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Hilton London Olympia

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Traveller (537)
Room & Suite (277)
Dining (35)
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Overview
  • Excellent14%
  • Very good33%
  • Average30%
  • Poor14%
  • Terrible9%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from Hilton London Olympia
Special Offer: Advance Purchase
Offers from Hilton London Olympia
Special Offer: Advance Purchase
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,843)
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21 - 25 of 2,471 reviews
Reviewed 3 weeks ago

Located very comfortably next to the Olympia, this hotel needs to stop piggy-backing on its location and has to own up to its brand. It's not Hilton. The reception is like a train station. The room is old. Breakfast was not bad at all but...More

Thank jhnyta
Response from Nicole B, on behalf of the staff at Hilton London OlympiaResponded 3 weeks ago

Dear jhnyta, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with the overall conditions of our hotel. We appreciate your feedback, and will keep your comments in mind while we work to improve...More

Reviewed 3 weeks ago

In a nutshell I would describe this hotel as a rather mixed bag of good and not-so-good features, some parts are certainly worthy of 4 stars while others fall into 2 star category. Review based on a one night stay in February (background of spending...More

Thank dadsasdasd
Response from Nicole B, on behalf of the staff at Hilton London OlympiaResponded 3 weeks ago

Dear dadsasdasd, I want to personally thank you for sharing details about your stay with us. I understand guest room presentation was a concern, and assure you that we will use your feedback to improve. An extensive renovation is underway and we appreciate that we...More

Reviewed 4 weeks ago

The good stuff: It's perfectly placed if you're attending a show at the Olympia. Nice reception area. Friendly and very professional staff. Bathroom looks new-furbished and clean. The not so good stuff: The hotel feels old. The carpets in the oh-so-long dark corridors were worn...More

Thank Stig H
Response from Adem D, Manager at Hilton London OlympiaResponded 3 weeks ago

Thank you for sharing your review. We are pleased to hear you liked our location and appreciate your kind comments on our helpful and friendly team but are sorry to hear you was disappointed with your room. Your feedback has been shared with our management...More

Reviewed 4 weeks ago

I can’t comment on other people’s experiences but our stay was fabulous. On arrival there was a technical glitch and staff could not check me in. I was directed to the bar where I was offered a drink. The staff was apologetic but these things...More

Thank macarons2013
Response from Adem D, Manager at Hilton London OlympiaResponded 4 weeks ago

Thank you for sharing your review, We are delighted to hear you enjoyed your stay and that our helpful and friendly team were on hand to ensure you was not inconvenience or delayed with your check in when we experienced technical issues with our systems....More

Reviewed 4 weeks ago

The hotel is centrally located with parking available. The hotel was convenient for both business and pleasure. Situated approximately a 15-minute walk from Kensington High St. Underground station. There are several buses, such as 9,10,27 &28, which you can board outside the station, which stop...More

Thank Alison G
Response from LHROL, Manager at Hilton London OlympiaResponded 4 weeks ago

Thank you for sharing your review. We are pleased to hear you enjoyed your stay and our great location in Kensington and transport links. We hope you will consider us for future stays in London. Best Regards, Adem Duran.

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Best Value Properties in London, United Kingdom
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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 143 - USD 459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#394 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 143 - USD 459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#394 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (537)
Room & Suite (277)
Dining (35)
Pool & Beach (1)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Jack63ie
12 March 2018|
AnswerShow all 2 answers
Response from RobbWhitworth | Reviewed this property |
For what purpose do you need my direct email? Just curious.
0
Votes
kimikimono
8 February 2018|
AnswerShow all 2 answers
Response from Vanguard12 | Reviewed this property |
The singles are small and while you may get an upgrade to a double, there's no gurantee. Yes, the standard toiletries are provided
1
Vote
LauraJB93
25 September 2017|
Answer
Response from Mark F | Reviewed this property |
It's open from 06.00-24.00. The free booze and snacks are between 18.00-20.00. Breakfast from 06.00 and there's tea, coffee and soft drinks at other times.
0
Votes
Room Tips
"Perhaps ask for quieter rooms at the back of the hotel if traffic noise annoys."
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"Room along Kensington can get loud w/ sirens, etc. at night"
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"Higher floors seem to be quieter as on a very busy road."
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"Don't order breakfast to your room"
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