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Comfort Inn London - Westminster

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Comfort Inn London - Westminster
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795 Reviews from our TripAdvisor Community

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Showing 568: English reviews
Miami
Reviewed 1 week ago

Shower will flood the bathroom. Beds are 50$ spring mattresses from the 1970s. Will need spinal surgery after 2 sleeps. The people who work there are helpful but not able to solve these problems which are obviously based off a greedy, non investing owner.

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Helpful?
Thank 991bradleys
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Gust, I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay. Your feedback certainly helps us to monitor and improve our customer experience. Thank you for taking the time to write to us. It is a pleasure to announce that we will be implementing many...

L'Aquila, Italy
Reviewed 1 week ago

The location is excellent, you can arrive at Victoria Station in few minutes on your feet and reach everyplace of London by tube. The price of room is really good, considering that you are in Westminster. The staff is very friendly and polite and you can have a great continental Breakfast. I absolutely reccommend it!

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Thank tonymU3894DI
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Tony, We are delighted that you enjoyed your stay, and that the team looked after you and made the experience a better one. Thank you for taking the time to write to us, we look forward to welcoming you back very soon. Warm regards, Kamila B / General Manager

Henfield
Reviewed 2 weeks ago

Lovely hotel, great location, staff very friendly, the rooms are lovely and the bed is very comfortable. This hotel is great value and the breakfast is great. I would definitely stay here again and recommend to friends and family.

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Helpful?
Thank 37annikam
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Annikam, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the team, location and comfort of our hotel made the stay a memorable. We look forward to welcoming you again in the future. Warmest regards, Kamila B / General Manager

Paris, France
Reviewed 2 weeks ago

Clean, just a bit noisy with the street but acceptable. Very small bathroom. The staff was very friendly and helpful (printing vouchers for shows, museum,..). Location is really good : 2 subway stations close and handy for connecting.

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Helpful?
Thank yannpDec2016
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback with us. I am pleased that you enjoyed the stay and that the location and hotel met your expectations. We look forward to welcoming you back very soon. Warm regards, Kamila B / General Manager

Banagher, Ireland
Reviewed 3 weeks ago via mobile

Terrible cold only a plug in oil filled rad to heat the room. Bed was disgusting couldn't be slept on. Receptionist was lovely and tried her best to sort a room for us but nothing was available. We decided to return home. Disappointing as we had planned to do more sights but with no room decided to go home. The...

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Helpful?
Thank shellross
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, I would first of all like to thank you for the feedback, after all, how can we grow without hearing about our guests’ experiences. I read with great concern that your stay with us did not meet your expectations. Your feedback certainly helps us to improve our customer experience. It is a pleasure to announce that we will...

Brighton, United Kingdom
Reviewed 3 weeks ago

Well my daughter and I have just got back from a 4 night stay at this hotel. Gotta be honest and say that our first room 104 was awful. Our beds backed on to the lift so noise all through the night, didn't sleep at all. Plus the toilet/wet room was next to my bed and there was a horrid...

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Helpful?
Thank Z3857SLtina
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the team, hotel and location made the stay a memorable. Thank you very much for sharing your beautiful pictures with us. We look forward to welcoming you again in the future. Warmest regards, Kamila...

Gloucester, United Kingdom
Reviewed 4 weeks ago via mobile

Went here from 19th - 21st December 2016. Had a lovely time here this is centre to everything a bus stop is outside. Nice restaurants within walking distance. Westminster Abby is nice to visit as well. We did the London Eye and a boat cruise up the river themes.

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Helpful?
Thank eng71
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the team, hotel and location made the stay a memorable. We look forward to welcoming you again in the future. Warmest regards, Kamila B/General Manager

Liverpool, United Kingdom
Reviewed 4 weeks ago

Booked hotel as a treat for my partner few months ago, had said was a special offer and room should have been £188, this was a total lie. I can't imagine they have rooms worthy of that cost. We arrived and told we had room 52, which was down in the basement, the room was riddled with damp and the...

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Helpful?
Thank chelletimson
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, I would first of all like to thank you for the feedback, after all, how can we grow without hearing about our guests’ experiences. I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay. Your feedback certainly helps us to improve our customer experience....

Egham, United Kingdom
Reviewed 4 weeks ago

Disgusting and dirty. Says it's closer to the westend than it is. Xmas decoration smade of plastic cups. Over priced for somewhere so old fashioned and dirty. Bathroom falling apart and carpets dirty.

Review collected in partnership with this hotel
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Helpful?
Thank Y1973YAsarahm
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, I would first of all like to thank you for the feedback, after all, how can we grow without hearing about our guests’ experiences. It is a pleasure to announce that we will be implementing many upgrades to the property within the next couple of months. We hope to serving you again in the future. Warm regards, Kamila...

Merseyside
Reviewed 5 weeks ago

Short walk from the tube station. Very small but comfortable rooms. Fair bit of noise from the main road at night. Cozy character overall. Nice but basic continental breakfast. Suited our purpose as we were only there to sleep, out seeing the sights!

Review collected in partnership with this hotel
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Helpful?
Thank 891carolem
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback with us. I am pleased that you enjoyed your stay and that the location and hotel met your expectations. We look forward to welcoming you back very soon. Warmest regards, Kamila B/General Manager

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Staying in Pimlico

Neighbourhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighbourhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Services
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Make the most your stay at Comfort Inn London - Westminster by exploring the luxurious Pimlico and Belgravia area with their abundant choice of unique boutiques and antique shops with quality cafes and restaurants, lush gardens and character streets. The hotel is within walking distance from Victoria and Pimlico Underground Stations. The Comfort Inn London - Westminster offers a range of warm, comfortable and extremely clean accommodation. All our rooms are well furnished and equipped, and decorated in keeping with the tradition of the building, which is full of interest and character. ... more   less 

Additional Information about Comfort Inn London - Westminster

Address: 39 Belgrave Road | Victoria, London SW1 V2BB, England (Formerly Central House Hotel - Victoria)
Region: United Kingdom > England > London > Pimlico
Price Range: $125 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn London - Westminster 3*
Number of rooms: 54
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Also Known As:
Central Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn London - Westminster staff and other travellers.
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Questions? Get answers from Comfort Inn London - Westminster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't have room104..... 105 is one of the better ones.”
 of 5 bubbles Z3857SLtina, 26 Dec 2016 | Read review
“Ask for room on the third floor.”
 of 5 bubbles Morningsideralph1, 8 Dec 2016 | Read review
“Avoid the basement at all cost. In fact, I would avoid this hotel altogether.”
  • Rotting door leading to the shower room
  • Is this perhaps where the stench of dampness is coming from?
  • Is this perhaps where the stench of dampness is coming from?
 of 5 bubbles ClosedCircuit, 29 Sep 2016 | Read review
“Ask for rooms at the back and ask for the size of the room.”
 of 5 bubbles trisha931, 3 Sep 2016 | Read review
“Inquire about room available so you won't end up in one too small for your needs.”
  • Despite the location the street and hotel were quite quiet at night
  • A beautiful view to see first thing in AM
 of 5 bubbles sarren126, 30 Aug 2016 | Read review
5 of 5
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