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Holiday Inn London Kensington Forum

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3,841 Reviews from our TripAdvisor Community

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Showing 3,148: English reviews
Solihull, United Kingdom
Reviewed 16 May 2013

I've stayed at the Kensington Forum more times that I can remember so I have a good idea of the overall levels for most things in the hotel. Front Desk - I would struggle to think of when I've not been greeted with a smile or a welcome back. As a platinum member there is generally an upgrade waiting an...

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Helpful?
Thank David A
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear David A, It is lovely to hear great comments like yours. I am very pleased to hear that we are your choice of Hotel when you visit London. Your feedback is very valuable to us and I am certainly sharing it with our management team. We look forward to welcome you back. Kind Regards

Lancashire
Reviewed 15 May 2013

The location in Kensington is great, with a good selection of nearby bars and restaurants. For this reason the HI Kensington is recommended. The rooms however are a little poky, but clean, and overall nothing special. Goods for a short stay of a couple of days. One tip is try to avoid breakfast a peak time around 8am as there...

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Helpful?
Thank lancstrotter
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear lancstrotter, Thank you for your review. Your feedback is very important to us and I have shared your comments with our Food & Beverage department as well as the rest of our team. Once again thank you for you comments, we hope to welcome you back to the Holiday Inn London Kensington Forum in the near future. Kind Regards

Auckland Region, New Zealand
Reviewed 15 May 2013

By London standards rooms are good size. Staff are friendly and efficient. Pub on site is OK but there are better ones nearby. Breakfast busy if hotel is full during trade shows. Easy connection to Heathrow via picadilly line. Plenty of restaurants nearby.

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Thank NZ88
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear NZ88, Thank you for your comments regarding your recent stay here at the Holiday Inn London Kensington Forum. Your feedback is very important to us and I have shared your comments with the rest of team. We look forward to welcome you back in the near future. Kind Regards

CS, Florida
Reviewed 13 May 2013

Although the room was extremely small (common in Europe), it was clean, comfortable and quiet. Breakfast was the usual hotel breakfast fare, but good selection. Pub was fun and food okay. The hotel staff was very welcoming and helpful. Concierge was great! The location couldn't have been better. Very convenient to the underground (which was extremely easy to use) and...

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Helpful?
Thank Flordiachichi
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear Flordiachichi, Thank you for your review. It is a real pleasure to read your comments and I'm delighted to hear you enjoyed your stay here at the Holiday Inn London – Kensington Forum. Your great feedback has already been share with the whole hotel team and we look forward to welcoming you back in the near future. Kind regards

Birmingham, United Kingdom
Reviewed 13 May 2013

I like this hotel. It has all you need for a trip to London and is an excellent location with tube station nearby. Restaurant and pub on site are reasonable. I would recommend this hotel for a holiday in London.

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Thank Janet F
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear Janet F, Many thanks for leaving a review about the Holiday Inn London Kensington Forum. It is a pleasure to read your comments and we look forward to welcome you back in the near future. Kind Regards

San Francisco
Reviewed 13 May 2013

Spent three nights in London after a 2-week business trip to India. Chose this hotel because of friends' recommendation. Price was quite reasonable considered its location (one of the cheapest among all Holiday Inn properties in London). Hotel is conveniently located in the South Kensington area at Cromwell Rd. near the Gloucester Road station where you can take the Piccadilly...

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Helpful?
Thank SanFranExplorer
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear SanFranExplorer, It is lovely to hear great comments like yours and I am very pleased to hear you enjoyed your stay. Your feedback is very valuable to us and I am certainly sharing it with our team. Thank you for staying with us and for your review about our hotel. I hope we will have the pleasure to welcome...

Island of Anglesey, United Kingdom
Reviewed 12 May 2013

Found this hotel on trip advise and was amazed at the good reviews so booked three nights and it lived up to the excellent reviews good location very near to tube station and many eating places near by.

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Thank Edmund B
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear Edmund B, Many thanks for taking the time to leave as a comment about your recent stay here at the Holiday Inn London Kensington Forum. I am pleased to hear that you enjoyed your stay and we look forward to welcome you back when next you visit London. Kind Regards

Brunswick, Maine
Reviewed 11 May 2013

Stayed at this hotel in February on a business trip to London. Very nice hotel in a very nice area of London. Good options in the hotel for dinner or just cocktails and a late night snack. Good buffet breakfast each morning. Keep in mind that hotel rooms in Europe are much smaller then in the states, this is common,...

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Thank annolope
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear annolope, Thank you for your comments regarding your recent stay here at the Holiday Inn London Kensington Forum. I am pleased to hear that you enjoyed your stay and we look forward to welcome you back in the near future. Kind Regards

Niort, France
Reviewed 10 May 2013

The location of this hotel is spot on. In one of my fav parts of London, just beside Gloucester Rd and a lovely little tube station. The hotel is huge but the rooms are small. Our room was quite cold and we couldn't work out the air conditioning. When I phoned housekeeping about this, low and behold the missing heating...

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Helpful?
Thank TMH1_12
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear TMH1_12, Thank you for your comments regarding your recent stay here at the Holiday Inn London Kensington Forum. I apologies if we failed to live up to your expectations in any way. Your feedback is very important to us, as it gives us the opportunity to take note of areas within the hotel that are excelling or indeed could...

Grimsby, United Kingdom
Reviewed 9 May 2013

My wife and I have just come back from a 3 day bank holiday weekend in london. we stayed at the above hotel, and can honestly say we couldn`t fault it. Before we wenl I read a few negative comments about the hotel,such as breakfast nearly cold,and rooms cold, but we found neither.The room was clean, the bedding was clean...

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Thank allan c
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear allan c, Many thanks for leaving a review about your recent stay here at the Holiday Inn London Kensington Forum. It is a pleasure to read your comments and we look forward to welcome you back in the near future. Kind Regards

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Consortia Restaurant
Consortia Restaurant
Cuisines: European
Cromwell Tavern
Cromwell Tavern
Cuisines: Bar, British, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The perfect option for business or leisure the Holiday Inn London Kensington Forum sets the standard for hotels in Kensington. Stroll to Gloucester Road Tube Station, your gateway to the sights of the city. Enjoy the hotel s close proximity to Harrod's, the Royal Albert Hall, Earls Court and Olympia Exhibition Centres, the Natural History, Science and V&A Museums and Kensington Palace. As the tallest Holiday Inn Hotel in Europe, our 27-floor and 906 bedroom hotel offers modern bedrooms with stunning views of London from our higher floors. The hotel also offers a choice of suites and accessible rooms (one with hoist). All rooms are equipped with high speed Internet and Wi-Fi connectivity is available in the public areas. The hotel's carpark has 76 spaces and there is a 24-hour fitness room. Holiday Inn Kensington Forum offers its guests a choice of three restaurant and bars whether you want to relax with dinner, grab a quick snack or enjoy a pint of traditional British beer. The Academy offers 13 meeting and event rooms for up to 300 people, all with natural daylight, high-speed Internet and unlimited Starbucks tea and coffee. ... more   less 

Additional Information about Holiday Inn London Kensington Forum

Address: 97 Cromwell Road, London SW7 4DN, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $162 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London Kensington Forum 4*
Number of rooms: 906
Reservation Options:
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Also Known As:
Holiday Inn London Kensington Forum Hotel London
Holiday Inn Kensington Forum
London Holiday Inn
Hotel Style:
#313 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London Kensington Forum staff and other travellers.
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Questions? Get answers from Holiday Inn London Kensington Forum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet place. Clean. Small room but works very well”
 of 5 bubbles GMSRizzi, 25 Feb 2017 | Read review
“Some rooms could be noisy. Ask staff at reception.”
 of 5 bubbles wouterbleukx, 24 Feb 2017 | Read review
“As high a floor as possible to avoid road noise”
 of 5 bubbles 69DaveA, 23 Feb 2017 | Read review
“Rooms above the 5th floor, away from street noise”
  • View from 531
  • Executive Suite
 of 5 bubbles MichaelWW, 22 Feb 2017 | Read review
“Rooms on a high floor and end room have great views and quiet”
 of 5 bubbles Donna-Jase, 19 Feb 2017 | Read review
5 of 5