We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Park Grand London Kensington

Show Prices
#186 of 1,078 Hotels in London
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Park Grand London Kensington
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,722 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Park Grand London Kensington
See the most recent reviews
Showing 1,465: English reviews
Birmingham
1 review
Reviewed 1 week ago

Overall stay very good, excellent location, clean room, comfy bed and good service. Have a smart phone prepared in the room in case anyone have not got any U.K. mobile network. Very thoughtful idea. The breakfast is good.

Review collected in partnership with this hotel

Helpful?
Thank YeeHuan L
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear YeeHuan L, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience. It is a pleasure to read your kind words on our welcoming and attentive team and that you were impressed by our in room smart phones . We hope to have the pleasure of welcoming you back again on your... More 

Brentwood, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

we have stayed with my husband in your hotel during the weekend as we were attending a friend's wedding in London. We both found the receptionist Valeria very bubbly and helpful, she was very happy to answer all our questions. She's a great asset for the hotel, great customer skills.

Helpful?
Thank KarolaFontaine
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear KarolaFontaine, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. I am delighted that you highlight the amazing service of one of our many super stars, Valeria! We hope to see you again very soon. Kind regards, Arpan Ghosh Front Office Manager More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Stayed in park grand Kensington for the anniversary with my girlfriend. We were checked by supervisor Valerie who gave us a lovely room on the fifth floor and was very friendly. The breakfast was very nice and porters were also very helpful. Overall I would recommend this hotel.

Helpful?
Thank Farirai C
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Wow!! Thank you Farirai C for sharing such a wonderful review of your Park grand Kensington experience! We feel privileged that you chose to spend such a special occasion with us and you also found the time to write all these nice things. I am very pleased that Valeria made your stay with us even more special for you and... More 

1 review
Reviewed 2 weeks ago

We stayed at Park Grand Hotel with my partner for the weekend, and we were both very impressed with the quality of the accommodation. At the beginning, we didn't like the room we were given on arrival, so my partner contacted reception and spoke to Miss Valeria who immediately offered us to change our room and upgraded us to a... More 

Helpful?
Thank Adriana R
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Adriana R, Thank you for sharing such a wonderful review of your Park Grand Kensington experience! I am absolutely thrilled that you mention Valeria! She really do try to create a 'home away from home' for all of our guests, and I am delighted that it was delivered! I do hope to welcome you back to Park grand kensington... More 

1 review
Reviewed 2 weeks ago via mobile

After the hotel we had booked had let us down the park grand hotel saved the day by providing us with a lovely comfortable room! The staff were very welcoming, particularly Dave, who was very helpful.

Helpful?
Thank Maeve G
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Maeve G, Thank you for sharing your feedback of your experience with us at Park Grand Kensington. I am thrilled that you found Dave to be friendly and welcoming and that you enjoyed your stay in our well appointed rooms. We hope to see you again very soon. Best regards, Arpan Ghosh Front Office Manager More 

Chesterfield, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

Staff generally helpful and printed details for alternative car parking when we had difficulty finding one nearby. Cosy, relaxing reception area with complimentary chilled fruit- infused water. Small bedroom though the most comfortable bed ever and generally good facilities of fridge, microwave, complimentary bottled water, fruit, tea, coffee and biscuits. Room very clean though corridor areas would have benefited from... More 

Helpful?
Thank WelshTravellersF62
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear WelshTravellersF62, Thank you for sharing your wonderful review of your recent stay with us at Park Grand Kensington. I am thrilled to see that you have enjoyed all aspects of your stay and were touched with the service of our much anticipated staffs . We look forward to your return to London. Best Regards Arpan Ghosh Front Office Manager More 

Helston, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Visited the hotel with my partner and when we arrived it was a very beautiful hotel. The reception was lovely but when we got shown to our room it was a little disappointing. We booked a superior room and it was very different to the pictures on the website. We had no window and were situated in the basement, unlike... More 

Helpful?
2 Thank April C
Oslo, Norway
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

We had booket a Club room, which was spacious (for a London hotel). The breakfast was ok, the rooms were clean and the beds comfortable. The location was good, close to Earl's Court. Some fruit and half a bottle of wine the day we came was complimentary, but everything else in the minibar etc. we got charged for. The "lounge"... More 

Helpful?
1 Thank GunnHAn
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Stayed here for 2 days on a business trip. As soon as you walk through the door you are greeted by polite and helpful staff. The rooms are modern and clean and stocked with refreshments. Patricia on reception was particularly helpful. Highly recommended!

Helpful?
1 Thank Oliver B
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Oliver B, Thank you for sharing such a wonderful review of your Park Grand Kensington experience! I am absolutely thrilled that you mention the service received from Patricia . She really do try and create a 'home away from home' for all of our guests, and I am delighted that it was delivered! I do hope to welcome you... More 

Hamburg, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We appreciate the good and friendly Reception people, when we arrived. This morning we had to leave before the Breakfast room was openend at 7:00. The service Team including the General Manger offered us a nice bag including warm Croissants for our way to the airport. Thanks a lot. We will come back and look forward to our next trip.

Helpful?
1 Thank hermannbrunsrv
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear hermannbrunsrv, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience. It is a pleasure to read your kind words on our welcoming and attentive reception team and that you found the departure goodbye to be memorable. We hope to see you again very soon. Best regards, Arpan Ghosh Front Office Manager More 

393 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (260)
Viewed
Room/Suite (69)
Viewed
View from Room (15)
Viewed
Hotel & Grounds (18)
Viewed
Dining (10)
Viewed
Bathroom (27)
Viewed
Other (121)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (124)
Viewed
Amenities (16)
Viewed
Club Double Room (28)
Viewed
Dining (15)
Viewed
Standard Double Twin Room (25)
Viewed
Superior Double Room (21)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Dining (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
The Nadler Kensington
The Nadler Kensington
#63 of 1,078 in London
3,411 reviews
South Kensington
The Park City Grand Plaza Kensington Hotel
Show Prices
Show Prices
Show Prices
Bloomsbury
DoubleTree by Hilton Hotel London - West End
South Kensington
Crowne Plaza London Kensington
Show Prices
Show Prices
Show Prices

Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $156 - $888 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Agoda, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Priceline, Travelocity, HotelTravel.com and Jetsetter so you can book your Park Grand London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Hotel Style:
#110 Business Hotel in London
#144 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Kensington staff and other travellers.
50 questions
Ask a question
Manchester, United Kingdom
3 months ago
Hong Kong, China
4 months ago

See all questions (50)

Questions? Get answers from Park Grand London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were 509 & room was good size & being on top floor nice & quiet”
 of 5 bubbles alang_12, 2 Dec 2016 | Read review
“Insist on having a room incorporating that modern invention – the window!”
 of 5 bubbles ClimbingOut, 26 Nov 2016 | Read review
“Good size. Coffee & tea facilities. ”
 of 5 bubbles kitleel, 22 Nov 2016 | Read review
“Request a club room as quieter as on the top floor. You get Elemis products, slippers and robes.”
 of 5 bubbles charlton246, 22 Nov 2016 | Read review
“Upgrade to a suite....this is London...home of the tiny room”
 of 5 bubbles lurch1, 22 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay