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Strand Palace Hotel

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#381 of 1,087 Hotels in London
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Strand Palace Hotel
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8,724 Reviews from our TripAdvisor Community

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Showing 7,490: English reviews
Haute-Normandie, France
Reviewed 20 October 2015

Smart modern interior. Good central London location. Professional, courteous staff. Reasonably priced in comparison with nearby hotels although this part of London is extremely expensive when it comes to hotels

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Thank simonbG2413ZE
Patrick B, Hotel Manager at Strand Palace Hotel, responded to this review

Dear Guest Thank you for your kind review after your stay at The Strand Palace Hotel. I was so pleased to read your comments on our good central location and professional and courteous staff. We hope we will have the pleasure of welcoming you back to our hotel in the near future. Kind regards

Epsom, Surrey
Reviewed 20 October 2015

We stayed here for my wife's birthday and we had a great time. The hotel was great, food and cocktails were fantastic and the staff were very friendly and helpful. They even left a birthday card and chocolates in our room for my wife which was nice. We will definitely be going back!!

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2Thank scottsE3259AV
David_Macrae, General Manager at Strand Palace Hotel, responded to this review

Dear Guest, Very pleased you enjoyed your stay and the birthday celebrations. Thank you for your very kind review and we look forward to welcoming you back in the future. Kind regards

Peacehaven
Reviewed 20 October 2015

This is a very central hotel. The rooms are clean with all amenities.The bar area is pleasant and the breakfast was plentiful. There are a few shops in the hotel and a couple of restaurants . Added extra you can store your luggage for free .

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Thank Sandra M
David_Macrae, General Manager at Strand Palace Hotel, responded to this review

Dear Guest, Pleased you enjoyed your stay, we look forward to welcoming you back. Kind regards

Sunderland, United Kingdom
Reviewed 19 October 2015

Very poor for price £225 for a very very basic room waited ages at check in very disappointed! The location is great though and bar staff are great can honestly say tho a travel lodge offers more they didn't even have a fridge in room

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Thank andrewcH4342TM
David_Macrae, General Manager at Strand Palace Hotel, responded to this review

Dear Guest, I am sorry that you had a wait at reception and that you feel your room did not offer value for money. As mentioned in the previous review prices in London do vary greatly on what is happening in the city, and at the moment with the Rugby World Cup rooms are in great demand, meaning that we...

Harrogate, United Kingdom
Reviewed 19 October 2015

The hotel is very central It is ciean the staff are friendly and helpful The beds are good the rooms are clean and funcional evevrything works! We have stayed many times but must now look at other hotels as the price has increased++

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Thank heathere527
David_Macrae, General Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for your review and I was pleased that we seem to have satisfied all of your requirements apart from price. I would suggest that in order to get the best price you always check the hotel website, as we guarantee the best possible price as well as offering extras such a Palace Pounds which are not...

Genève, Suisse
Reviewed 19 October 2015

Hotel very well located. I was there for a conference. The bedrooms and bathrooms are very clean and completely renovated and I slept very well. This is a very large hotel, feels impersonal, and service needs to be improved; There was not always a doorman present to help pull open the frontdoor. Breakfast buffet quality should also be improved.

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1Thank Trea T
David_Macrae, General Manager at Strand Palace Hotel, responded to this review

Dear Guest, I am disappointed that you say you would not wish to return to the Strand Palace Hotel, and assume this was on the basis of service and breakfast quality. As mentioned in the previous review we do pride ourselves on customer service, so I apologise if on your visit we did not meet your expectations. Your comments on...

Royal Tunbridge Wells, United Kingdom
Reviewed 19 October 2015

Stayed one night to visit the Bond in Motion Exhibition at Covent Garden. the hotel was in a great location. Staff were friendly and professional and plenty of them. The room was clean and comfortable and had everything you needed for an overnight stay. I would stay here at this hotel again.

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Thank hotelinspectornot
David_Macrae, General Manager at Strand Palace Hotel, responded to this review

Dear Guest, We do hope you will be able to return, and thank you for your review. We do try to offer excellent standards of customer service and it is very nice to see when our valued customers recognise our staff. It is also pleasing to read that your accommodation was clean and comfortable – thank you once again for...

Los Angeles, California
Reviewed 19 October 2015

Excellent hotel in Central London in walking distance to most London sites public transport is located about 5 minutes away. The theatre district is close by I like to wander around and this area has many interesting features once you get off the usual tourist sites

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Thank ernien579
David_Macrae, General Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for your review highlighting our wonderful location – so pleased you enjoyed your stay at the Strand Palace Hotel. Kind regards.

North East england
Reviewed 19 October 2015

Great couple of days. Staff were welcoming and friendly. Very efficient and personable concierge staff got us great theatre tickets for a wonderful price. Breakfast was the best buffet style we've had in a long while . Would recommend it to anyone.

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Thank erin69
David_Macrae, General Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for the ‘grand’ review, and all the kind mentions about our staff as well as our English Breakfast. We hope you return in the not too distant future and thank you for recommending us to other travellers. Kind regards

Coggeshall
Reviewed 18 October 2015

Warm and comfortable, pleasant staff and very good evening meal. Stayed two nights and it was a very good base for Covent Garden, The Royal Opera House and bus transport. Rooms very clean and well-maintained, would stay again if appropriate

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Thank Valerie L
David_Macrae, General Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for your review and I was pleased you had a comfortable stay in our very well located hotel. It was also nice to see you had a very good meal in one of our restaurants, once again thank you for your review and look forward to seeing you again. Kind regards

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Staying in Covent Garden

Neighbourhood Profile
Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Carvery and Grill
Carvery and Grill
Cuisines: British
Daawat
Daawat
Cuisines: Indian
Lounge Bar
Lounge Bar
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The historic four star Strand Palace Hotel stands with true grandeur in the heart of London's West End, on the doorstep of Covent Garden, Soho and Leicester Square. Since opening its doors in 1909, the hotel has remained a landmark in the area. With 785 guest rooms ranging from Cosy singles to larger Executive rooms, complimentary WiFi throughout, a well equipped gym, two restaurants, a destination Gin bar, a sports bar and a vast meeting space the hotel is ideal for business and leisure travellers alike. Covent Garden, Charing Cross and Embankment underground stations are also within easy reach as well as main line over ground train stations. ... more   less 

Additional Information about Strand Palace Hotel

Address: 372 Strand, London WC2R 0JJ, England
Region: United Kingdom > England > London > Covent Garden
Price Range: $202 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Strand Palace Hotel 4*
Number of rooms: 785
Reservation Options:
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Also Known As:
Strand Palace Hotel London
Hotel Strand Palace
Strand Palace London
Strand Hotel London
Hotel Style:
#13 Green Hotel in London
#232 Family Hotel in London
#261 Romantic Hotel in London
#267 Luxury Hotel in London
#347 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Strand Palace Hotel staff and other travellers.
42 questions
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Wakefield, United Kingdom
5 months ago
Cincinnati, Ohio
co durham
over a year ago

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Questions? Get answers from Strand Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor not facing main street as this can be noisy”
 of 5 bubbles DENISET442, 18 Feb 2017 | Read review
“Book through hotel click or booking.com, it was 270 GBP cheaper than direct through hotel website.”
 of 5 bubbles amurt4, 17 Feb 2017 | Read review
“Definitely NOT on the Strand; and ask about room size!”
 of 5 bubbles phyllisc679, 17 Feb 2017 | Read review
“Ask for Kings size executive room corner”
 of 5 bubbles neilb19632016, 14 Feb 2017 | Read review
“Higher floors are quieter”
 of 5 bubbles elaines373, 14 Feb 2017 | Read review
5 of 5