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Hilton London Metropole

5,171 reviews
#600 of 1,081 Hotels in London
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Traveller (1205)
Room & Suite (517)
Dining (100)
Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(253 reviews)
“edgware road”(239 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hilton London Metropole
Special Offer: Advance Purchase
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,171)Write a Review
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Traveller rating
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875
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602
454
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All reviewswest wingedgware roadthe executive loungehuge hotelpaddington stationbusy hotelheathrow expressmarble archfamily roomhyde parklondon eyefiamma
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2,821 - 2,825 of 4,248 reviews
Reviewed 21 April 2015 via mobile

I stayed at this hotel few days ago reiceved amazing service. I booked a standard room but being a gold member Victor upgraded me to an executive room with breakfast even though i checked in at almost 2am on a busy saturday. Will definately visit...More

Thank Slikmghost
Response from LONME, Manager at Hilton London MetropoleResponded 22 April 2015

Dear Guest, Thank you for taking the time out to write a 5-star review of your recent stay with us. I am thrilled to know that you had a great time at our hotel and will definitely stay again. On your next visit, I hope...More

Reviewed 21 April 2015

Nice hotel, located in the heart n middle of London. Its right next to Edgware road metro station, which is a ten minutes walk off Oxford street. Some of the rooms are of a newer standard and good. The breakfast is very nice, good variety,...More

Thank cruser123456
Response from LONME, Manager at Hilton London MetropoleResponded 22 April 2015

Dear Guest, Thank you for taking the time out to write a review of your recent stay with us. I am pleased to read that our close proximity to both the Tube station and Oxford Street, breakfast at Fiamma and your room all contributed to...More

Reviewed 21 April 2015

My husband and I stayed for one night over the weekend to catch up with friends. Despite having a Diamond Club card, and having booked an Executive room, it was terribly average, and we had to request the bathrobes and extras which were supposed to...More

2  Thank K3Kim
Response from LONME, Manager at Hilton London MetropoleResponded 21 April 2015

Dear Guest, Thank you for taking the time out to provide us with feedback from your recent stay. As a loyal guest, I am extremely disappointed to know that we did not ‘wow’ you during your time with us. We strive to provide a high...More

Reviewed 20 April 2015 via mobile

I stayed at the hilton metropole for a weekend with my mum and sister. This is a fabulous hotel in a great location so close to Oxford St. The room was cosy and comfortable and the food was delicious. All of the staff were so...More

1  Thank Chwa26
Response from LONME, Manager at Hilton London MetropoleResponded 20 April 2015

Dear Guest, Thank you for taking the time out to write a wonderful 5-star review. I am pleased to know that our close proximity to Oxford Street was convenient for your needs. I hope you enjoyed your shopping trip! Our team members strive to provide...More

Reviewed 19 April 2015

Stayed two nights 17th and 18th April for a weekend break with husband and two teenage children. Stayed on the 14th floor in a family superior room. Excellent room with masses of space. Very comfortable beds 2 queen sizes, and 2 large flat screen tv's....More

4  Thank lisa w
Response from LONME, Manager at Hilton London MetropoleResponded 20 April 2015

Dear Guest, Thank you for taking the time out to write a review of your recent weekend at the Hilton London Metropole. We strive to make each and every guest feel warm and welcome so I am extremely pleased to read of your overall experience...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 163 - USD 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#355 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 163 - USD 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#355 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1205)
Room & Suite (517)
Dining (100)
Pool & Beach (4)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
PDKJ
11 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
1
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Metamoron27
4 February 2018|
AnswerShow all 5 answers
Response from robertalansmith | Reviewed this property |
Yes...two seconds from the Hotel...., beside “Superdrug”... You will see the armed Bus Stop...
0
Votes
majorcandme
8 December 2017|
AnswerShow all 4 answers
Response from CityCruncher | Reviewed this property |
West wing is best
0
Votes
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12345628
Room Tips
"Room 1008 is a no go - the view was of blacked out windows."
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"Try to stay in the rooms on the upper floors"
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"Ask for a renovated room right at check in."
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"get the higher floore"
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