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Sydney House

Booking.comUSD 232*
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#228 of 1,090 Hotels in London
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sydney House
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431 Reviews from our TripAdvisor Community

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Showing 394: English reviews
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Scarborough
Reviewed 2 days ago NEW

I chose this location due to its proximity to the Royal Marsden Hospital and South Kensington station. It was an excellent hotel with welcoming and friendly staff. I was surprised that there were no tea and coffee making facilities in the room, however refreshments were always available in the guest lounge.

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Helpful?
Thank lesley y
Ehrenhausen
Reviewed 6 days ago NEW

very nice and helpful staff, superb breakfast, nice and small hotel in a very good and quiet area. Just 400 meters to Underground und busstation. You can find easy good restaurants around the hotel. Very motivated and lovely staff.

Review collected in partnership with this hotel
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Helpful?
Thank 316irmgardw
SydneyHouseChelsea, Front Desk at Sydney House, responded to this review

Dear 316irmgardw, Thank you for taking time to share your feedback on Tripadvisor. We are absolutely delighted to hear that the staff was lovely and provided an excellent customer service to make sure your stay was a great one. Likewise, it's really important that you consider our breakfast to be of a superb quality. We hope to welcome you again...

London
Reviewed 3 weeks ago

All staff were very helpful and friendly. The room had all facilities in it and was very clean, bright and welcoming. I felt at home. For a small hotel the room size was good. I would stay in this hotel again, and can therefore recommend it.

Review collected in partnership with this hotel
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Thank Chrystalla K
SydneyHouseChelsea, Front Desk at Sydney House, responded to this review

Dear Chrystalla K, Thank you for posting such a lovely feedback about our hotel and staff. We are delighted to know that you felt like at home, as one of our aims is to offer our guests the "home away from home" feeling. We are also very pleased to hear that the facilities, cleanliness and room met your expectations. We...

Reviewed 4 weeks ago via mobile

Excellent service, rooms in top condition, excellent food and room service, very accommodating at reception, pleasant staff, great location, would definitely make this hotel a favourite if staying in Chelsea / South Kensington / Fulham Broadway area!

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Helpful?
Thank Shona B
SydneyHouseChelsea, Front Desk at Sydney House, responded to this review

Dear Shona B, Thank you for taking time to post such a great review about our hotel and staff. We are delighted that you found our hotel an excellent place to stay and that you enjoyed our food. We are also very proud of your lovely feedback about the service you received by all the staff, as we always give...

Rockville, Maryland
Reviewed 4 weeks ago

Great location, great price, great rooms. I tried the breakfast one morning and it was really good - poached egg, avocado, arugula on toast. Slightly expensive compared to the room rate but the food was good. I would highly recommend this hotel to travelers in London.

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Helpful?
Thank 658darae
SydneyHouseChelsea, Front Desk at Sydney House, responded to this review

Dear Dara E, Thank you for taking time to share you lovely review about our hotel. We are delighted to hear that you found our rooms and breakfast to be of great quality. And we are very pleased that you liked the location too. Our hotel, while being in the heart of London, is, at the same time, in a...

Norwich, United Kingdom
Reviewed 20 March 2017

This charming old house makes a very comfortable base in an area excellent for shopping and places to visit. The ambiance is that of a welcoming, clean and well run home, with very polite and helpful staff. The decor is pleasingly fresh, simple and sympathetically modern. The only 2 points which stop us giving the hotel an overall `excellent' rating...

Review collected in partnership with this hotel
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Helpful?
Thank 454gabby
SydneyHouseChelsea, Front Desk at Sydney House, responded to this review

Dear 454gabby, Thank you for sharing your lovely feedback about our hotel. We are delighted to know that you found the hotel a charming place with a welcoming and pleasant atmosphere and with polite and helpful staff. We are really sorry that the size of your room did not meet your expectations. As regards tea/coffee facilities, we do provide them...

Aberystwyth, United Kingdom
Reviewed 20 March 2017

Other than the low toilet bowls which created a difficult and embarrassing problem, we enjoyed our return stay very much. The hotel was clean, the staff smart and friendly . The rooms very clean and well-presented, with comfortable beds. The full breakfast was well-prepared, presented and hot.

Review collected in partnership with this hotel
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Thank 516hr
SydneyHouseChelsea, Front Desk at Sydney House, responded to this review

Dear 516hr, Thank you for taking time to share your lovely feedback. We are delighted to hear that you found our hotel to be a haven of peace and that you enjoyed the cleanliness and comfort of your room, in spite of the inconvenience you experienced with the low toilet bowls which we would like to apologise for. We are...

Piraeus
Reviewed 19 March 2017

Nice Hotel, Nice stuff, perfect location.The best breakfast and really polite and happy staff! I would go back for sure. The location also is amazing and really convenient. The metro is just 2' away...

Review collected in partnership with this hotel
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Helpful?
Thank mmourtzis
SydneyHouseChelsea, Front Desk at Sydney House, responded to this review

Dear mmourtzis, Thank you for posting such a kind review about our hotel. We are delighted to hear that everything was just perfect during your stay, including the location. It is really rewarding for us to know that you enjoyed the best breakfast and have been attended by a very polite and professional staff throughout your stay. We hope to...

Sydney, Australia
Reviewed 12 March 2017

Stayed at the Sydney House Chelsea for 6 nights. The room was tiny but very comfortable. The staff were charming and helpful. Breakfast isn't included. Great location close to South Kensington tube and easy walking also to the Museums.

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Helpful?
Thank auewitt
SydneyHouseChelsea, Front Desk at Sydney House, responded to this review

Dear auewitt, Thank you for taking time to share your kind review about our hotel. We are delighted to hear that you liked a lot the location. Our hotel is situated in situated in the heart of London, close to many attractions, but, at the same time, in a quiet and residential area. We are very proud of your opinion...

West Sussex
Reviewed 7 March 2017

We needed to be at The Royal Marsden early the next day so Sydney House Hotel proved to be an ideal location - though not just for the hospital but for museums and shopping. Our room was a decent size and had a lovely view over rooftops to the Natural History Museum but we were concerned that it may be...

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Helpful?
Thank Skippy50
SydneyHouseChelsea, Manager at Sydney House, responded to this review

Hi Skippy50, Thanks for posting such a complimentary and detailed review of Sydney House. We are always delighted to hear that guests of ours have had such a good experience. We are looking at different ways of providing tea and coffee making facilities in the rooms - in the meantime we will always be happy to help you get it...

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07/05/2017 08/05/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Sydney House is a contemporary townhouse hotel, only a few minutes walk from King‘s road and Knightsbridge.Sitting in a quiet Chelsea street, the capital’s most fashionable shops and restaurants are on its doorstep.Sydney House is conveniently located for Westminster and the City of London. It has direct road and rail links for London’s’ airport and Eurostar terminals.Behind the exterior of a listed Georgian building, lies a 21st Century hotel. Each of the 21 bedrooms is dedicated to comfort, air conditioned throughout, goose down quilts and sleek, glass bathrooms. Individually designed, all rooms have discreet technology. DVDs, flat screen TVs, and WIFI are provided. Sydney house has a fully equipped boardroom, available for smaller meetings/receptions. 24-hour room service and “a la carte” breakfast make Sydney House Chelsea, a “Private home in the City”. ... more   less 

Additional Information about Sydney House

Address: 9-11 Sydney Street | Chelsea, London SW3 6PU, England
Region: United Kingdom > England > London > Chelsea
Price Range: $281 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sydney House 5*
Number of rooms: 21
Reservation Options:
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Also Known As:
Sydney House Hotel London
Sydney Hotel London
Hotel Style:
#131 Romantic Hotel in London
#168 Business Hotel in London
#173 Luxury Hotel in London
#298 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sydney House staff and other travellers.
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Whitchurch, United Kingdom

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Questions? Get answers from Sydney House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We was on the 1st floor and was fine”
cranberry062, 1 Feb 2017 | Read review
“We were worried that our rooms were roadside but the double glazing and air conditioning removed our worries”
AAWD67, 26 Oct 2016 | Read review
“Some of the rooms have a small balcony to sit on.”
billyca67, 13 Aug 2016 | Read review
“The top room with its roof terrace”
301mh, 15 Jun 2016 | Read review
“Our room was on the street side and still quiet so presumable the rooms at the back would be more so.”
AmandaOZ09, 30 Apr 2016 | Read review
5 of 5
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USD 232* /night
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HotelQuicklyUSD 273
Hotels.comUSD 232
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Prices are for 1 room, 2 adults
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