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Royal Garden Hotel

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#95 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Royal Garden Hotel
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2,715 Reviews from our TripAdvisor Community

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Showing 2,505: English reviews
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Nuneaton, United Kingdom
Reviewed today NEWvia mobile

Ordered eggs benedict for breakfast which took over half an hour to come (despite other orders arriving in that time for tables around us even though those people had arrived for breakfast after us). It was served on a burnt muffin (completely blackened) and the order had obviously been left sitting on the hot plate for around 10mins or more,...

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Thank Louise_hilton
Heidelberg, Germany
Reviewed yesterday NEW

Very good modern hotel with garden view. Reasonable distance to the center of London. I recommend the garden view rooms, for London very spacy, In the neighborhood shops and restaurants, tube station not are away. The Kensington Park is next to the hotel, so running and biking is possible.

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Thank liska54
Frankfurt, Germany
Reviewed 2 days ago NEW

Rooms are old. Shower leaking water. Black hair on the floor. Staff outside at arrival only welcome guests that arrive with taxi all other have to take care of luggage and baby carts themselves. But overall staff is very friendly. Breakfast is excellent and so is staff at service. If I ever return it would be because of the breakfast.

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Thank sjansen38
San Francisco
Reviewed 2 days ago NEW

I thought the staff could have been more attentive, professional, and friendly. Had an anonymous feel to the hotel. My hallway smelled of cigarette smoke. My room looked dated. The room service was excellent.

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Thank I8445NRamandam
Limerick, Ireland
Reviewed 3 days ago NEW

Excellent stay, lovely hotel. Staff very nice to deal with and very helpful. Great location for exploring London. Hotel is modern and clean and the rooms whilst small having everything you need to hand.

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Thank S2389TCjonathanc
Banchory, Kincardineshire
Reviewed 4 days ago NEW

Great spacious rooms which is unusual in London. Recently decorated and beautiful en-suite bathroom too. We could have happily stayed in our room all weekend were it not for the Opera, A Book of Morman, a trip to the Wallace Collection, the Natural History Museum and finally the London Eye.

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Thank carolinecG812FG
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, I’m grateful for your encouraging words about our hotel. We like to ensure all our guests have a comfortable stay whilst in London. I’m glad you had an enjoyable trip and that you ‘would come again’. We look forward to welcoming you back then. Best wishes, Jonathon Lowrey General Manager

Norwich
Reviewed 5 days ago NEW

All was excellent, all staff very kind and helpful. Then the most amazing gift from you, as it was my husbands birthday weekend, you gave him a bottle of wine to celebrate his birthday. All as usual excellent, this is around the 10th year we have been visiting you.

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Thank L9651GHjanetg
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Firstly, I would like to thank you for being a guest at the Royal Garden Hotel for the past ten years. I’m also delighted your husband enjoyed his birthday surprise. We look forward to welcoming you back at the hotel for an 11th year. Best wishes, Jonathon Lowrey General Manager

Newhaven, United Kingdom
Reviewed 5 days ago NEW

We stayed in an executive room as our daughter was with us, it was very spacious and the sofa bed was all ready when we came back from our evening out. Water provided at turn down. Delicious breakfast everything you could think of all hot and eggs/omelettes/waffles cooked freshly while you wait. A little pricey but well worth it.

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Thank Ringos88
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback about the Royal Garden Hotel. It is great to see that you and your daughter had a comfortable stay with us and you enjoyed our breakfast. We look forward to welcoming back in the near future. Best wishes, Jonathon Lowrey General Manager

Wolverhampton,
Reviewed 6 days ago NEW

My wife and I use this hotel at least twice a year and have done for a number of years. We have stopped in anumber of major London hotels but this is our favourite. Great location, excellent food, wonderful service, NCP parking on site and so on. We will be returning in Sept/Oct for a West End show and a...

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1Thank Pamela H
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review following your recent stay, it's always pleasure to see our loyal guests returning and that we are your favourite London hotel. I look forward to welcoming you back to the hotel later on this year. Best wishes, Jonathon Lowrey General Manager

Wellingborough, United Kingdom
Reviewed 6 days ago NEW

Great place to stay, always welcoming but not stuffy in any way - staff are knowledgeable and welcoming and clearly seem to love the place which makes anyone's stay homely. My wife and I have been coming for the last 5 years, at least once a year and have never tired of the place - we are definitely planning again...

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1Thank Dave L
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely words about the Royal Garden Hotel, and for being loyal guests over the last 5 years. I am so pleased you enjoyed your recent visit with us, and will be joining us again next year. Please don not hesitate to contact us prior your next visit, if there is anything we can do...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: $301 - $582 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Cheap Tickets, Agoda and Jetsetter so you can book your Royal Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Garden London
Hotel Royal Garden
Hotel Style:
#30 Family Hotel in London
#33 Spa Hotel in London
#86 Business Hotel in London
#86 Luxury Hotel in London
#90 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Royal Garden Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use booking . com for pricing”
 of 5 bubbles Gastfreundschaft, 19 Feb 2017 | Read review
“Facing the park”
 of 5 bubbles kambizl, 19 Feb 2017 | Read review
“Book a room at the back”
 of 5 bubbles ITRAVEL4ALIVING, 14 Feb 2017 | Read review
“Maybe a room with a view, but one with more sockets than ours”
 of 5 bubbles 311barbarah, 1 Feb 2017 | Read review
“Ask for a park view room and also tell them in advance if you are traveling with kids. They will most likely receive a special kit for kids.”
 of 5 bubbles Vacarini, 28 Jan 2017 | Read review
5 of 5