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The Milestone Hotel and Residences

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Traveller (715)
Room & Suite (460)
Dining (187)
Overview
  • Excellent89%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“kensington palace”(136 reviews)
“afternoon tea”(202 reviews)
“stables bar”(38 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,082)
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Traveller rating
1,694
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37
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All reviewskensington palaceafternoon teastables barred carnationwelcome drinkthe entire staffrose petalsfavorite hotellittle touchesturn down servicekensington high streetthe general managerhyde parkwonderful hotelevery member of staffsmall hotelthe ritz
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661 - 665 of 1,852 reviews
Reviewed 16 November 2015

This Hotel is wonderful. The service, the rooms and all the special touches make this a wonderful hotel for anyone. We arrived with our nine years old son who absolutely loved it. The staff were so friendly, especially Georgia, they went out of their way...More

Thank ratchy13
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 18 November 2015

I was delighted to read that you and your family enjoyed your recent visit to London and The Milestone Hotel a short while ago. My team always try their very hardest to ensure all of our guests only receive the warmest of welcomes and the...More

Reviewed 15 November 2015 via mobile

Went to the Milestone for a celebratory lunch and was very impressed. Decor is excellent albeit that the first floor resembles a rabbit warren but the small dining room we used was warm and comfortable - perfect for our group. I am always wary of...More

Thank Nigel W
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 18 November 2015

I was delighted to read that you enjoyed your visit and special Lunch with us at The Milestone Hotel. I was so glad that you enjoyed the food, service and ambience. I have passed your feedback on to my team here and we hope you...More

Reviewed 11 November 2015

This is probably the best hotel we have ever stayed out. It's not just the room, it's the service, it's how the staff engage and operate, it's the little 'extras' along the way (think complimentary evening turn-down service, and mini scones delivered to your room...More

1  Thank Steve S
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 13 November 2015

I was absolutely delighted to read that you enjoyed your recent stay with us at The Milestone Hotel. I was so happy that you enjoyed the service and especially the engagement that you received from my great team. I have passed on your kind words...More

Reviewed 9 November 2015

we have a nice experience in this hotel last summer its a very cousy place easy to find it and the reception is fantastic the view pint is very accessible and practical for guest is a really lovely placeMore

1  Thank 257Milly
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 13 November 2015

I was delighted to read your kind words following your stay with us this Summer and liked all the facilities of the hotel and the location of The Milestone Hotel. I have passed on your thanks to the Reception team and we all look forward...More

Reviewed 7 November 2015 via mobile

We had a great time at the Milestone Hotel and stayed 10 days total. The room was immaculate and attention to every detail was made. The turn down service with floating candle in the bath was just an added bonus in the evening after long...More

2  Thank CCrye
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 13 November 2015

Thank you so very much for taking the time to write your kind words following your recent stay with us at The Milestone Hotel. I was so happy to read your positive feedback about Devon, Andrea and Steven plus how much you loved the special...More

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Best Value Properties in London, United Kingdom
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 429 - USD 1,035 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Business Hotel in London
#3 Luxury Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 429 - USD 1,035 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Business Hotel in London
#3 Luxury Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (715)
Room & Suite (460)
Dining (187)
Pool & Beach (10)
Amenities (29)
Family and Play Areas (3)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
JulieV212
28 July 2017|
AnswerShow all 11 answers
Response from Twinponds | Reviewed this property |
Two blocks - South Kensington Bus route right outside the door
0
Votes
Travelingmomof2boys
23 February 2017|
AnswerShow all 5 answers
Response from H0nestB0b | Reviewed this property |
Not at the hotel, although they do offer valet parking. Off-peak on-street parking as also available nearby. We used the NCP Royal Garden Hotel car park nearby (2 minutes walk). Tight spiral access ramp under the hotel and... More
1
Vote
Norton1869
9 February 2017|
AnswerShow all 3 answers
Response from conradish | Reviewed this property |
About 10 miles - about a 45 minute trip.
1
Vote
Room Tips
"Paris Suite, Kensington Suite"
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"Front facing rooms of the hotel overlook Kensington Park and Palace"
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"since all rooms are different, and the pictures show each room, ask the rooms by color or what is showing..."
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"Ask for a view of Kensington Palace across the street. Splurge on a suite!"
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