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The Chelsea Harbour Hotel

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#155 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Chelsea Harbour Hotel
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1,631 Reviews from our TripAdvisor Community

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Showing 1,559: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

Upon arrival we was greeted by smiles from the staff. Once checked into our room, we realised we didn't have a room overlooking the harbour as we were based on the ground floor. When we highlighted this to reception, Patrick was very accommodating and happy to make the adjustments for the transition nearer to the top floor. In addition, complimentary...

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Helpful?
Thank Erica Y
Reviewed 4 days ago NEW

i like the Hotel and the Location is great for me and very quiet . the suit is big and very comfortable . there spa is quite reasonable . there services is good and the food is normal , i think it is a great experience to feel just like home

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Helpful?
1Thank Lyn A
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Lyn, Thank you so much for taking the time to review your recent stay at the The Chelsea Harbour Hotel. The entire team were delighted to read your feedback and we look forward to your next visit. Kind regards, Mahesh Nair

Reviewed 4 days ago NEWvia mobile

We stayed here for 1 night as we had a boat trip organised on Sunday afternoon but didn't want to be in a busy part of town. It's very quite in the area & our suite overlooking the harbour was pleasant. A few minor points would have given a higher rating however...The Coffee & Tea in the room should be...

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1Thank Dontlikemoaningbut
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you for providing us with your constructive feedback during your stay with us over the weekend. I do apologise about the tea that was available during your stay, we are already in the process of changing our tea. As for the towels, your comment has been passed on to our Executive Housekeeper to look into the towels...

Reviewed 6 days ago NEWvia mobile

I booked this hotel as a surprise for my husbands birthday and also our wedding anniversary , having only ever stayed at London Me or the Sanderson as we have 6 children we can only get 2 nights away on our own husbands and my birthday so we do like to stay in a lovely hotel !! Was nervous that...

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2Thank Sophiepass1
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Sophie, Thank you for choosing The Chelsea Harbour Hotel for your husband's birthday. I am delighted to hear that we have been able to make this experience a memorable one. Once again, thank you fo such a lovely feedback and we look forward to welcome you back in April. Kind regards, Mahesh Nair

Reviewed 6 days ago NEWvia mobile

Staff very friendly, although very slow checking in. However our room was amazing overlooking the harbour. Loved the separate living area. Very spacious. Facilities were excellent very clean. Couldn't find fault with anything

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Helpful?
Thank Sharon Q
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Sharon, Thank you for such positive feedback. Thank you for pointing out the friendliness of our staff and I am extremely delighted that you had an enjoyable stay with us. We look forward to welcome you back in the not too distant future. Kind regards, Mahesh Nair

Reviewed 6 days ago NEWvia mobile

Great and quite place , I feel at home there services is reasonable. Food is ok and there spa is normal. The suits are big and very comfortable me personally I feel good here in all there prices is very good

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Helpful?
Thank Haytham A
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Haytham, Thank you so much for taking the time to review your recent stay at the The Chelsea Harbour Hotel. Your kind comments are greatly appreciated and we look forward to welcome you back in the future. Kind regards Mahesh Nair

Cambridge, United Kingdom
Reviewed 1 week ago via mobile

Arrived at 4pm. Room not ready, despite a 3pm checkin promise. Have to leave at 4.45pm to meet clients at Chelsea football tonight and I'm sitting in the bar waiting for someone to tell me when my room will be ready. Not impressed. Will be a very quick shower and change. Had upgraded to marina view - what a waste,...

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Helpful?
Thank Scubygirl
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Scubygirl, Thank you for taking the time to share your feedback during your recent stay with us this week. I would like to offer my sincere apologies for the inconvenience caused due to the unusual delay in checking you in. But I hope that you appreciated the steps that the hotel took on the day to acknowledge this delay...

Ascot, United Kingdom
Reviewed 1 week ago via mobile

We visited the Brasserie for breakfast on a Sunday. The staff were very attentive and charming. The food was well presented Having a window seat was a bonus, looking over the small marina, and the activity therein. Hope to visit again soon, on the last Sunday of the month they have a brunch organised should be good.

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Helpful?
Thank jax56100
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you very much for a lovely feedback. I am delighted that you enjoyed your breakfast on Sunday. Thank you for pointing your extreme satisfaction with the attentiveness of our staff and the beautiful view of the harbour from the restaurant. Our brunch for this month will be this coming Sunday, 19th March and we all look forward...

folkestone
Reviewed 1 week ago via mobile

This is a beautiful hotel. The suites are spacious and comfortable, we had a concrete view but we knew when we booked that it wasn't a harbour view. The staff are friendly and efficient. The spa facilities are nice and the massage was great. We didn't eat here because £23.00 for an English breakfast is extortionate and we went out...

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Helpful?
Thank anne081184
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience after your stay with us at The Chelsea Harbour Hotel I also thank you for pointing out your extreme satisfaction regarding the friendliness of staff and the facilities of the hotel. We are delighted that you had a pleasant stay with us even with the air conditioning issue...

Carterton, United Kingdom
Reviewed 1 week ago

Had a fantastic stay at the Chelsea Harbour, stayed in a Marina Suite having booked through Secret Escapes. The room was fabulous with a lovely view over the Marina. The breakfast which was included was lovely. We also ate in the Brazzerie Resturant where the food was superb,guests benefit from 20% Discount. You can park on street on a Saturday...

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Helpful?
Thank dazzywoo
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you for posting your review on this website. Your kind comments about the hotel and the staff are greatly appreciated. I will share your comments with the rest of my team. The Chelsea Harbour team looks forward to welcome you back in the near future. Kind regards, Mahesh Nair

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 

Additional Information about The Chelsea Harbour Hotel

Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Region: United Kingdom > England > London > Chelsea
Price Range: $298 - $3,409 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham
Hotel Style:
#40 Spa Hotel in London
#81 Romantic Hotel in London
#114 Business Hotel in London
#124 Family Hotel in London
#124 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Chelsea Harbour Hotel staff and other travellers.
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Questions? Get answers from The Chelsea Harbour Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just feel at home”
 of 5 bubbles , 20 Mar 2017 | Read review
“The higher the floor the better the views of London skyline”
 of 5 bubbles dazzywoo, 12 Mar 2017 | Read review
“Pay the extra for a Harbour or River view room and try and get a room at least on the 5th floor for the view”
 of 5 bubbles H6336ZXandrewm, 4 Mar 2017 | Read review
“Choose a suite if you can afford it”
 of 5 bubbles jrf00die, 27 Feb 2017 | Read review
“Order the Chelsea King Suite.”
 of 5 bubbles Paul337, 12 Feb 2017 | Read review
5 of 5