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The Piccadilly London West End

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The Piccadilly London West End
The Piccadilly London West End
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427 Reviews from our TripAdvisor Community

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Showing 376: English reviews
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Reviewed yesterday NEW

This hotel has been one of the best hotels that I have stayed at. On arrival I was greeted with a smile and great customer services. The room was spotless and well decorated. My only issue with the decor is, I would of like the tv to of been facing the centre of the bed not the left side. This...

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Helpful?
Thank Nichola P
Leeds, United Kingdom
Reviewed 3 days ago NEW

We arrived to be told that there had been a power cut and that we were to be sent to their sister hotel in Marble Arch. I said that the reason we booked that hotel was because we wanted to be in that area. We were going to the theatre. It was clear that some power was on in the...

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Thank leedscruiser
Reviewed 5 days ago NEW

Love this hotel. Booked for my son and his fiance. I got confused with booking/payment which caused a slight hiccup which the staff went out of their way to sort out for me. My son's visit was incredible, it was his birthday and he had a slice of cake waiting for him, and a bed covered in balloons and petals....

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Thank jac m
Dollar, United Kingdom
Reviewed 6 days ago NEW

Excellent location, reasonable rates, friendly professional staff. What more could you want. We had a very enjoyable stay in London made all the better by the all the staff at this hotel. So thank you, once again.

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Thank clivey99
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear clivey99, Thank you for such a nice feedback about the Piccadilly London West End. Our Entire team is pleased to know that you enjoyed your stay with us and . we are already looking forward to welcome you back Kind Regards Prashant Marne

Leicester, United Kingdom
Reviewed 1 week ago NEW

We have just arrived back from an amazing weekend at this hotel. I mentioned on the booking form that we were visiting London for our wedding anniversary weekend and thought no more of it. A refreshing glass of Prosseco was offered on arrival. All the staff were extremely helpful and we were flabbergasted when we were shown to our room,...

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Thank jeanette1970
Reviewed 1 week ago NEWvia mobile

My partner and I stayed here for one night in mid-February. It was a surprise for my partner's birthday. We arrived to find a lovely reception lobby, a great check in service and the staff couldn't do enough for us. The complimentary glass of prosecco on arrival was a very nice touch. The hotel accommodated for us to leave our...

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Thank jboyd87
Kirby-le-Soken, United Kingdom
Reviewed 1 week ago via mobile

This hotel is in the perfect location (a short walk from Piccadilly Circus) with exceptional staff and excellent facilities. There is plenty going on around the hotel, day and night, we didn't eat in the hotel but the restaurant looked very nice. Upgraded our room once mentioned that the occasion was a Birthday. Prosecco on arrival. Thank you very much!

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Helpful?
Thank curtisbenmore
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear curtisbenmore, Thank you for such a nice feedback on this forum of your birthdays visit stay at The Piccadilly London West End. We are pleased to read that you enjoyed your stay with us and found staff exceptional and facilities excellent We are looking forward to welcome you back Warm Regards Prashant Marne

Gloucester, United Kingdom
Reviewed 1 week ago

Arrived to a glass of prosecco,bags taken to our room and a fantastic upgraded room....what more could we ask for?......lovely,friendly staff as well!! Fantastic location for the theatres and Piccadilly. Excellent ...we will be back.

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Thank G C
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear G C, Thank you for your lovely feedback about the Piccadilly London West End. We are pleased to know that you enjoyed your stay with us on your girls night away trip and we are already looking forward to welcome you back Kind Regards Prashant Marne

Reviewed 1 week ago

We stayed for a couple of days in this hotel in late Nov 2016. Our goal was to stay in someplace central so that we have good access to theaters and attractions. Pros: - Friendly and helpful staff - Conveniently located with quick access to tubes, theaters, shops and attractions - Great beds for a good nights sleep - Well...

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1Thank Prashant K
Cwmbran, United Kingdom
Reviewed 1 week ago via mobile

Arrived at the hotel to be greeted with a glass of prosecco after a long journey which was lovely but only to be told the fee for the room hadn't been paid which apparently I should have been contacted by either the hotel or bookings.com - no email or phone call... god knows what would have happened if they had...

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Thank LittleInd12

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Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants. ... more   less 

Additional Information about The Piccadilly London West End

Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England (Formerly Shaftesbury Premier London Piccadilly Hotel)
Region: United Kingdom > England > London > Soho
Price Range: $305 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Piccadilly London West End 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Best Western London
London Best Western
Hotel Style:
#8 Spa Hotel in London
#16 Luxury Hotel in London
#241 Romantic Hotel in London
#337 Business Hotel in London
#352 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Piccadilly London West End staff and other travellers.
18 questions
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Toronto Canada
7 months ago
New York
over a year ago
Truro, United Kingdom
Southampton, United Kingdom

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Questions? Get answers from The Piccadilly London West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in Room 202”
  • 4 poster bed covered with petals and with lights
 of 5 bubbles jeanette1970, 19 Feb 2017 | Read review
“If you are staying for 2 - 3 days the basic room is fine. If you are staying longer and/ or have large suitcases get the premium room”
 of 5 bubbles 193prashantk, 15 Feb 2017 | Read review
“A must do trip”
 of 5 bubbles aharder2017, 14 Feb 2017 | Read review
“Ask for high floor so not bothered by road noise”
 of 5 bubbles M7797JDannem, 9 Feb 2017 | Read review
“They're all of equal comfort, good taste, and wonderfully equipped.”
 of 5 bubbles 481harveyj, 9 Feb 2017 | Read review
5 of 5