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The Chelsea Harbour Hotel

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#154 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Chelsea Harbour Hotel
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1,613 Reviews from our TripAdvisor Community

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Showing 1,541: English reviews
Suffolk, United Kingdom
Reviewed 2 days ago NEWvia mobile

We often stay here when visiting London. It's a luxury hotel with great rooms and views. The service is excellent. The new New Year's Eve parties and wonderful and we will all be returning on our next visit to london.

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Thank 123_char_456
Harlington, United Kingdom
Reviewed 2 days ago NEW

Visited on a Friday for Afternoon Tea. We were the only people in the restaurant, which was a little off-putting at first, but it was absolutely lovely. The welcome received from the staff was friendly and genuine and the service was impeccable. The tea itself consisted on 4 finger sandwiches each, 2 large scones (one with chocolate on top) with...

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Thank Jobenina
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed for one night in a marina view suite. From the front I don't think the hotel looks 5 star at all, it looks dated and a little tired, however as soon as you step inside it completely transforms into a classy and contemporary reception. Check in was smooth and quick, we even managed to check in early as...

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Thank natalie R
London, United Kingdom
Reviewed 5 days ago NEW

Spa and Massage for two was so delightful and relaxing, the spa and swimming pool is beautiful and calming with great staff (all are beautiful by the way) all well mannered and well presented. The massage rooms were also beautiful, smelt delicious and set you in the mood for deep relaxation.

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Thank toriatienza
Reviewed 6 days ago NEWvia mobile

Used to visit this hotel regularly when it was a Conrad Hotel. My last visit only served to underline the decline in standards; cold food, no in room entertainment (it was broken) and what appears to be a stretched work force.

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Thank Karl E
Reviewed 1 week ago

Our weekend was won in a charity raffle and initially it was difficult to book via email as many agents replied to emails that had not read previous emails, eventually all was confirmed. upon arrival we were greeted by consiage and escorted into the hotel whilst he parked our vehicle. (£40 per night, this was advised on asking agents) our...

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Thank Paula C
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Paula, Thank you for taking the time to share the overall enjoyable stay you have had at The Chelsea Harbour Hotel. I will share your comments with the rest of my team. I am sure that this feedback will serve as an encouragement to all of our staff, as we strive to provide a high quality of service to...

Maidstone, United Kingdom
Reviewed 1 week ago

Booked for overnight stay in London which was a very easy process. Staff were attentive and they valet parked my wife's car as she arrived before me. Room was a suite and very spacious and extremely comfortable. Ordered room service breakfast which was delivered at the time requested. Only downside was lack of water for bath / shower.

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Thank Paul337
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Paul, Thank you so much for taking the time to review the recent stay you have had at the The Chelsea Harbour Hotel. The entire team were delighted to read your high praise and we are looking forward to welcome you back in the not too distant future. Kind regards, Mahesh Nair

London, United Kingdom
Reviewed 1 week ago via mobile

The hotel itself looks great, was very impressed by the architecture and the finesse of all the hotel and surroundings. The staff on the other side, reception and concierge was polite and professional, but the f&b department was a big disappointment! Starting with the manager which was always rude to me and my family! As if he wont care about...

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Thank joaonunes20
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your experience of The Chelsea Harbour Hotel on this website. I was extremely disappointed and indeed deeply concerned to read about your experience at our hotel, and would like to start by offering my most sincere apologies for any inconvenience caused. Your comments have been shared with our team for...

London, United Kingdom
Reviewed 2 weeks ago

First impressions, to me,count for a lot. As a travel blogger, I've visited many hotels across the world, and when I booked this hotel for my Mum for a birthday treat, I went all out expecting this to be an amazing experience. The first impression of the hotel itself was impressive. The harbour really is a beautiful setting. When we...

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4Thank TheSoberEssexGirl
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear TheSoberEssexGirl, Thank you for taking the time to write a constructive feedback during your stay with us in January. I am very sorry that you don’t seem satisfied with the parking arrangements and the cost associated with this. Unfortunately, The Chelsea Harbour Hotel has no control over this, as the hotel does not own its own car park. I...

Reviewed 2 weeks ago via mobile

Hotel was booked by calling directly, I asked for a double room with Breakfast. The lady told Me that the only rooms left were Marina view rooms which was fine and she took all my details and payment. I asked once again to make sure it was a double room with breakfast. We arrived at the hotel at midday and...

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Helpful?
Thank Sy C
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Sy C, Thank you for writing a detailed review about your recent stay at The Chelsea Harbour Hotel. We highly appreciate our guests’ comments as they help us to improve our service, making sure that we deliver an experience. Please accept my sincere apologies for the shortcomings you had encountered during your stay and please rest be assured, that...

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 

Additional Information about The Chelsea Harbour Hotel

Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Region: United Kingdom > England > London > Chelsea
Price Range: $259 - $3,474 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham
Hotel Style:
#40 Spa Hotel in London
#81 Romantic Hotel in London
#114 Business Hotel in London
#123 Luxury Hotel in London
#124 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Chelsea Harbour Hotel staff and other travellers.
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Questions? Get answers from The Chelsea Harbour Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Order the Chelsea King Suite.”
 of 5 bubbles Paul337, 12 Feb 2017 | Read review
“Marina suites have the best view”
 of 5 bubbles TheSoberEssexGirl, 5 Feb 2017 | Read review
“go somewhere else”
 of 5 bubbles I2036WDjeffd, 28 Jan 2017 | Read review
“Harbour views are wonderful”
 of 5 bubbles neilmaxbartholomew, 23 Dec 2016 | Read review
“Eat out if you can!”
 of 5 bubbles monicasH2694SA, 18 Dec 2016 | Read review
5 of 5