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Hilton London Olympia

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Traveller (537)
Room & Suite (277)
Dining (35)
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Overview
  • Excellent14%
  • Very good33%
  • Average30%
  • Poor14%
  • Terrible9%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from Hilton London Olympia
Special Offer: Advance Purchase
Offers from Hilton London Olympia
Special Offer: Advance Purchase
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,844)
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291 - 295 of 2,472 reviews
Reviewed 18 July 2017

When we first arrived our stay got off to a rough start. The wifi in our room wouldn't work. After a short conversation with the IT people the hotel arranged to move us to a new room with a great internet connection. We really appreciated...More

Thank oc64Edmonton
Response from BarbaraMatheson, General Manager at Hilton London OlympiaResponded 19 July 2017

Dear oc64Edmonton, Thank you for your review. We are sorry to hear of the issues you encountered on arrival with the initial room but pleased our team acted quickly to find you an alternate rom and ensure you enjoyed a comfortable stay. We hope to...More

Reviewed 18 July 2017

Stayed here for a total of six nights pre and post a Europe tour. Location is great and staff and meals are excellent but the hotel is very old and tired. The foyer is reasonable but the lifts are old, corridors are dated, floorboards are...More

Thank Michael h
Response from BarbaraMatheson, General Manager at Hilton London OlympiaResponded 20 July 2017

Dear Michael h, Thank you for your review. We are pleased you enjoyed your stay appreciate you taking the time to share this feedback wit us and will be sure to past your comments on to our senior management team for further review and actions...More

Reviewed 18 July 2017 via mobile

This hotel is one I have no choice but to stay. It definitely needs up dated. The beds are uncomfortable. It's hit or miss with a refrigerator in your room, and the wifi is weak. The entire hotel is quirky and not in a good...More

1  Thank Chris T
Response from BarbaraMatheson, General Manager at Hilton London OlympiaResponded 18 July 2017

Dear Chris T, Thank you for your review. We appreciate feedback we receive as this assists us with maintaining our high standards and as such am pleased to advise we are currently in the process of replacing our mattresses and by the end of August...More

Reviewed 17 July 2017 via mobile

We stayed here for one night to go see a show, car park was very secure, check in was fast and very friendly staff, very helpful. Room was nice bed comfy, only problem was window didn't close properly but didn't call anyone as was late...More

Thank paulaannewilson
Response from BarbaraMatheson, General Manager at Hilton London OlympiaResponded 18 July 2017

Dear paulaannewilson, Thank you for your review. We are pleased to hear you enjoyed a comfortable stay and time in London. We hope you will come back and see us again soon. Best Regards, Barbara Matheson

Reviewed 17 July 2017 via mobile

Despite the location and price, I was so disappointed by my stay here. My room was musty-smelling and thick with dust, and the decor looked as though it hadn't been updated (or cleaned) since the 1970s - drab and depressing. My room service tray stayed...More

1  Thank Claire S
Response from BarbaraMatheson, General Manager at Hilton London OlympiaResponded 18 July 2017

Dear Claire S, Thank you for your review. We are very sorry to hear of your experience and especially for the standard of room your encountered. This is very disappointing and not the standard of cleanliness we pride ourselves on. Please be assured, this has...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 144 - USD 454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#394 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 144 - USD 454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#394 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (537)
Room & Suite (277)
Dining (35)
Pool & Beach (1)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Jack63ie
12 March 2018|
AnswerShow all 2 answers
Response from RobbWhitworth | Reviewed this property |
For what purpose do you need my direct email? Just curious.
0
Votes
kimikimono
8 February 2018|
AnswerShow all 2 answers
Response from Vanguard12 | Reviewed this property |
The singles are small and while you may get an upgrade to a double, there's no gurantee. Yes, the standard toiletries are provided
1
Vote
LauraJB93
25 September 2017|
Answer
Response from Mark F | Reviewed this property |
It's open from 06.00-24.00. The free booze and snacks are between 18.00-20.00. Breakfast from 06.00 and there's tea, coffee and soft drinks at other times.
0
Votes
Room Tips
"Ask for rooms far from elevators. Seek rooms away from street view."
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"Perhaps ask for quieter rooms at the back of the hotel if traffic noise annoys."
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"Room along Kensington can get loud w/ sirens, etc. at night"
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"Higher floors seem to be quieter as on a very busy road."
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