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Royal Garden Hotel

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#93 of 1,090 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Royal Garden Hotel
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2,934 Reviews from our TripAdvisor Community

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Showing 2,707: English reviews
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Uppsala
Reviewed 2 days ago NEW

I've stayed at many hotels in London over the years. This was the best so far. Frirendly staff, clean rooms. Underground, buses and other transportations just next door. The locations in the corner om Kenstington Garden - love it!

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1Thank Magnus D
Dubai, United Arab Emirates
Reviewed 2 days ago NEW

Overall was good except the food smell in the 10th floor, which i was suffering of, but the hotel location, stuff, service, all was good and i enjoyed the stay, the pullows wasnt that comfort, , hopfully in the next time will find better pullows

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1Thank Ahmadhas
Reviewed 2 days ago NEW

Where to begin! The staff at this hotel was beyond anything you could ask for. From the moment you walk in the doors to the minute you leave you are made to feel warmly welcomed. The hotel itself is exceptionally clean and the views from our room were amazing overlooking Kensington palace... Thank you again royal garden hotel for making...

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2Thank michaelsT1628GN
Surrey, United Kingdom
Reviewed 2 days ago NEW

Spent 2 nights here, excellent helpful staff, amazing food, beautiful area right next Kensington Palace/gardens, short walk from Serpentine and Harrodsburg Excellent bar and resturant Highly recommend this hotel

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1Thank Patricia C
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your positive review and recommendation. I am pleased to hear you enjoyed your two night stay with us and managed to visit Kensington Gardens and Hyde Park. We look forward to welcoming you back again soon. Best wishes, Jonathan Lowrey General Manager

Reviewed 2 days ago NEW

Meeting my American friends to visit KP. The hotel was in a fantastic location with breathtaking views of Hyde park. Everyone was really friendly and efficient and the garden room was immaculate with a fantastic view.

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1Thank judithd462
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind words. I am delighted to hear you enjoyed your stay with us and the views from your room. I am happy to hear you managed to visit Kensington Palace whilst you were here too. We look forward to welcoming you back again soon. Best wishes, Jonathan Lowrey General Manager

Reviewed 3 days ago NEW

great hotel staff were brilliant and real attentive, the room was good and spacious however we are from the country and love to have natural air into the room, needing a window open, we were unfortunately on the busy high street side of the hotel, and it was very noisy, but hey that's london for you!!!! it never sleeps

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1Thank paulbF6514CJ
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am happy to hear you enjoyed your stay and were well looked after. Please do not hesitate to contact our reception team on your next stay, they would be more than happy to find a more suitable room. We look forward to welcoming you back again soon. Best wishes, Jonathan Lowrey General...

Reviewed 3 days ago NEW

This is an excellent hotel, the staff are very helpful and the rooms are very comfortable. We had a first floor Garden King Room which overlooks the gardens. The hotel is close to many restaurants also a five minute walk to the tube and on main bus routes into the heart of the city. We will return to the Royal...

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1Thank S3042SFgeorgec
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review and recommendation. I am pleased you had a comfortable stay and enjoyed the view from our one of our garden view rooms. It is great to hear you managed to explore the surrounding area. We look forward to welcoming you back again soon. Best wishes, Jonathan Lowrey General Manager

Reviewed 3 days ago NEW

I have stayed at this hotel now three times, and held a large conference here, Every time I stay, I want to come back. The location is brilliant, the rooms fabulous and the staff simply cant do enough for you. Other hotel chains really could learn something by mimicking this one.

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2Thank 927megd
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am delighted to hear you are a loyal guest of our hotel and every stay has been as pleasant as the last. We look forward to welcoming you back for a fourth visit soon. Best wishes, Jonathan Lowrey General Manager

Reviewed 3 days ago NEW

From the moment we were walked to our room by Doria we enjoyed our stay. She is an exceptional hostess! Sleep quality was good however my wife mentioned at check out that bed "sagged" in middle as she slept next to me as I was at right edge toward middle of room. Probably twin beds dlislodged on on wall side...

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1Thank r0naldbm
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am happy to hear you enjoyed your stay. I shall pass on your kind words to Doria, I am sure she will be happy to hear them. Please do not hesitate to contact our reception team, they will be more than happy to assist to ensure you have a comfortable stay. We...

Tenbury Wells
Reviewed 3 days ago NEW

A great room, quiet and well appointed with plenty of space.. The free Sky sports TV channels were a pleasant surprise. The large panoramic windows gave a great view over Kensington Gardens and the windows opened easily if required. We will stay again and recommend to our friends and family.

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2Thank Richard C
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review and your recommendation. I am pleased to hear you had a comfortable stay with us and enjoyed the TV service on offer. We are very fortunate with our location that allows our bedrooms to overlook the beautiful Kensington Gardens. We look forward to welcoming you back again soon. Best wishes, Jonathan Lowrey General...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: $329 - $637 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Royal Garden London
Hotel Royal Garden
Hotel Style:
#30 Family Hotel in London
#32 Spa Hotel in London
#84 Luxury Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Royal Garden Hotel staff and other travellers.
16 questions
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Questions? Get answers from Royal Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“10th floor rooms with fabulous views!”
patriciacT2278VF, 26 Apr 2017 | Read review
“we styed on 2nd floor- not a brilliant view from 206”
707Susie, 24 Apr 2017 | Read review
“High floor.”
louloulancaster, 24 Apr 2017 | Read review
“We stayed in 1003 and it was lovely and nice and quiet !”
roger842taylor, 23 Apr 2017 | Read review
“Ask for a room on a higher floor with a view over the park.”
LisaA176, 18 Apr 2017 | Read review
5 of 5