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The Tower

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#255 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Tower
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6,310 Reviews from our TripAdvisor Community

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Showing 5,521: English reviews
Durham, North Carolina
Reviewed 6 days ago NEW

The location is great, the hotel looks very nice, but for the the price I expected more. The room was a bit on the warm side, I was told they were going to lower the temperature at first, but then when I asked again it couldn't be done, instead I got a fan. No fridge in the room, had to...

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Helpful?
1Thank vader27
Bechir M, General Manager at The Tower, responded to this review

Dear Vader, Thank you for taking the time to write a review after your recent stay with us. Please accept our apology regarding the disappointing aspects of your stay. Indeed, our Team members are present at all time and going above and beyond to meet our guests expectations. In this occasion we have failed to do so. Please, reach us...

Bracknell, United Kingdom
Reviewed 1 week ago NEW

The location was perfect, room was amazing, staff lovely! They went above and beyond for us! I mentioned before hand that it would be my girlfriends birthday on our visit and they told me they would sort something! We went out for drinks after check in and when we came back they had left a birthday card and a bottle...

Review collected in partnership with this hotel
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Helpful?
Thank ashleighgrey
Bechir M, General Manager at The Tower, responded to this review

Dear Ashleighgrey, Thank you so much for taking the time to write an excellent review about The Tower Hotel. I am glad to read that you were able to take some advantage of the nice weather when you were here and I hope that you had an amazing birthday celebration. Thank you for you comment regarding our wonderful Team members....

Worcester, United Kingdom
Reviewed 1 week ago NEW

All aspects of our stay were either very good or excellent, we enjoyed the hotel and all staff were polite and helpful at all times. The room was clean and very comfortable, the views from he rom was absolutely amazing.

Review collected in partnership with this hotel
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Helpful?
Thank Tony C
Bechir M, General Manager at The Tower, responded to this review

Dear Tony, Thank you very much for choosing the Tower Hotel and taking of your time to give us an amazing review! I am happy that you enjoyed every aspects of your stay. Equally, thank you for pointing out our wonderful team members. As you mentioned, they are helpful and present at any time for our guests. We hope to...

London, United Kingdom
Reviewed 1 week ago NEW

Lovely hotel with great staff on the riverside. Room had everything you could need, was spotless, and a huge bet. Only reason I don't give it five is I found the restaurant a bit disappointing, and there aren't all that many quality alternatives in the close vicinity.

Review collected in partnership with this hotel
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1Thank aaeeo
Bechir M, General Manager at The Tower, responded to this review

Dear guest, Thank you very much for taking of your time to give us a feedback regarding your recent stay at The Tower Hotel. I am happy to read that you had a pleasant experience with us. I am sorry to read that you did not enjoy your meal at The Restaurant. The Hotel is located just next to the...

Great Yarmouth
Reviewed 1 week ago NEW

Great location for visit to the tower and the view from the shard. Many restaurants within easy walking distance of hotel. Fantastic view of tower bridge and the London skyline by day and night from room.second visit to this hotel and would 100% return again.

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1Thank alanpetermiller
Bechir M, General Manager at The Tower, responded to this review

Dean Alanpetemillier, Thank you for taking of your time to give us a review about your recent stay with us. I am glad to read that you had an excellent stay with us again. Indeed, the location of The Hotel and the views from the rooms are amazing ! We are looking forward welcoming you back, Kind Regards, Bechir Messaoud,...

Reviewed 1 week ago NEW

Me and my partner just got back from a 1 night stay at The Tower from celebrating my 26th birthday. Amazing staff, very kind and friendly. The views were amazing from our bedroom window. Breathtaking views of The Tower Bridge itself, looks amazing at night. The room itself was very clean and spacious, comfortable bed. We did find the television...

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Helpful?
Thank Kayla B
Bechir M, General Manager at The Tower, responded to this review

Dear Kayla, First of all, happy 26th Birthday! The Tower team and I hope that you had an amazing celebration. Thank you for choosing The Tower Hotel and taking of your time to give us such nice feedback. As you mentioned, the views from our Tower Bridge view rooms are splendid. For your future booking with us, please do not...

Venice CA
Reviewed 1 week ago NEW

I had a great experience at this Hotel. From the Bell staff to the Manager every one was very nice and very helpful. The location can't be beat. I will defanatly stay here again. Hopefully next time it will be on Vacation with my family.

Review collected in partnership with this hotel
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Helpful?
Thank Loren S
Bechir M, General Manager at The Tower, responded to this review

Dear Loren, Thank you for staying and The Tower Hotel and taking of your time to give us a feedback. I am glad that you had a good experience and that the location have contributed to an amazing stay. We are looking forward receiving you and your family for your future holidays. Kind Regards, Bechir Messaoud, General Manager

Warwick, United Kingdom
Reviewed 1 week ago NEW

Over the years I've stayed at this hotel many times and have never been disappointed. From the friendliness of the staff to the quality of the breakfasts (fresh made omelettes... who could not like that) the overall experience is superb. As I tend to drive to London at lot, £20 per day to park onsite is a steal too. Congestion...

Review collected in partnership with this hotel
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Helpful?
Thank garethp218
Bechir M, General Manager at The Tower, responded to this review

Dear Gareth, Thank you for always choosing the Tower Hotel for your stays in London. Your loyalty is really important to us. I am happy to read that you had another amazing experience with us. Indeed, the Tower Team is always going above and beyond to provide the best and excellent service to our guests. We hope to have the...

Oakham
Reviewed 1 week ago NEW

Stayed Saturday 15th April to 17th April 2017. A large hotel situated right next to Tower Bridge and St Katherine's Docks. Room was clean with great views over the Marina. A little dated but very good value compared with other hotels in such a good location. Breakfast was included - good cold and hot buffet selection which, given overall price...

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Helpful?
Thank Tony W
Bechir M, General Manager at The Tower, responded to this review

Dear Tony, Thank you very much for taking of your time to give us such a nice feedback ! I am happy to read that you had a pleasant and memorable stay at the Tower Hotel! Indeed, as you mentioned, the location is perfect for sightseeing. You can enjoy many attractions only few minutes walking from the Hotel. Furthermore, you...

Peterborough, United Kingdom
Reviewed 1 week ago NEW

When booking your room ask what deals they can do for you as I got a great deal, with view of the bridge and breakfast in too. Staff very helpful as asked where bus and train stops where and was given a map too

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Thank rayw195
Bechir M, General Manager at The Tower, responded to this review

Dear Rayw, Thank you very much for staying at The Tower Hotel and taking of your time to give us a feedback about your recent stay. It is great to read that our location and view have contributed to an amazing stay! Equally, thank you for your comment about our Team members, I am sure that they are present at...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Large contemporary hotel located at St. Katharine's Dock on banks of the Thames, overlooking Tower Bridge, the Tower of London and the Shard. ... more   less 

Additional Information about The Tower

Address: St Katharine's Way, London E1W 1LD, England
Region: United Kingdom > England > London
Price Range: $238 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tower 4*
Number of rooms: 801
Reservation Options:
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Also Known As:
The Tower Hotel London
The Tower London
Hotel Thistle
London The Tower
Hotel Style:
#192 Luxury Hotel in London
#201 Romantic Hotel in London
#224 Family Hotel in London
#292 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Tower staff and other travellers.
89 questions
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Questions? Get answers from The Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was not in the hotel !!!!!!!!!!!”
, 24 Apr 2017 | Read review
“Ask for a room looking towards tower bridge”
Ellesmereporters, 22 Apr 2017 | Read review
“Views were amazing showing you breathtaking views of Tower Bridge.”
kaylab594, 18 Apr 2017 | Read review
“Ask for a romm that overlooks marina/dock.”
TonyW156, 18 Apr 2017 | Read review
“River side rooms had best views.”
  • Room 283
vuepoint, 18 Apr 2017 | Read review
5 of 5