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The Pelham Hotel

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#167 of 1,078 Hotels in London
Certificate of Excellence
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769 Reviews from our TripAdvisor Community

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Showing 706: English reviews
Stockholm, Sweden
1 review
Reviewed 3 days ago NEW

Nice atmosphere and decoration. Large beds, modern bathroom, cozy rooms with warm decoration. Went for business but would definitely come back with my girlfriend. Next to all necessary transports and very nice staff. The lounge is very personal and you feel at home sitter there with your colleagues discussing the day. Feels like a living room.

Review collected in partnership with this hotel

Helpful?
Thank Harald M
Staffordshire, United Kingdom
Level Contributor
226 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 3 days ago NEW via mobile

Stayed for 1 night while at a charity event at the natural history museum for EACH. The hotel is now very nice comfy bed pillow menu, robes, good bathroom amenities, mini bar and aircon. Room service available if required. Service very good and very polite staff. We didn't eat here but the food looked good.

Helpful?
Thank Darren L
Madrid
1 review
Reviewed 5 days ago NEW

After 25 years going to the Pelham this was the first time that we were not pleased. Good location, some nice rooms but others so small and bad room service and maintenance. We hope it changes to be an excellent hotel again

Review collected in partnership with this hotel

Helpful?
Thank N4312LMjuanl
Luca P, Manager at The Pelham Hotel, responded to this review

Dear N4312LMjuanl, Thank you for taking the time to review your recent stay with us. I appreciate your comments and feedback as they allow us to improve the service we provide. I am sorry your most recent stay with us was not as enjoyable as previous stays and I have shared all of the details with the team to make... More 

Lake Oswego, Oregon
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

We stayed at the Pelham Hotel during the Thanksgiving holiday with my wife and three teenage boys. It was a wonderful place to stay. We had three rooms that ranged from a deluxe, executive and a junior suite. They were all very comfortable, quite and nicely appointed. The entire staff was friendly and accommodating throughout our week. Being so close... More 

Review collected in partnership with this hotel

Helpful?
Thank bart_hart67
Luca P, Manager at The Pelham Hotel, responded to this review

Dear bart_hart67, thank you for your lovely review, I am delighted to hear you enjoy the Thanksgiving break with us at The Pelham. We look forward to welcome you back in the near future. All the best, Luca Perletti Hotel Manager More 

Hood River, Oregon
Level Contributor
4 reviews
3 hotel reviews
Reviewed 5 days ago NEW

The Pelham was a surprisingly quiet, chill hotel located in the heart of the lovely chaos that is South Kensington. Two very nice public sitting areas complete with fireplaces and honor bars made for comfortable spots to stop at the beginning or end of the day. The rooms are small, but well-outfitted with great linens, beds and pillows. Location means... More 

Helpful?
Thank Jeffrey N
Luca P, Manager at The Pelham Hotel, responded to this review

Dear Jeffrey N, thank you for your lovely comments. I am pleased to hear your felt like at home during your stay at The Pelham. We look forward to welcome you back in the near future, All the best, Luca Perletti Hotel Manager More 

Newtown Square
1 review
Reviewed 6 days ago NEW

The Pelham has an outstanding location. The V&A and the Natural History Museum are right around the corner. The staff is so helpful and accomadating. We had a wonderful time in London staying at the Pelham.

Review collected in partnership with this hotel

Helpful?
Thank 433dennisjd
Luca P, Manager at The Pelham Hotel, responded to this review

Dear 433dennisjd thank you for your lovely comments, I am delighted to hear you enjoyed your stay with us. we look forward to welcome you back in the near future, Thank you Luca Perletti Hotel Manager More 

Geneva, Switzerland
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago NEW via mobile

Very discreet, quiet and boutique hotel. Never had such great space and comfort for the price. Warmly recommended ! And of course clean and well furnished. Staff could be just a little more personnal, but nothing to really bother.

Helpful?
Thank Pinfico
Luca P, Manager at The Pelham Hotel, responded to this review

Dear Pinfico, Thank you for your lovely comments. I am delighted to hear you enjoyed your stay at The Pelham. We look forward to welcome you back in the near future, All the best, Luca Perletti Hotel Manager More 

Perth, Australia
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Almost everything is close by and easy to access via bus train or walking. It is actually walking distance to Kensington gardens, History and Science museums, Royal Albert Hall and Harrods. South Kensington train station is very close, also a lot of cafes and restaurants to choose from. This made getting arround London very easy and we had a very... More 

Review collected in partnership with this hotel

Helpful?
Thank Jan D
Luca P, Manager at The Pelham Hotel, responded to this review

Dear Jan D, thank you for you lovely review, I am delighted to hear you enjoyed the prime location of the Pelham so much. We look forward to welcome you back in the near future, All the best, Luca Perletti Hotel Manager More 

Sweden
1 review
Reviewed 1 week ago

The location of the hotel is very good, It's a nice area with different kind of shops and a lot of places to get a cup of coffee etc etc. Easy access to underground, busses and taxi. A very nice hotel with very helpful and friendly staff. Nice room with a street view, no sounds from the street. Good cleaning... More 

Review collected in partnership with this hotel

Helpful?
Thank mimmi1172
Luca P, Manager at The Pelham Hotel, responded to this review

DEar mimmi1172, thank you very much for your lovely review. I am delighted to hear you enjoyed your stay with us, All the best, Luca Perletti Hotel Manager More 

A TripAdvisor Member
Reviewed 1 week ago via mobile

This cozy hotel was a great find for my friend and I. It offered great selection of restaurants nearby and the staff are super friendly! The South Kensington St is a stone-throw away and gives access to so many places in central London. The rooms are a good size and the decor is ecclectic of victorian times. The little lounge... More 

Helpful?
Thank A TripAdvisor Member
Luca P, Manager at The Pelham Hotel, responded to this review

Dear guest, I wanted to thank you for your lovely comments, I am delighted to hear you enjoyed your stay at The Pelham Hotel, We look forward to welcome you back in the near future. Best wishes, Luca Perletti Hotel Manager More 

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
The Pelham is a unique, stylish boutique hotel in the very heart of South Kensington. Each and every room has been individually designed by Kit Kemp, blending the enchantment of English style with modern colours and flair, The Pelham has been described as one of London's finest townhouse hotels. Our guests have the privilege of exclusive use of the wood paneled drawing room and library both with open fireplaces, business centre as well as our 24-hour fitness room. Kensington is awash with boutiques, bars and bistros not to mention our own Bistro Fifteen with our mouth-watering and sumptuous menu, inspired by fresh quality ingredients and flavours of the Mediterranean Cuisine. In our BAR 15 discover our selection of organic wines together with our home made terrines. Our stylish Event Suites can be transformed from a corporate meeting area into a glamorous space for private dining, drinks receptions, baby showers and afternoon teas. Minutes from the Victoria & Albert and Natural History Museums, Harrods, Hyde Park and The Royal Albert Hall, The Pelham really is the perfect foundation for your sophisticated stay in London. ... more   less 

Additional Information about The Pelham Hotel

Address: 15 Cromwell Place, London SW7 2LA, England
Region: United Kingdom > England > London > South Kensington
Price Range: $284 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Pelham Hotel 5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Pelham Hotel London
Hotel Style:
#96 Business Hotel in London
#130 Luxury Hotel in London
#171 Family Hotel in London
#200 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Pelham Hotel staff and other travellers.
7 questions
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Questions? Get answers from The Pelham Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non-street facing rooms are very quiet”
 of 5 bubbles 657jeffreyn, 29 Nov 2016 | Read review
“Try to upgrade if you can. The standard rooms are a bit small.”
 of 5 bubbles lucy88losangeles, 18 Nov 2016 | Read review
“Do not stay in rooms 206 or 306 due to the noise and check the room allocated for tube noise.”
 of 5 bubbles AlanM603, 7 Oct 2016 | Read review
“Ask for a higher floor or towards the north end to avoid subway noise.”
 of 5 bubbles ACKTraveler52, 2 Oct 2016 | Read review
“If you are a light sleeper, you might want to ask the staff about quieter rooms off street side.”
 of 5 bubbles OliveDish, 7 Sep 2016 | Read review
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