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DoubleTree by Hilton Hotel London - West End

DoubletreeUSD 209*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 264*
USD 209*
USD 264*
USD 209*
USD 264*
USD 209*
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DoubleTree by Hilton Hotel London - West End
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2,999 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - West End
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Showing 2,715: English reviews
Redditch
Reviewed 2 May 2016

Stayed here whilst spending a weekend in London recently. Very good location for the West End & Oxford Street. Service was really good throughout the hotel by friendly helpful staff. Breakfast buffet style & plentiful whether you wanted English or continental style. The only slight downside for me was that the room was really small. Very clean & had all...

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Helpful?
Thank JohnRedditch
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable review. We are please to learn that you enjoyed your stay with us, however you were not entirely satisfy with the size of the room. Please note our rooms vary in size and layout due to the historical nature of the building. We will endeavor to provide you with a larger room on...

Nottinghamshire, United Kingdom
Reviewed 2 May 2016

We were greeted by friendly, efficient staff. The hotel was in exactly the right place for access to Kings Cross and Covent Garden, with all the theatres within walking distance. Food both for breakfast and in the restaurant was excellent. Beds were comfortable and clean.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Manasotagirl
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with this excellent review. We are happy to know your stay was an enjoyable experience and that you were happy with the services provided. We look forward to welcoming you back in the near future. Best Regards, Matthew Beard General Manager

Wales, United Kingdom
Reviewed 2 May 2016 via mobile

My wife and I decided on a little weekend break in London and chose this hotel. We made a great choice. On arrival, we were made to feel really welcome and the staff couldn't have been anymore friendly and helpful. The hotel has a great feel and is located in a lovely area. I can only comment on breakfast dining,...

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Helpful?
Thank Paul L
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comments. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your feedback will be internally shared with the team so they can appreciate the positive impact of...

Doncaster, United Kingdom
Reviewed 1 May 2016 via mobile

I have stayed in many Hiltons over the years and to be honest largely stopped using them. However on the back of this stay I may review that decision. The room wasn't perfect and my biggest gripe was probably the lack of hot water for the shower, however they do seem to be taking a very proactive approach to trying...

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Helpful?
Thank Stephen H
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for providing us with your review. It is good to see that your stay with us was a positive one, however I was sorry to learn that you experienced the lack of hot water. On a positive note, I am glad that you were well look after by our team. I will make sure to share...

Reviewed 1 May 2016 via mobile

We stayed here as a couple for 1 night. Having stayed at a double tree before I was looking forward to high quality! The receptionist was brilliant and very helpful and the cookie idea is still one of the best hotel welcome gifts ever! The room while quite small was nicely furnished. It felt a little used, worn carpets, marks...

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Helpful?
Thank Matt W
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We are happy to learn you quite enjoyed your stay with us, however I was very sorry to learn of the issues you experienced. I have already shared your comments with the entire Team for them to ensure that our highest standards are always looked after....

Reviewed 1 May 2016 via mobile

Booked this hotel purely on location..walkable from Euston and into Covent Garden. So glad as it was perfect, managed to check in to my room early drop bag and get on with the shopping.Fab room, spotless and comfy bed. Will use again

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Helpful?
Thank Pamela H
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with this excellent review. Myself and the entire Team are delighted to know the services here at DoubleTree by Hilton London West End are up to your expectations. We look forward to welcoming you back soon. Sincerely, Matthew Beard General Manager

Reviewed 1 May 2016 via mobile

Hotel was clean, friendly and and spacious rooms. However we booked this as we were going to the theatre and we understood this hotel was in the west end because of the name. However it's about 25 min walk not a huge problem but not what we expected. Bar snacks and drinks were good value.

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Helpful?
Thank Helen B
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comments. We are happy to learn that your stay with us was good in overall, however we are sorry to read that the location was not very convenient for you. The Hotel is located in Bloomsbury and this is considered as one of the inner districts of West End, however we understand that...

Southampton, United Kingdom
Reviewed 1 May 2016

We really enjoyed our stay at this hotel and would certainly book again. We had a very warm welcome upon check in and all the staff we came into contact without during our stay were very polite and friendly. The breakfast was excellent with a wide variety of options, including gluten free foods. The hotel's location is also great with...

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Helpful?
Thank Rachel V
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for sharing your review. We are glad to see there are many positives in your feedback and we are pleased that we could accommodate all your needs. We hope to welcome you back in the near future. Best Regards, Matthew Beard General Manger

Southend on Sea
Reviewed 1 May 2016

We booked this hotel last minute as we were seeing a show in London. All the staff we met were very pleasant and efficient but our stay was let down by little things, the TV in the room was faulty but as we got back to the room after 11pm we didnt bother reporting it till we checked out. Also...

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2Thank Essexgp
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your feedback. It's great to see that your stay with us was good in overall. However we are sorry to know that it did not exceed your expectations. Your comments are valuable and will be used towards improvement. We very much look forward to your return. Best Regards, Matthew Beard General Manager

Reviewed 30 April 2016 via mobile

As the title says a return visit to the hilton, no upgrade this time but you cant have it all. We stayed on the hilton honours floor. The room was good and clean although a couple of things had abit of a poor finish in the bathroom but nothing major. Room service and breakfast in the room was excellent. The...

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Helpful?
Thank Mark1themark
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comments. We are happy to learn that you are a returning guest and we would like to thank you for your loyalty. Myself and the Team are delighted that you had a positive experience and we will keep working hard to keep improving our existing products to the highest standard and also improve...

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04/06/2017 05/06/2017
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Staying in Bloomsbury

Neighbourhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Region: United Kingdom > England > London > Bloomsbury
Price Range: $261 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - West End 4*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Orbitz, Booking.com, Travelocity, Hotwire, Hotels.com, HotelsforEveryone, Cancelon, Priceline, Evoline ltd, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Hotel London - West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton London - West End Hotel London
Park Inn Russell Square
Bonnington Hotel London
Hotel Style:
#273 Luxury Hotel in London
#319 Family Hotel in London
#323 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - West End staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - West End staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a family room. It is more expensive, but worth it.”
YoramHarosh, 17 May 2017 | Read review
“Budget for a room upgrade and try and make sure well away from storage cupboards etc.”
Beachhut45, 15 May 2017 | Read review
“I had room 149, no view, looked into back of other buildings. Next to fire exit which was bit noisy with slamming doors.”
chgogid, 2 May 2017 | Read review
“Choose a different hotel”
lawinterson, 29 Apr 2017 | Read review
“Deluxe Room 4.thFloor”
corinn48, 26 Apr 2017 | Read review
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USD 209* /night
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Prices are for 1 room, 2 adults
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