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The Royal Horseguards

Booking.comUSD 366*
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#105 of 1,063 Hotels in London
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 696*
USD 366*
USD 696*
USD 366*
USD 696*
USD 366*
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The Royal Horseguards
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4,518 Reviews from our TripAdvisor Community

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Showing 4,155: English reviews
Tallinn, Estonia
Reviewed 21 May 2015

I was staying for 2 nights in this hotel and was unpleasantly surprised by the room quality for the 5* hotel. My room's bathroom had very awful smell. I guess something was wrong with the ventilation there. Also, I have got a room with twin beds and each bed had wheels without any breaks, so it moved uncontrollably when I...

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Helpful?
2Thank SupremoEst
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear SupremoEst, Thank you for sharing your review of your recent experience with us. We are very disappointed to hear of your experience on this occasion, please do accept our sincere apologies. Please be assured that i have shared your comments with our Senior Management Team who have taken your feedback into consideration. Please contact me on 02078393400 so we...

Dorset
Reviewed 21 May 2015

We had the absolute pleasure of staying at this hotel for our 25th Wedding Anniversary weekend in early May. What a treat to be greeted with champagne at reception, another bottle of bubbly with chocolates in our room (thank you very much for that lovely surprise!) and all the luxury amenities you would expect from a hotel of this standard....

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2Thank ScoobyBaby
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear ScoobyBaby, Many thanks for taking the time to share your wonderful 5* review of your recent stay with us at The Royal Horseguards Hotel. I am delighted that we were your preferred choice when spending such a special occasion such as your 25th wedding anniversary, congratulations! We really do appreciate all guest feedback as it is only through comments...

Cape town
Reviewed 21 May 2015 via mobile

Stayed at the Royal Horse Guards last week while in London for business. Have stayed before and have to say, the staff were very friendly and helpful. Walking to work on the river via the park was very pleasant and the tulips were in bloom. I have two criticisms. Be sure to ask for a river facing larger room when...

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Helpful?
Thank Fathima D
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Fathima D, Thank so much for taking the time to share your review. It is gratifying to know that you had a pleasant stay with us. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to exceed your expectations. Please be assured that I have shared your comments...

Santa Fe, New Mexico
Reviewed 21 May 2015

This is the first time we've stayed at the Royal Horseguards and we would certainly stay there again. The location is excellent, just across the road from Embankment tube station and right by the Hungerford Bridge across to the South Bank with the National Theatre, Festival Hall & Tate Modern. At first we were given a 'compact' room on the...

Review collected in partnership with this hotel
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Helpful?
Thank Brenda022_11
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Brenda022_11, Greetings from London to New Mexico! Many thanks for your kind review of your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had a wonderful stay with us in one of our bedrooms that overlook Whitehall Gardens and the London Eye. I am pleased that the team went above and beyond to...

Retford, United Kingdom
Reviewed 20 May 2015

From the second we arrived to the moment we (reluctantly) left, we were treated like Royalty. This was my mums first visit to London (and her birthday) and the Royal Horseguards went above and beyond the call of duty to make our stay excellent. I had informed the hotel beforehand that this was a special occasion and was touched to...

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Helpful?
Thank christie m
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear christie m, WOW thank you so much for taking the time to share your review of your recent stay with us at The Royal Horseguards Hotel. I am thrilled to read your review and to learn that you has an amazing stay with us and were treated like VIP’s; what a lovely comment! I am delighted that the team...

New York City, New York
Reviewed 20 May 2015

Their services are excellent and our room is huge. All that time, we could connect the front desk to get any information we need. However, it is little disappointed that bathroom has shower only without bath tub and we could not find hair dryer easily (actually, it is on the drawer of a desk in bedroom). We choose this hotel...

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Helpful?
Thank Orangeflower777
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Orangeflower777, Greetings from London to New York. I am delighted that you had an excellent stay with us. We take great pride in delivering high levels of service standards and it is delightful to learn that we were able to exceed your expectations. Indeed we are privileged to be located in the heart of the city alongside the River...

Norwich, United Kingdom
Reviewed 20 May 2015

We had a wonderful stay everything was perfect the staff were excellent and nothing was to much, the room was very clean and the food was just lovely, we had a great time visiting the sites which were on the doorstep nothing was more than a nice walk away, we would highly recommend this hotel.

Review collected in partnership with this hotel
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Helpful?
Thank Alan C
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Alan C, Thank you for your kind review of your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had a wonderful stay with us especially for your birthday weekend. Please be assured that I have shared your kind comments with the team who were pleased that you had a great stay and that...

Berkshire
Reviewed 20 May 2015

Lovely staff and our room was beautiful with a clever use of the space to give it a roomy feel despite being smallish in size. We booked using a special offer which made it excellent value for money. We booked room only as plenty of place to eat within 10 minutes of the hotel over on the Southbank. Ideal location...

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Helpful?
Thank UKlady56uk
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear UKlady56uk, Thank you so much for sharing your review with us. I am pleased that you had an overall fabulous stay with us at The Royal Horseguards Hotel. Indeed we are privileged to be situated alongside the Southbank with so many of London attractions close by; so you’re never spoilt for choice in what to do. I am pleased...

Grimes
Reviewed 20 May 2015

Great Stay ... Superb service !!! I appreciated the attention I received as a single travler . The staff made me feel right at home . A well kept London Secret ...in the heart of central London on the River Thames .

Review collected in partnership with this hotel
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Helpful?
Thank LouiseMuelhaupt
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear LouiseMuelhaupt, Thank you for taking time to share your review. I am delighted to read that you thoroughly enjoyed your stay here with us at The Royal Horseguards Hotel. I am thrilled that the team made you feel right at home, we wouldn't want you to feel any other way. We are privileged to have such a fantastic location...

Reviewed 20 May 2015 via mobile

Stayed here in March after visiting Savoy and the Ritz. This hotel offers great value for money the service we received from Nathalie with a query far surpassed our expectations. With proximity to main attractions in London the feel of the hotel gave us a truly memorable stay.

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1Thank Tysontravels
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Tysontravels, Thank you so much for taking the time to share your review of your recent experience with us at The Royal Horseguards Hotel. I am delighted to hear that you felt so welcome in our hotel and that you found everything to your liking. Indeed we are privileged to be situated in the historic heart of London alongside...

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Executive Child Friendly Twin with Interconnecting King Room (63)
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Executive Double Room with River View (64)
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11/06/2017 12/06/2017
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Region: United Kingdom > England > London > Westminster
Price Range: $380 - $697 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#93 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Horseguards staff and other travellers.
80 questions
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Questions? Get answers from The Royal Horseguards staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do more home work re value for money”
juliejM9327VR, 22 May 2017 | Read review
“Ask for a room on a high floor because the view won't be obstructed by trees.”
travelrascel, 22 May 2017 | Read review
“Caution - do not accept suite 912 unless they have replaced its shower design!”
DennisB477, 22 May 2017 | Read review
“get a river view”
eastwind, 21 May 2017 | Read review
“Higher rooms on one side have a view of the London Eye.”
misplacedmaritimer, 21 May 2017 | Read review
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USD 366* /night
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Prices are for 1 room, 2 adults
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