was included was lovely. We also ate in the Brazzerie Resturant where the food was superb,guests benefit from 20% Discount. You can park on street on a Saturday...

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Helpful?
Thank dazzywoo
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you for posting your review on this website. Your kind comments about the hotel and the staff are greatly appreciated. I will share your comments with the rest of my team. The Chelsea Harbour team looks forward to welcome you back in the near future. Kind regards, Mahesh Nair

Reviewed 10 March 2017

My wife and I stayed for two nights with our daughter (10 months), during meal times staff were very attentive and helpful which was a huge help! The hotel is located alongside the Thames within a stones throw of the London water bus which gets you quickly and scenically into London centre. We stayed in a King Suite which was...

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Helpful?
Thank Patrick H
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Patrick, Thank you for taking the time to share the overall enjoyable stay you have had at The Chelsea Harbour Hotel. I will share your comments with the rest of my team. I am sure that this feedback will serve as an encouragement to all of our staff, as we strive to provide a high quality of service to...

South Devon, United Kingdom
Reviewed 5 March 2017

Overnight stay Harbour view suite superb Everything about our stay was fab from the light lunch in the Harbour Terrace Bar to dinner in the Chelsea Riverside Brasserie Added bonus:- we drove up from Devon and not only was the hotel relatively easy to get to, its just outside the congestion charge zone

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Helpful?
Thank andrew m
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Andrew, Thank you so much for taking the time to review your recent stay at the The Chelsea Harbour Hotel. The whole team were delighted to read your high praise and we look forward to your future visits. Best regards, Mahesh Nair

Cambridge, United Kingdom
Reviewed 1 March 2017

I ran an event at the Chelsea Harbour Hotel today. It is a fantastic venue, the conference team, in particular Patricia was knowledgeable, efficient and communicative from start to finish. The staff on-site looking after our needs on the day, Fernando and Mohammed were completely focussed on our needs and those of our guests. The suite used was light and...

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Helpful?
2Thank T B
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you so so much for taking the time to write such a lovely feedback about your recent conference with The Chelsea Harbour Hotel. I will share your comments with Patricia, Fernando and Mohammed. I am sure that this feedback will serve as an encouragement to all of our staff, as we strive to provide a high quality...

Reviewed 1 March 2017 via mobile

We were staying at the sister hotel Copthorne Tara, and were moved here due to a technical problem. We stayed in a beautiful king sized suite with everything we needed including mini bar and coffee pod making machine. Very spacious and comfortable. Parking was just offsite and private and the nearest tube a 10 minute easy walk. Breakfast was tasty....

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Helpful?
1Thank Fiona F
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Fiona, Thank you for taking the time to write a review about your most recent stay at The Chelsea Harbour Hotel. . Your kind comments about your overall experience are highly appreciated. The team will be absolutely thrilled to receive this. It is comments like these that enable us to motivate our team. We hope to have the opportunity...

Johannesburg, South Africa
Reviewed 28 February 2017 via mobile

Always stunning coming back to Chelsea harbour Hotel. Always well received! Paul , the doorman and all the staff provide best service . Harbour view room with views of the Thames. So serene! So spacious too.

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Helpful?
1Thank AyeshaSuli
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear AyeshaSuli, Thank you very much for taking the time to post your review. We are delighted to hear that you enjoyed your stay with us and the service provided to by Paul. We look forward to the opportunity to welcome you back soon. Yours sincerely, Mahesh Nair

Pencader, United Kingdom
Reviewed 28 February 2017

After checking into this 5 star hotel, for our wedding anniversary weekend, with very pleasant and helpful reception staff we went to our suite ( not accompanied ). The suite was very good, well equipped and three spacious rooms. We decided to eat in the brasserie after reading the hotels website. A fairly empty restaurant we were asked if we...

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Helpful?
Thank jrf00die
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you for your review. I am very sorry that you had reasons to complain. Please contact me directly to discuss the points you have raised further. My email is: mahesh.nair@millenniumhotels.com. Yours sincerely, Mahesh Nair

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07/05/2017 08/05/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 

Additional Information about The Chelsea Harbour Hotel

Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Region: United Kingdom > England > London > Chelsea
Price Range: $300 - $1,061 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham
Hotel Style:
#41 Spa Hotel in London
#81 Romantic Hotel in London
#114 Business Hotel in London
#124 Family Hotel in London
#124 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Chelsea Harbour Hotel staff and other travellers.
9 questions
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Questions? Get answers from The Chelsea Harbour Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra for the Marina view, well worth it”
6950Cathy, 23 Apr 2017 | Read review
“Harbor side was very pretty. Overall the hotel was very quiet.”
GinnyBoston, 10 Apr 2017 | Read review
“We didn't stay we were only there for short time”
kathleenrothwell632g, 9 Apr 2017 | Read review
“Marine suite”
Aisha0508, 4 Apr 2017 | Read review
“just feel at home”
, 20 Mar 2017 | Read review
5 of 5
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USD 294* /night
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TripAdvisorUSD 294
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Prices are for 1 room, 2 adults
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