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Park Grand London Kensington

parkgrandlondonUSD 118*
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#167 of 1,089 Hotels in London
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 124*
USD 118*
USD 124*
USD 124*
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Park Grand London Kensington
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2,060 Reviews from our TripAdvisor Community

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Showing 1,768: English reviews
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Birmingham, United Kingdom
Reviewed yesterday NEW

Lovely hotel with friendly staff! The food was amazing and my small issue of air conditioning not staying at a low temperature was quickly dealt with. To get to the room was a little different (had to go to floor 1 then down some stairs to the ground floor) but you can overlook that when the rooms are so clean...

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Helpful?
Thank lisa_jenkins2014
Reviewed yesterday NEWvia mobile

I stayed at the Park Grand for a single night on 28th April and was pleasantly surprised by the level of customer service and hospitality. In this regard I would like to make a special mention of Kanisha at the front desk who went out of her way to ensure the stay was a truly memorable one. Everyone including the...

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Helpful?
Thank Rahul R
Liverpool, United Kingdom
Reviewed 2 days ago NEWvia mobile

We booked our stay at the last minute and were very happy with the deal we got. It was our last trip away as a twosome before our baby arrives in June. It was also my girlfriend's birthday (her idea for the title). The hotel could not have been nicer. They welcomed us to the hotel by upgrading us to...

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Helpful?
Thank David D
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear David D, Thank you for sharing your kind words and wonderful review following your stay with us at Park Grand Kensington. I am delighted to hear that the team especially Inga went the extra mile to make sure that your girlfriend's birthday was one to remember and that you enjoyed the little surprises. It is also a pleasure to...

Reviewed 3 days ago NEW

I've stayed at this hotel frequently over the last couple of months for business, and highly recommend it. Whilst the bedrooms are quite small in size, they are very comfortable and quiet. The location is excellent, and there are plenty of places to eat within a few minutes walk. The staff here are excellent: they are always friendly and could...

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Helpful?
Thank Anya G
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Anya G, Thank you for sharing your detailed review of the Park Grand Kensington. I am delighted that you highlight our wonderful location & that you appreciated the service from our warm and accommodating staff especially Kanisha. We look forward to your return in our hotel. Kind Regards Arpan Ghosh

Droitwich, United Kingdom
Reviewed 3 days ago NEW

Polite helpful reception staff , great location ...manage to get a room with a bath ..wonderful. the room is well appointed and spotless .. near pubs and restaurants and underground station ...just delightful ,,I stay here regularly and rarely dissapoints

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Thank Peter D
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Peter D, Thank you for taking the time to share a review following your stay with us at Park Grand Kensington. It is wonderful to hear about the attentive service delivered by the reception staff and I am delighted that you found your room well appointed and our well connected location was convenient to you. Look forward to welcome...

Reviewed 3 days ago NEWvia mobile

My wife and I spent a week and thoroughly enjoyed our stay. Special mention to Kanesha at the front desk, Ion, Nick,Diana and Narcisa for going out of their way to make our stay memorable. We'll be back.

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Helpful?
Thank Akpanke U
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Akpanke U, Thank you for sharing your 5 star review of your Park Grand Kensington experience. I am absolutely thrilled and super proud that you mention so many of our super stars. They really do try and create a 'home away from home' for all of our guests, and I am delighted that they were once again very helpful!...

Reviewed 4 days ago NEW

Hotel is in a quiet location, close to Earls Court Tube station. Good access to central London from there. Rooms are quite small but well equipped and furnished to a high standard. Fine for a short trip but cramped if you have a long stay. Only one lift and very slow. Systems seemed very bureaucratic. Staff efficient but not many...

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Helpful?
Thank Tony K
Manchester, United Kingdom
Reviewed 4 days ago NEW

Recently spent 2 days here for London trip for family birthday. The hotel provided us with best rooms and without being asked had put balloons and chocs in room. Nothing was any trouble to the friendliest and most courteous staff. They even remembered the next morning at breakfast to present a slice of cake with lighted candle. All these extra...

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Helpful?
Thank ROSEMARY M
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear ROSEMARY M, Thank you for such a fantastic review of your stay with us at Park Grand Kensington. I am delighted that you chose to spend such a special occasion with us and that the restaurant staff made it even more memorable with their attention to detail in presenting the cake with candle on your breakfast! We hope to...

Reviewed 4 days ago NEWvia mobile

I had visited the hotel and I must say that I was more impressed by the service of the staff than the stay. Ranata in the bar was very nice. Kim the chef made sure that he gives a good vegetarian burger considering that I am a vegetarian. Aijaz the night manager made sure that I had an excellent time...

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Helpful?
Thank Raakesh11
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Raakesh11, It is a pleasure to read your wonderful review following your stay with us at Park Grand Kensington. Thank you for your kind comments highlighting the superb service delivered by the team and I am thrilled to hear that Renata, Kim and Aijaz went the extra mile to look after your requests and ensure you had a excellent...

Reviewed 4 days ago NEW

After running the London marathon it was the perfect place to stop. Only 3 minutes from the tube, straight across the road, to the hotel door. Big roomy beds and well maintained rooms. Staff pleasant, helpful and polite and breakfast was good and plentiful. We even got upgraded to their club room as I had mentioned in the booking about...

Review collected in partnership with this hotel
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Helpful?
Thank HMax1
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear HMax1, Thank you for sharing your amazing review of your experience with us at Park Grand Kensington and congratulations for completing the London Marathon!. I am delighted that you enjoyed all aspects of your stay with us and that the team were able to provide that extra mile upon arrival by upgrading your room. We hope to welcome you...

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14/05/2017 15/05/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 0QQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $197 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Travelocity, Agoda, TripOnline SA, Priceline, getaroom.com, Evoline ltd and HotelQuickly so you can book your Park Grand London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Hotel Style:
#110 Business Hotel in London
#131 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Kensington staff and other travellers.
61 questions
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Questions? Get answers from Park Grand London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“comfortable bed ...well appointed bathroom ..mico wave and tea making facilities.... ”
, 27 Apr 2017 | Read review
“the free phones in room were a bonus”
rosemarym585, 26 Apr 2017 | Read review
“So near Earl's court tube”
248anniec, 25 Apr 2017 | Read review
“We stayed on the fifth floor and it was very quiet.”
justasktheleylands, 24 Apr 2017 | Read review
“High floor with better view”
funkimunkiCardiff, 22 Apr 2017 | Read review
5 of 5
parkgrandlondon
USD 118* /night
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Booking.comUSD 124
Expedia.comUSD 124
TripAdvisorUSD 124
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Prices are for 1 room, 2 adults
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