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Hilton London Metropole

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Traveller (1265)
Room & Suite (541)
Dining (98)
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Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(262 reviews)
“edgware road”(247 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton London Metropole
Special Offer: Advance Purchase
Offers from Hilton London Metropole
Special Offer: Advance Purchase
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,311)
There are newer reviews for Hilton London Metropole
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4,365 results
Traveller rating
904
1,303
1,063
621
474
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904
1,303
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621
474
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2,661 - 2,665 of 4,365 reviews
Reviewed 13 July 2015

Great Hotel, located on Edgeware Road makes it easy to get around on tube. Close to shopping and easy to get to most sight seeing. Breakfast is great, rooms are good, though pricey. Restaurant is excellent and reasonable. Little more expensive but if you want...More

Review collected in partnership with Hilton Hotels & Resorts
Thank John C
Response from LONME, Manager at Hilton London MetropoleResponded 20 July 2015

Dear Guest, Thank you for taking the time out to share your wonderful 5-star review with us. I am thrilled to know that our breakfast variety at Fiamma and central location, in particular our close proximity to the Tube station and iconic London shopping areas...More

Reviewed 13 July 2015

We stayed her for one night and chose it mainly due to location. The room we were offered originally was very tired looking, stains on bedspreads, windows filthy, bathroom dirty and looking onto an air conditioning unit. When we complained, we were given a 'deluxe...More

Thank Sussex108
Response from LONME, Manager at Hilton London MetropoleResponded 14 July 2015

Dear Guest, Thank you for taking the time out to share your feedback with us. It is our aim that each and every guest enjoys a hassle-free stay so I am extremely disappointed to know that we did not meet your needs. I am confident...More

Reviewed 13 July 2015

Other than delays at check-in and check-out it is a very good hotel and offers all the services you can expect. It is undergoing a refurb at the moment (July 2015) and should look more modern soon. That said, the staff are helpful, the food...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Mark G
Response from LONME, Manager at Hilton London MetropoleResponded 20 July 2015

Dear Guest, Thank you for taking the time out to share your review directly with the hotel. It is our aim that each and every guest receives a high standard of service so I am extremely pleased to know that we were able to exceed...More

Reviewed 13 July 2015

Nice Clean hotel ..pretty central ..Only problem I had was my Air-Con was not working , Reported it twice and still didn't fix it or offer a room change ..on one of the hottest days of the year ,The maintenance engineer could not fix it...More

Review collected in partnership with Hilton Hotels & Resorts
Thank mickraff
Response from LONME, Manager at Hilton London MetropoleResponded 20 July 2015

Dear Guest, Thank you for taking the time out to share your review with us. It is our aim that each and every guest enjoys a hassle-free stay so I am disappointed to know that we did not exceed your expectations. I have passed your...More

Reviewed 13 July 2015 via mobile

Was really disappointed on arrival to be told that the king size room we booked wasent available however a 2 single bed room was and we could have breakfast for free was told why not push the beds together to make a double when entering...More

1  Thank Louise12344677888
Response from LONME, Manager at Hilton London MetropoleResponded 13 July 2015

Dear Guest, Thank you for taking the time out to share your review with us. Whilst I am pleased to know that our team members attempted to ‘make it right’; I am disappointed that you encountered this issue initially. We strive to ensure that each...More

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Best Value Properties in London, United Kingdom
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 192 - USD 375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#382 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 192 - USD 375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#382 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1265)
Room & Suite (541)
Dining (98)
Pool & Beach (4)
Business Centre & Event Rooms (23)
Family and Play Areas (2)
Questions & Answers
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PDKJ
11 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Metamoron27
4 February 2018|
AnswerShow all 5 answers
Response from robertalansmith | Reviewed this property |
Yes...two seconds from the Hotel...., beside “Superdrug”... You will see the armed Bus Stop...
0
Votes
majorcandme
8 December 2017|
AnswerShow all 4 answers
Response from CityCruncher | Reviewed this property |
West wing is best
0
Votes
Room Tips
"Not Tower Wing"
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"The west wing has bigger rooms and the higher you go, the better view at night of the city lights!"
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"ask for a room with a view"
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"I had a king-size double room as the twin was having maintenance, the twins were nice too, room sizes did..."
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