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The Milestone Hotel

Travellers' Choice award winner
#2 of 1,078 Hotels in London
GreenLeadersSilver level
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The Milestone Hotel
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1,716 Reviews from our TripAdvisor Community

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Showing 1,536: English reviews
Sunderland
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 days ago NEW via mobile

We visited this hotel for afternoon tea to celebrate my sisters 65th birthday there were 7 of us and we were looked after very well. We had a lovely table and the food was delicious and plentiful. All the staff from the young lady who greeted us to the concierge made us very welcome. A very special mention to Fabrizio,... More 

Helpful?
Thank MarieSunderland
Etchingham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

Spent two nights at this Grade 2 Listed hotel in Kensington, London. Never been there before although I'm familiar with that part of London. Beautifully presented and professionally staffed, it is everything I expect from a high end hotel. The room was comfortable and well appointed, the food delicious and the location - directly opposite Kensington Gardens (an extension of... More 

Helpful?
Thank Patrick H
Aalborg, Danmark
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

I absolutely enjoyed my stay at The Milestone and it is not The last time I'll be visiting. The service, The style, The suite - everything was Perfect! I enjoyed three days at this amazing property and it was worth every penny! They have The most wondeful breakfast and bar as well. 5 Stars is Way underestimated!

Helpful?
1 Thank Natasha Lea F
London, United Kingdom
1 review
Reviewed 2 weeks ago

Thank you for such a fantastic night's stay! All members of staff made the stay incredible memorable and enjoyable, including the customer relations manager on arrival, the housekeeping staff for an immaculately clean and imaginative bedroom, Augustin was such a wonderful host of a waiter for dinner and the smoked salmon and Dover Sole was simply scrumptious! A sensational hotel... More 

Helpful?
Thank andyloves2travel
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for your wonderful review about your recent stay with us. I am thrilled to hear that you had a fantastic stay with us and that you found my staff amazing. I do have a great team who are all very passionate about delivering only the very best service at all times to ensure all... More 

New York, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

My wife and I recently spent a long weekend in London and had such a wonderful time at the Milestone. While the hotel is little pricey, it is well worth it based off of service, location and facilities. Service -I can only use one word to describe- unbelievable. Everyone was so nice and attentive, it was worth the price itself.... More 

Helpful?
1 Thank agfriedm
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for taking your time to write this lovely review about stay with us at The Milestone Hotel. I am thrilled to hear that you had a wonderful time at The Milestone Hotel and that you found our service unbelievable. We do pride ourselves on our service, so I am very pleased to hear that... More 

Ventura, California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 weeks ago

I have stayed at many 5 star hotels in exotic locations all over the world. However, my new favorite hotel that rises above them all is The Milestone Hotel in London. Idyllically situated across the street from Kensington Palace, the cozy tasteful decor, perfectly mixed bespoke drinks at the Stables Bar, a relaxed yet elegant Tea Service at the Park... More 

Helpful?
3 Thank pwfletcher
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for taking the time to write such wonderful review about your stay at The Milestone Hotel. I am thrilled to hear that you had a fantastic stay with us staying in one of our six luxurious two bedroom apartments. Our spacious apartments are indeed a great choice for families or larger parties, and I... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I stayed at the Milestone for 4 nights on a trip with my friends. It was one of the nicest hotels I've ever stayed in and the service was unbeatable - he wake up call in the morning comes with delicious coffee and/or tea and the concierge is extremely helpful. The milestone truly felt like my home for the four... More 

Helpful?
1 Thank abby5051
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for your wonderful review about your stay at The Milestone Hotel. I am thrilled to hear that you enjoyed your stay with us and that you found our service unbeatable. We do pride ourselves on our service here at The Milestone Hotel, so I am pleased that you felt this and that you found... More 

Harlow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

I am new to Trip Advisor but just wanted to comment at the fantastic service at the Milestone. Went for afternoon tea for my mum's 50th. It was well organised, relaxed & the hotel itself is absolutely beautiful. They even gave us a tour around the hotel after our tea so we could see the rooms and facilities they provide.... More 

Helpful?
3 Thank RebeccaLucyMayJones
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for your wonderful review about your recent experience at The Milestone Hotel. I am thrilled to hear that you had a wonderful time with us celebrating your mum’s 50th birthday, and I am pleased to hear that you found our service fantastic. We do pride ourselves on our service here at The Milestone Hotel,... More 

Brighton, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

Stayed for one night for a little weekend break with my partner, and it was amazing. We had a drink at the hotel bar on our arrival, and were informed there was an error with our booking. They instead upgraded us to one of suites, which was an incredibly beautiful room. It was spread across two floors, with a seating... More 

Helpful?
2 Thank Doug B
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for your lovely review of your stay at The Milestone Hotel. I am thrilled to hear that you thoroughly enjoyed your stay with us and that you found my staff incredibly friendly and helpful. I do have a great team who is all very passionate about providing only the very best service at all... More 

Cleveland, Ohio
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago

This hotel has everything you need to make your stay in London a pleasure. First, service is exceptional. The facility is immaculate and the staff warm, efficient and accommodating. Next, the location is ideal - right around the corner from the Tube, lots of shopping, restaurants, attractions and parks. Spent 6 days at the Milestone on business/pleasure and will certainly... More 

Helpful?
1 Thank HMW1st
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for your lovely review about your recent stay with us. I am thrilled to hear that you enjoyed your stay with us and that you found our service exceptional. We pride ourselves on our personalised service along with genuine interest and care for our guests, so I am pleased that you found my staff... More 

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant Hotel housed within a meticulously restored Grand Victorian Mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $437 - $1,355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, DerbySoft Ltd Shanghai HQ, Odigeo, Priceline, Travelocity and Jetsetter so you can book your The Milestone Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#14 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Milestone Hotel staff and other travellers.
28 questions
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See all questions (28)

Questions? Get answers from The Milestone Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“William and Catherine suite is stunning ...”
  • No jumping on the bed!!!
 of 5 bubbles pwfletcher, 11 Nov 2016 | Read review
“Room 109 has a lovely view over the park.”
 of 5 bubbles 840LauraB, 1 Nov 2016 | Read review
“King size rooms have the best amount of space vs money”
 of 5 bubbles echo356, 30 Oct 2016 | Read review
“only 44 rooms all are good and all are quiet”
 of 5 bubbles kenlud, 22 Oct 2016 | Read review
“Ask for rooms that have a view of the park.”
 of 5 bubbles 525reggies, 18 Oct 2016 | Read review
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