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Best Western The Cromwell

Orbitz.comUSD 114*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western The Cromwell
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1,256 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Oxford, United Kingdom
Reviewed 3 weeks ago

We booked to stay on a Saturday night as we liked the area but could not book the jptel we would have used due to no availability. We got there before check in and was ablevtoleave our bag whilst we went for coffee. We had paid more than our budget if truth be told but upon check in was offered...

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Helpful?
Thank djshep63
Hotel-Manager-BW110, Manager at Best Western The Cromwell, responded to this review

Dear djshep63, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and taken advantage of our central location. Once again I would like to thank you for...

Nice
Reviewed 3 weeks ago

We stayed at this hotel in late April, 2017. This hotel was booked for us through a travel agency. We expected a normal USA sized room. What a shock. The room was approximately 8 x 10 feet. Had a standard size double bed, which was comfortable, but about 16 inches from the wall on one side and 2 feet from...

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Helpful?
Thank James B
Hotel-Manager-BW110, Manager at Best Western The Cromwell, responded to this review

Dear James B, Thank you for your feedback which certainly helps us to monitor and improve our services. I apologise for the shortfall in service issues you encountered during your visit. I have today shared your feedback with the team and they also join me in apologising for the service issues you experienced. Thank you once again for bringing this...

Boston, MA
Reviewed 3 weeks ago

We stayed here for 5 days last September. Very convenient location near Tube stop. The room was small but any room I have stayed in in London is smallish, it suited our needs. It was clean, nicely furnished,, comfy bed, very nice bathroom/shower. We splurged for garden room with a balcony/deck that was awesome. Nice and quiet to have an...

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Helpful?
Thank leenabeana
Hotel-Manager-BW110, Manager at Best Western The Cromwell, responded to this review

Dear leenabeana, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and taken advantage of our central location. Once again I would like to thank you for...

Caldwell, Idaho
Reviewed 3 weeks ago

We stayed four nights in a garden room. Room was somewhat but not freakishly small and was very clean with a comfortable bed. The staff was helpful. We did not eat breakfast since there were many other choices nearby. As other reviewers have said it is a basic room in a great location. Many restaurants and bars nearby ranging from...

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Helpful?
Thank John H
Hotel-Manager-BW110, Manager at Best Western The Cromwell, responded to this review

Dear John H, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and taken advantage of our central location. Once again I would like to thank you...

Somerset, UK
Reviewed 4 weeks ago

I stayed for one night in April. I had a large room on the ground floor. On the good side, the bathroom was very nice with a great shower and the bed was comfortable. The wifi was free and worked well. Less good was the road noise which was somewhat intrusive, and the noise from the air conditioning. The hotel...

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Helpful?
Thank M130454
Hotel-Manager-BW110, Manager at Best Western The Cromwell, responded to this review

Dear M130454, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and taken advantage of our central location. Once again I would like to thank you for...

Budapest, Hungary
Reviewed 4 weeks ago

The room was in the attic (no lift to the floor but only to the one below), rather small with a tiny window and small bathroom, but having all the basics. Based on the pictures of the hotel (including the ones here), I expected at least normal window size and somewhat bigger room. Location is great, a lot of things...

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Helpful?
Thank Ana M
Hotel-Manager-BW110, Manager at Best Western The Cromwell, responded to this review

Dear Ana M, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and taken advantage of our central location. Once again I would like to thank you...

Reviewed 17 April 2017 via mobile

I visited this hotel over Easter weekend for one night, I arrived at the hotel expecting a standard room with a double bed and to my appreciation find out that they have upgraded us to a garden view room which has a king size bed. After reading the reviews on TripAdvisor before I booked the hotel I fully expected the...

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Helpful?
Thank Beth C
Hotel-Manager-BW110, General Manager at Best Western The Cromwell, responded to this review

Dear Beth C, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and taken advantage of our central location. Once again I would like to thank you...

Llantwit Major, United Kingdom
Reviewed 15 April 2017

Our daughter recommended this hotel for its convenient location, and we found it ideally situated. Gloucester Rd tube station is a five minute walk, and buses leave for Baker Street and Clapham from nearby. This enables the museums, shopping areas and the river to be reached speedily. We spent four nights here, and slept well. Our room was at the...

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Helpful?
Thank Millie024
Hotel-Manager-BW110, General Manager at Best Western The Cromwell, responded to this review

Dear Millie024, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and taken advantage of our central location. Once again I would like to thank you for...

Aberdeen, United Kingdom
Reviewed 11 April 2017

We had a nice large superior room at the front of the hotel, but found it too noisy with the traffic on Cromwell Road. The staff were very helpful and gave us a quieter room at the back of the hotel, looking down into a garden. It was smaller, but offered a much better night's sleep. The hotel is really...

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Helpful?
Thank Leslie H
Hotel-Manager-BW110, General Manager at Best Western The Cromwell, responded to this review

Dear Leslie H, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and taken advantage of our central location. Once again I would like to thank you...

Norfolk
Reviewed 7 April 2017

After reading other reviews and having paid for the bulk of my two night stay with vouchers from a well known supermarket I was not expecting the best of rooms however I was pleasantly surprised. We had a lovely little room at the back of the hotel overlooking the garden. The bed was very comfortable and the rooms were spotlessly...

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Helpful?
Thank lilyflowerNorfolk
Hotel-Manager-BW110, General Manager at Best Western The Cromwell, responded to this review

Dear lilyflowerNorfolk, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and taken advantage of our central location. Once again I would like to thank you for...

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11/06/2017 12/06/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Traditional 3 Star hotel rated 4 Star Guest Satisfaction through the AA scheme. Housed in 19th Century Victorian building less than 100m (1 minute walk) from Gloucester Rd Station. Excellent transportation links to Central London and London Heathrow, London Gatwick and City Airport as well as Stanstead. No more than 10 mins walk to the Victoria & Albert Museum as well as the Science and National History Museums and a 5 minute bus journey to the World Famous Harrods ... more   less 

Additional Information about Best Western The Cromwell

Address: 110-112 Cromwell Road, London SW7 4ES, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $175 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western The Cromwell 3*
Number of rooms: 85
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Also Known As:
Best Western The Cromwell Hotel London
Best Western London
London Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western The Cromwell staff and other travellers.
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Questions? Get answers from Best Western The Cromwell staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on main floor with balcony but the extra space for us was better than having the balcony. Room 661.”
Carla154914, 24 May 2017 | Read review
“Ask for a room with a terrace!”
sophiewoltz, 17 May 2017 | Read review
“Ask for a higher floor”
lindy_broughton, 15 May 2017 | Read review
“Garden Room was great”
leenabeana, 5 May 2017 | Read review
“Garden rooms are quieter”
W796CKjohnh, 5 May 2017 | Read review
5 of 5
Orbitz.com
USD 114* /night
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HotelQuicklyUSD 150
Booking.comUSD 114
Hotwire.comUSD 114
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Prices are for 1 room, 2 adults
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